Cannot redeem from outlook

Received a e-mail gift from Apple and cannot redeem it because it says I need to download iTunes even though I have the latest version installed. Please help anyone?!?
Thank you!

Hi, Dan
Important For added protection, back up the registry before you modify it. Then, you can restore
the registry if a problem occurs.
322756  How
to back up and restore the registry in Windows
1.
Exit Outlook
2.
Click
Start. In the Start Search box, type regedit
3.
Located to following path, and the delete subfolder:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\Current Version\Windows Messaging Subsystem\Profiles
4.
Backup and Delete following path file:
C:\Users\{username}\AppData\Local\Microsoft\Outlook
5.
Restart Outlook, it will prompt to configure Account,
do not add any outlook data file and clear Cached Exchange Mode check box if add Exchange account.
Note: You can follow these steps add outlook data file:
Click
File -> Account Settings -> Account Settings…->
Data file tab -> Add …
Best regards
William Zhou
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]

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Cannot sync Calendar items from outlook to PDA

Hi I am using Active sync via exchange to sync wirelessly. My devices are Palm Treo 750v's running Windows mobile 5 and 6.0. I am on New Zealands Vodafone Network
My problem is that we cannot sync from Outlook calendar to the PDA calendar, from the PDA to the calendar is fine when entered on the PDA. We sync wirelessly via exchange 2003 on an SBS server.
I have have tried hard resets, different user accounts, different Treo 750v's, different versions of windows mobile all with no difference. I have checked the firewall logs and event logs for errors. I have set all the virtual directories to the settings recommended by Microsoft. I ahve searched for a firmware update applicable to my devices without success
To me it seems like a permissions problem on a folder or virtual directory as when you sync an appointment from the PDA to Outlook you can modify it but the change is not reflected on the PDA although the PDA detects a change the appointment is not changed on the PDA. If you move the appointment in Outlook to a new time that change is still not reflected on the PDA although it detects the change, but if you delete the message in outlook even though it is in a different time slot (in outlook) to the PDA copy it deletes the PDA copy when you synchronise.
Any ideas
Cheers Geoff
Post relates to: Treo 750 (AT&T)

Hi,
The devices are syncing to exchange directly, we do not use active snyc on the desktop as we mainly run a terminal server / citrix enviroment. The appointments show up in OWA and in Outlook when entered on the PDA (Treo) so this means they are getting to the server. When entered via Outlook they show up in OWA but not on the PDA although the PDA will detect the change.
Cheers Geoff
Post relates to: Treo 750 (AT&T)

Printing from Outlook 2011 stopped working

I am helping a friend who uses Microsoft Office 2011 on an iMac running 10.7.2. He is suddenly unable to print from Outlook. Choosing Print... from the File menu or clicking a print button produces no result at all - the normal print dialogue box does not appear. Previously he could print without a problem. He has no problem printing from Word in Office 2011.
We have updated Office to 14.1.4 through Microsoft Update. We have worked through the advice in the Microsoft support document 2409305 - backing up Outlook identities, and removing Oulook Preferences as advised there. The error remains. We then created a new identity and found we could print from that. So we followed the Microsoft advice to rebuild the Outlook identity database. We still cannot print from Outlook.
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Thanks everyone!
The reason we did not import the mail, contacts, etc from the old identity to the new identity, as suggested by Templeton Peck, is that we were following step by step a Microsoft troubleshooting document, in which creating the new identity was a testing step, which was then followed by different advice on what to do depending on the result. Importing the mail etc was not one of the recommendations.
Now that may well be a good move. But while I have been using Macs and email systems since 1985 I don't have any experience of Outlook. (I do have some experience of Entourage - as previously used by another friend - and there rebuilding the database seemed to be a regular activity.)
As there is no Exchange involved in my friend's use of email, I am inclined to take what would be the easiest route for me (and, I hope, entirely satisfactory for my friend!) which is a move to Apple Mail (and iCal and Address Book of course). That's the setup I currently use. Obviously if Exchange were involved I wouldn't let up on the Outlook problem, but it looks as though that would require professional help.
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When I get an ICS from Outlook that is a multi-day event it populates my iCal as a single day and since I am not the owner I cannot edit the ICS.

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Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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TS4002 As of 4pm PDT, I cannot send email from Outlook via iCloud; my wife has the same problem. Where/how do I report this problem? Apple support seems to be available only if one is using a Mac product.

Originating discussion

Same problem with sending mail from Outlook 2010 (Win7 64 bit - started yesterday) and Windows Live Mail 2011 (Win7 32-bit).
Server Error 334
Server Response 334
Server: smtp.mail.me.com
Error code 0x80004005
Protocol smtp
Port 587
SSL
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Not finding any of this in Google searches yet.

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Kind Regards,
Arie

Hi,
This issue can be caused by Protected View settings in Office prevent saving E-mail Attachments. Please try the following steps to check this issue:
Open an Office product such as Excel.
Choose File > Options > Trust Center
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Click OK > OK.
Close and Open Outlook.
If this issue persists, please let me know.
Best Regards.

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Hi.
If you want to import your contacts from Windows into OS X Addess Book, do this:
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MacMini G4 1.25GHz 1GB Mac OS X (10.4.9)

Cannot redeem from outlook

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