Cannot redeem Creative Cloud Membership

Trying to redeem a redemption code given to me by my school. I get this error:
We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support.
I've also used different browsers and tried this several times - same message.
Please help?

Hi Toryn,
as the Message tells you, you should contact Adobe Customer Support. They can check your code.

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