Cannot redeem Gift Certificate (email)

I purchased an email gift certificate for my daughter and had it emailed to her;
she got the email with a PIN: XXXXX and a Gift Card Number: XXXXX
But she tries to redeem it and it says it is invalid.
I checked the amount on the certificate/Gift Card and is shows is has the 25$, how do I get it added to her iPad?

are you following these steps?
1) Open iTunes.
2) Under Quick Links on the right side of the iTunes window, click Redeem.
3) Paste the code in the Redeem Code ﬁeld and click Redeem.
I dont think it doesnt matter even if you send it to her default email because you still have to enter the code to redeem it.
If you are still unable to redeem it, try contacting iTunes Support. Then can surely assist you with this and it will only take a few minutes.
https://expresslane.apple.com/Issues.do

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REDEEMING GIFT CERTIFICATE-- LOST MUSIC! arrrgh

I see a similiar string but not precisely the same issue. Here goes!
I redeemed a gift certificate for the specific album that was gifted to me. I didn't remember my mac password right away and after a few tries, it asked me if I want help. I said 'no' and the download process did not complete (ie no new music in iTunes on my PC). I attempted passwd again and this time got it right... and went to redeem gift certificate again. This time, though-- it listed the goft cert code number and said it was already redeemed... and cannot be redeemed again. Well, I have searched both iTunes and on my PC (in general) and this album is definitely not on my computer. So iTunes store says I have it but I actually never completed the process... and now this music seems to be lost in limbo.
Any ideas here?? Am pulling my hair out over this (what little is left), I don't see anything like this listed in their online support, etc. Arrrgh!

My advice is to contact the iTunes store directly via their email support link. You can find this link when you're in iTunes and you click on the store and then the support link in the right-hand column. Pick a topic "lost music" or something similar and then at the bottom of this page will be an email link with your name and email address already filled in. Report your problem just as you've reported it here and see what they say.
As an aside, I also had a gift certificate that I tried to redeem but the song I wanted was no longer available. My account was charged $0.99. (They must take the money out before the song gets downloaded.) I decided it wasn't worth the effort to try to get back a $1 so I accepted the loss and moved on. A few days later, I'm happy to report, the $0.99 was credited back to my account. Apple discovered the mistake and corrected it without me having to do anything.

Redeeming gift certificates

I just recieved a gift certificate through email for the itunes store. But when i go to redeem it, i get a message saying itunes cant be found on my computer, even though its open right in front of me. And everytime i click the "i have itunes" option, i get "error on page" Any help would be much appriciated!

Hi Mimi2,
Thanks for reaching out to us here. I'm sorry for the difficulties you and your customers are having redeeming gift certificates. Depending on how your website is set up there may be some variation in how this would be redeemed. Without knowing the website I'm afraid I wouldn't be able to walk you through it step by step, but basically it should work similar to this:
Begin your checkout on the merchant's website.
Verify your payment details.
Click Select Code or enter a redemption code and click "Redeem Code."
Click "Continue Checkout" to complete the payment.
Please reach out to us via one of our customer service channels for assistance if this does not help. You can contact us by phone or email by clicking the "Contact Us" link at the bottom of the PayPal page. You can also reach out to us via Facebook or on Twitter at @AskPayPal for help!
-Erica

How do I pay for an Itune to come out of a redeemed gift certificate?

How do I pay for an Itune to come out of a redeemed gift certificate?

Thanks, this was the clue I needed to figure it out.
From Settings you can pull up Control Center.
In Control Center you can enable "Access from within Apps" (also "Access from Lockscreen")
Now when I'm playing music, I can swipe up from the bottom and a little control center window slides up. Neat - this is new since my old iPod. On this window, the name of the current Bluetooth connection appears. Tap on that, and a list of connected Bluetooth items appears. I just tap on the one I want to connect to and I am now playing through the speakers I want.
Jimmy

HT201209 read the article and still cannot redeem gift card because it keeps prompting to give CC info. why?

read the article and still cannot redeem gift card because it keeps prompting to give CC info. why?

Do you have a Credit Card on your iTunes account? If so, it wants that CCV verified....just a verification - nothing else. Your Gift Card will be debited first for any purchases as long as it has a balance.
Cheers,
GB

Track gift certificate email purchased for iPad mini

I purchased 2 gift certificates for my 2 grand children, 1 each value £10:00 & sent them to their parents, by email now wish to track the gift certificates, to let the grand children purchase apps. Can you help?
Thanks Ian Perry

The only thing you can see is if they've redeemed the gifts, and to do that you need to use iTunes on a computer. That status would appear in the Purchase History for the gift. See:
http://support.apple.com/kb/HT2727
Regards.

I have redeemed gift certificate to my Itunes account instead of my partners I wish to get the money back

I have redeemed my gift certificate to my account instead of my partners and |I wish to get the money back to my bank account.

Moving Money between accounts

ITunes 50$ Gift Certificate email with attachment

I just received an email saying I have a $50 gift certificate at iTunes. It says to open attachment to get the certificate code? Is this a scam? Haven't opened the attachment yet. The email came from [email protected]

See here:
http://blog.onlymyemail.com/thank-you-for-buying-itunes-gift-certificate-virus/

Cannot redeem gift card

I entered the code for a $25 gift certificate which was accepted and a $25 credit is displayed. However, it will not let me purchase anything as it requires updated credit card info. I do not want to charge a credit card, I want to use the account credit. I can find no help on the site or any way to contact apple or itunes. How can I use the credit?

Sounds like you have a CC entered in iTunes and that CC has expired.
You will need to remove the CC from your iTunes account. Select None as a payment option.
If it is expired, for some reason it seems you need to enter a valid CC number before you can then remove it.

Cannot redeem gifted album

When i go to the email i received telling me i have an album to redeem, it redirects me to the itunes store where an error appears telling me that my request is temporarily unable to be processed. Does anyone know what this means? when will it allow me to redeem my gift? Any help is much appreciated.

Same thing here, although no error message. It just takes me straight to the download page for iTunes. I'm kind of perturbed that I'm the first to respond to this message that was posted on November 20. Any ideas?

I cannot redeem gift card

Whenever I try to redeem my gift card, it asks me for my password. When I type it in and submit, it clears the field. My gift card balance shows as $10 in the corner by my name. ???

I have finally figured out this very frustrating situation. Ok I had the same problem, I have a $16.00 balance but when I click on the price next to the item I wanted to purchase it said "do you want to buy" I said yes, then it asked me to verify my billing information...which is stupid because I'm paying with a gift card. So just say "yes" to the billing info and when it pulls up your information just click the "NONE" as your payment option next to all the credit card options. Then click "done" and then it will let you purchase with your gift card. Really weird and frustrating. Hope this helps some people.

Cannot redeem gift card due to login issue

I'm so annoyed with Apple! I bought a gift card tried to redeem it and I'm logged in to itunes but it gives me the please login red warning.

I had the same problem and I solved it by redeeming my iTunes gift card on my iPod Touch. Doesn't really fix the problem, but I found a way around it!

Cannot redeem itunes certificates

set up itunes account with gift cards, error message; already redeemed.

See if this helps:
Invalid, inactive, or illegible codes
Otherwise contact iTunes:
Get cards and codes support with Express Lane

ITunes Gift Certificates Non-Redeemable!

I can't figure out where else to ask about this -- but I cannot redeem my gift certificate because when I go to the link at the bottom of the iTunes page I get some terrible janky undefined site.
Try it out for yourselves just incase my computer will load every other page on the internet except for that one. lol.
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/undefined
that is the page I am sent to when clicking on the "redeem gift certificates" link.

I found the problem. This website hates firefox. lol. I used I.E and the link on the page worked fine. I even tried disableing pop up blocking in firefox, but I don't really think that opening iTunes is considered a pop up, and it didn't work anyway.
So there you have it -- if you want to redeem your gift certificates -- I hope you haven't deleted internet explorer out of spite yet, because you'll be sorry.
Thank you for the help though, when the link you posted took me to the same sight I knew it had to be browser incompatibility.
(I appologize profusely for being florida educated and not knowing how to spell ...)

Where to buy a iTunes Gift Certificate

Hi all!
I encountered a problem. Until then, I bought some iTunes Gift Certificates in facebook, but now the possibility to buy it disappeared, and now can not buy anywhere delivery via email. I tried to buy directly into the iTunes store, but the billing system complains that I have the wrong billing info, but when I buy a certificate and not just a program all about. How to solve this problem?

I'm sorry, but since there is no iTunes Store in Belarus, you cannot purchase gift certificates or prepaid iTunes cards, at least not from any legitimate source.

Cannot redeem Gift Certificate (email)

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