Cannot record tv shows using QIP7100

I can not record tv shows from my cable box QIP7100, I tried using the fios tv agent and it has no answer.  I,m sure there is a cable missing somewhere, I am technically challenged.  Can anyone help?  Thanks

That particular unit does not have a recorder built into it. 
It's a HD set top box only. 
You want an HD DVR Set top box
Those models are 
6416
7216
7232
There is a cisco model, but you can't mix and match, so forget about that one.   
You should check to see if you have any of those models in your house or on your account, and if you don't then you should call Verizon to upgrade to one. 

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