Cannot redeem gifted album

When i go to the email i received telling me i have an album to redeem, it redirects me to the itunes store where an error appears telling me that my request is temporarily unable to be processed. Does anyone know what this means? when will it allow me to redeem my gift? Any help is much appreciated.

Same thing here, although no error message. It just takes me straight to the download page for iTunes. I'm kind of perturbed that I'm the first to respond to this message that was posted on November 20. Any ideas?

Similar Messages

  • HT201209 read the article and still cannot redeem gift card because it keeps prompting to give CC info. why?

    read the article and still cannot redeem gift card because it keeps prompting to give CC info. why?

    Do you have a Credit Card on your iTunes account? If so, it wants that CCV verified....just a verification - nothing else. Your Gift Card will be debited first for any purchases as long as it has a balance.
    Cheers,
    GB

  • No code given to redeem gifted album

    I accidently gifted the album to myself instead of just buying it normally. The gift email contains no code to redeem the album and the link provided only leads to a page telling you to download the latest version of iTunes, which I did, but it has made no difference and I still can't redeem the album with no code!
    Please help.
    Kind regards,
    Joana

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • I cannot redeem gift card

    Whenever I try to redeem my gift card, it asks me for my password.  When I type it in and submit, it clears the field. My gift card balance shows as $10 in the corner by my name. ???

    I have finally figured out this very frustrating situation. Ok I had the same problem, I have a $16.00 balance but when I click on the price next to the item I wanted to purchase it said "do you want to buy" I said yes, then it asked me to verify my billing information...which is stupid because I'm paying with a gift card. So just say "yes" to the billing info and when it pulls up your information just click the "NONE" as your payment option next to all the credit card options. Then click "done" and then it will let you purchase with your gift card. Really weird and frustrating. Hope this helps some people.

  • Cannot redeem gift card due to login issue

    I'm so annoyed with Apple! I bought a gift card tried to redeem it and I'm logged in to itunes but it gives me the please login red warning.

    I had the same problem and I solved it by redeeming my iTunes gift card on my iPod Touch. Doesn't really fix the problem, but I found a way around it!

  • Cannot redeem Gift Certificate (email)

    I purchased an email gift certificate for my daughter and had it emailed to her;
    she got the email with a PIN: XXXXX and a Gift Card Number: XXXXX
    But she tries to redeem it and it says it is invalid.
    I checked the amount on the certificate/Gift Card and is shows is has the 25$, how do I get it added to her iPad?

    are you following these steps?
    1) Open iTunes.
    2) Under Quick Links on the right side of the iTunes window, click Redeem.
    3) Paste the code in the Redeem Code field and click Redeem.
    I dont think it doesnt matter even if you send it to her default email because you still have to enter the code to redeem it.
    If you are still unable to redeem it, try contacting iTunes Support. Then can surely assist you with this and it will only take a few minutes.
    https://expresslane.apple.com/Issues.do

  • Cannot redeem gift card

    I entered the code for a $25 gift certificate which was accepted and a $25 credit is displayed. However, it will not let me purchase anything as it requires updated credit card info. I do not want to charge a credit card, I want to use the account credit. I can find no help on the site or any way to contact apple or itunes. How can I use the credit?

    Sounds like you have a CC entered in iTunes and that CC has expired.
    You will need to remove the CC from your iTunes account. Select None as a payment option.
    If it is expired, for some reason it seems you need to enter a valid CC number before you can then remove it.

  • Trying to redeem gift card however there is no "redeem" option under quick link.

    Cannot redeem gift card because I can't locate the redeem option under quick links

    You don't see this on the main iTunes Store page in iTunes?

  • Redeem Gift--my Dad cannot!

    I think he's running Xp with latest iTunes... he's 1000 miles away, but he cannot redeem the 3 albums I gifted him.  He is being asked to provide 3 security questions, with no option to do so.  The screen shot under the redemption code box states:  To help ensure the security of your apple ID, choose three security questions and answers".  But there is no where to click to do this...
    any ideas?

    All iTunes gift cards are country-specific, they can only be used in their country of issue. Do you know anybody in the country that it was bought from that you could sell or give the card to ? If not then you could try selling it sites such as eBay.

  • How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?

    How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?
    It was not imediately clear that purchases coudl only be redeemed within the country of purchase.

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I gifted @18 sings to a friend in August and he cannot redeem them. help please.

    i gifted @18 sings to a friend in August and he cannot redeem them. help please.

    Gifts are country specific.
    You cannot gift to a different country.

  • HT204053 How do I get a code to redeem a gift album sent to me thru the iTunes Store?

    How do you get a code to redeem a gift album sent thru iTunes.  There is nothing indicated on the email that shows a redemption code.

    Did you use a coin to scratch off the numbers like instructed?
    You can contact iTunes Support: http://apple.com/support/itunes/

  • I have an itunes gift card which I cannot redeem.  I enter the code correctly and am prompted to sign in over and over again.  I have tried resetting the iPhone but the laptop I had itunes on is broken, is there another way?

    I have an itunes gift card which I cannot redeem.  I enter the code correctly and am prompted to sign in over and over again.  I have tried resetting the iPhone but the laptop I had itunes on is broken, is there another way?

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Good luck.

  • Cannot redeem itunes gift card receive cannot complete your request unknown error -1202

    After numerous attempts I still cannot redeem ITunes gift cards to the ITunes store so I can download content onto my PC 
    It is running Windows Vista.
    I receive "We could not complete your ITunes store request. An unknown error occurred.  (-1202)  Please try again later." 
    I have gone to my controll panel and made sure the date and time is correct.  They are correct.
    I have unchecked the advanced internet properties setting "Enable Integrated Windows Authentication."
    I have restarted.
    Still cannot redeem ITunes gift cards at the ITunes store. 
    What can I do to redeem these cards ???????????????????
    Please advise.
    Thanks
    Elizabeth

    I'm having the same problem, Jay. Its been like that for asong as I can remember (at least a month). I've not been particularly bothered, but I've got a voucher too and its rather annoying. Doesnt appear to be everyone, just a select minority of users. If anyone does have an answer it would be greatly appreciated. Thanking you!

  • HT4480 I received an Apple app gift card from the store in the U.S. but I cannot redeem it with my Canadian account. What do I do?

    I received an Apple app gift card from the store in the U.S. but I cannot redeem it with my Canadian account. What do I do?

    You can give it to someone who uses a US store....

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