Cannot record audio whilst recording movie

I could previously record audio at the same time as capturing
screens. However, this does not work now. When I create a new
movie, I have the Record Narration checkbox checked, and in the
Options I have the Record Narration checked. When I click Record, I
get the sound calibration and that works fine, yet when I review
the movie there is no narration nor is there a speaker icon at the
bottom of the slide. I know that it is not my microphone as I can
add audio to the slide aferwards, but as I find narration 'after
the fact' as it were harder to get all the timings correct.
I have reinstalled Captivate to see whether this made any
difference, but I am still having the same problem.
Can anyone help?

I am using Version 1 not Version 2

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This may seem to be a bone-head question, but here goes:
When I FIRST start a new Captivate project, and choose to
begin my recording, after I select which application I wish to
record from the drop-down list, and then click the 'fit to window'
button, then click record, I get the animated countdown box showing
the 4.3.2.1 sign with a microphone graphic. This would lead one to
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Other Captivate users here experience the same thing.
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If I've understood you correctly, the "countdown" you are
describing is just the visual signal to let you know when to
begin
the narration. It sounds like you are saying that you think
the recording is over when it hits "zero", but in fact, when it
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All of that is assuming you have first connected and
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he history of this great application. It just shouldn't be done -
too much like patting your head and rubbing your stomach
simultaneously - requires coordination skills that are waaaaay
beyond those of the average bear. Create your movie complete with
actions, then during editing, add the audio to the movie. It's
quick, simple, and avoids problems with synchronization of hte
audio and the background changes in the movie ... that's just my
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