Cannot Recover My HP ENVY 4 ULTRABOOK laptop ERROR AT RECOVERY :0120-0003-0002

Hello,
I have HP ultrabook envy 4 1002tx model.
I recently lost my Recovery Partition as the drive was locked due to some reason. I made recovery disc already bt now I cannot recover the system using those disc.
I get the message as shown bellow.
I need ASAP Support I have tried to Update and downgrade BIOS Too also the F11 is not working since there is no D: Recovery Drive
Please Please Help me

There might be multiple reasons for this error. The reasons are given in detailed in the following weblink if you refer to the right section of the error you are getting:
HP PCs - Troubleshooting System Recovery Problems (Windows 7)
If you are having problems using the HP Recovery process on your Windows 7 computer, this document will probably help.
I am an HP employee.
Regards,
Vidya
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Hi !
From what I have read here, YES you can recover with a different(non-HP) harddrive. It just has to be the SAME size or bigger.
I would make sure that the laptop BIOS sees the new drive and set boot options to DVD in BIOS.
I don't have access to detailed instructions, but you can foun them here in this forum.
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View Solution.

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