Cannot receive VoIP calls on my 3102

i got a new 3102 a few days ago. set up went well. i can make voip and pstn call outwards and i can receive pstn calls. i even managed to set up the pstn to voip gateway.
however i cannot receive calls via VoIP. the receiving phone rings but when i answer it, i get nothing. from the calling side, you don't get the normal "ring ring", just a tone.
it's behind a netopia ADSL modem that has IP passthrough/DMZ set up on it. the 3102 shows the public IP address assigned by my ISP. so i assume that totally bypasses NAT and i thus don't have to worry about port forwarding etc. I don't have STUN or NAT on.
i have tried registering with different VoIP providers such as FWD, SipPhone, and VoipTalk and the symptoms are identical for all.
does anyone have any idea of what's going on here? thanks in advance.
robert

i don't know but it still looks like a NAt problem to me ( unless of course there's really something wrong with your SPA3102 )... why don't you forward the ports needed on your ADSL modem and enable NAT on the SPA3102? another thing that you can do is to try the SPA in another location that has a regular cable or DSL modem ....

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