Cannot redeem gift card due to login issue

I'm so annoyed with Apple! I bought a gift card tried to redeem it and I'm logged in to itunes but it gives me the please login red warning.

I had the same problem and I solved it by redeeming my iTunes gift card on my iPod Touch. Doesn't really fix the problem, but I found a way around it!

Similar Messages

  • HT201209 read the article and still cannot redeem gift card because it keeps prompting to give CC info. why?

    read the article and still cannot redeem gift card because it keeps prompting to give CC info. why?

    Do you have a Credit Card on your iTunes account? If so, it wants that CCV verified....just a verification - nothing else. Your Gift Card will be debited first for any purchases as long as it has a balance.
    Cheers,
    GB

  • I cannot redeem gift card

    Whenever I try to redeem my gift card, it asks me for my password.  When I type it in and submit, it clears the field. My gift card balance shows as $10 in the corner by my name. ???

    I have finally figured out this very frustrating situation. Ok I had the same problem, I have a $16.00 balance but when I click on the price next to the item I wanted to purchase it said "do you want to buy" I said yes, then it asked me to verify my billing information...which is stupid because I'm paying with a gift card. So just say "yes" to the billing info and when it pulls up your information just click the "NONE" as your payment option next to all the credit card options. Then click "done" and then it will let you purchase with your gift card. Really weird and frustrating. Hope this helps some people.

  • Cannot redeem gift card

    I entered the code for a $25 gift certificate which was accepted and a $25 credit is displayed. However, it will not let me purchase anything as it requires updated credit card info. I do not want to charge a credit card, I want to use the account credit. I can find no help on the site or any way to contact apple or itunes. How can I use the credit?

    Sounds like you have a CC entered in iTunes and that CC has expired.
    You will need to remove the CC from your iTunes account. Select None as a payment option.
    If it is expired, for some reason it seems you need to enter a valid CC number before you can then remove it.

  • Trying to redeem gift card however there is no "redeem" option under quick link.

    Cannot redeem gift card because I can't locate the redeem option under quick links

    You don't see this on the main iTunes Store page in iTunes?

  • HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix

    I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix it?

    Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
    You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
    If they don't appear in that link then have you got them on, for example, an external drive ?

  • Does touch ID not work when redeeming gift cards from iTunes?

    I thought the whole idea with touch id was not having to enter your long-*** passwords all the time?!? iTunes asked for my password when I try to redeem gift cards, instead of letting me use touch id.  Is this the way its supposed to work?

    I was having this issue too, it was always asking for the passcode even though the setting was on for iTunes & App Store. To fix it I turned it off and then back on again, it asked for my password and then it worked.
    Steps:
    - Go to Settings -> General -> Touch ID & Passcode -> Touch ID
    - Disable iTunes & App Store
    - Re-enable iTunes & App Store
    - Enter your passcode one last time
    - It should work
    Also as others mentioned, under General -> Restrictions -> Require Password might need to be set to 15 minutes.

  • How do I use my redeemed gift card to purchase a book on iBooks when it will only give the option of "Mastercard, Visa, Amex or 'None' (Billing Address)"??

    How do I use my redeemed gift card to purchase a book on iBooks when it will only give the option of "Mastercard, Visa, Amex or 'None' (Billing Address)"??
    Desperately need help so I can purchase books for my study course!!

    Sir,
    I thought So too but then I went to Itunes Library and try and buy a single song from an album for $1.29.  Now my Itunes Gift card balance is $ 7.10 as I mentioned earlier. it still did not let me buy and kept trying billing my Visa card.
    Should I restart my PC and Itunes and retry. What do you suggest?
    regards
    Bikram Suri
    [email protected]

  • HT201209 iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening

    iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???

    Any time you've changed anything in your billing, it does this once to very things.

  • How do i change the redeem gift card from one apple id to another?

    i want to move the redeem gift card from one apple id to another one is that possible?

    Only if the Card is complete and has not been used.
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance.

    I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?

    Hi ...
    Select None for payment method > iTunes Store: Changing account information
    Be aware, an auto renewing subsciption by require a credit card.

  • HT5035 how do i find out what the balance of a redeemed gift card is on itunes

    I have redeemed gift cards and want to see how much is left on the account. Where can I find the remaining balance?

    View iTunes Account Balance
    https://discussions.apple.com/message/18192373
    View Purchase History
    http://support.apple.com/kb/HT2727

  • OS X 10.8.3 says it brings redeeming gift cards with webcam on mac app store, doesnt seem to work for me?

    Updated to OS X 10.8.3,
    While updating i read the notes about how you can now redeem gift cards with the built in webcam on the Mac App Store, Opened it up and Clicked Redeem > signed in la di da, and it doesnt seem to work for me.
    Specs:
    MBP 13 inch, Early 2011
    8 GB Ram, 320 GB HDD
    FaceTime HD Camera
    Intel HD Graphics 3000
    Help thanks

    Hi ChuckN,
    I have installed the update at home on an older 27" iMac, a new retina macbook pro 15", an older macbook air  and a recent 21" iMac and on none of them does the redeem by camera option show up.
    I would say to our north American friends this is something that has been working for you for a while and has only been announced as available in AU with the latest update for our region this week. Sadly updates don't always work straight up.
    I am hopeful there is something I have not turned on but think I may need to wait for another update.
    good luck Chuck!

  • I get error 5002 when trying to redeem gift cards , what do I need to do to fix this.

    I get error 5002 when trying to redeem gift cards, what can I do to fix this?

    http://store.apple.com/us
    I have been trying to fix this myself and just found a way tonight. This started happening after I downloaded a new version. I tried several other approaches and was unsuccessful until I was directed to the support website.  I searched for 5002 error.  I chose specific conditions and alert message.  Then chose "Error 5002" which gave a little detail. 
    Basically I had to go to the above site and change my password and some other account information.  It didn't work when I tried in my actual ITUNES application.  I think because my account was so old and they upgraded some security items like stronger passwords etc., so the old stuff was no longer good enough.  I have now redeemed two gift cards.  I hope it helps.

  • TS1292 do i have to have my ipod touch with me to redeem gift card or can i loan via computer to the ipod so it will be available on the ipod

    do i have to have my ipod touch with me to redeem gift card or can i loan via computer to the ipod so it will be available on the ipod

    All the music should be on the computer so you can just sync the music back to the iPod after you restore the iPod to factory defaults/new iPod. Regarding app data, just export (email/file sharing etc) as much as possible so you can import it back.

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