Cannot recognize ipod and cannot synch

Hello,
I just got my nano 4th gen today and upon installing itunes,it won't recognize it at all.
i ran a diagnostics and this is what the results said:
** External Plug-ins Information **
No external plug-ins installed.
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
any ideas what to do?
Thanks!

Did you authorize your new Nano? Go to store and look for the authorize computer. That got mine working with my other computer.

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Cannot recognize ipod and cannot synch

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