Cannot redeem iTunes card

I bought an App Store card. I bought a new iPod as well. I tried to redeem the App Store card by entering it into the App Store redeem text box but when I enter the code it tells me this iTunes Apple ID has not been used in the iTunes store before and that I should review the TOS.  So I review the terms, agreed to them and then I am taken to fill in the information which actually is pulled from my Apple ID along with my App Store card code. When I hit next it tells me I must contact iTunes support to complete the transaction. iTunes support has answered me three times stating that they cannot give me any more information other than the fact that I am violating iTunes terms of services.
All the information in my Apple ID is correct, I am in the US I am 18 years or older and my address is correct. 
No matter if I try to regain in the App Store or in the iTunes store or if I go to settings on my iPod and enter the Apple ID in the iTunes and App Store account settings. The result is always the same.
What else can I do?

Sometimes it's so much easier to have a card on the account
To verify it , even if you never use it
I don't know your personal circumstances by if u can put one on the account
Life will become simpler

Similar Messages

  • HT201209 Cannot redeem iTunes card first letter looks like x and there's a 6 could it be G? Ugh

    Cannot redeem iTunes card plz help

    Click here and request assistance. Supply the iTunes Store staff with as much of the code as you can.
    (83754)

  • Cannot redeem itunes card on ipod touch?

    cannot redeem itunes card on ipod touch? Screen jumps before I finish typing in code!

    I've the same problem. ipod running iOS 5.1.1, when I go to redeem the screen would say "Loading ..." and then kicks me back to the Redeem screen again. Many times, this would happen even before I finished entering the code. Reboot and resetting does not help.

  • HT1923 i cannot redeem itunes card will not display webpage

    I cannot redeem Itunes gift card.  Says Internet Explorer cannot display webpage.  Currently using Windows Vista Home Premium and have never had this problem before now.  Tried to repair Itunes from Download Itunes button and will not install Itunes either.  I get an Interrupted notice. 

    Could be a counter feit card, but most likely you are reading/entering it wrong. Anyhow, the iTS can sort it out, though you may have to scan in the back of the card and send it in:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Why i cannot redeem itunes card that i bought from another country

    WHY !

    Seems pretty obvious to me. You can redeem credit only in the store/currency that it was purchased in.

  • Cannot redeem itunes gift card receive cannot complete your request unknown error -1202

    After numerous attempts I still cannot redeem ITunes gift cards to the ITunes store so I can download content onto my PC 
    It is running Windows Vista.
    I receive "We could not complete your ITunes store request. An unknown error occurred.  (-1202)  Please try again later." 
    I have gone to my controll panel and made sure the date and time is correct.  They are correct.
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    I have restarted.
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    Please advise.
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    Elizabeth

    I'm having the same problem, Jay. Its been like that for asong as I can remember (at least a month). I've not been particularly bothered, but I've got a voucher too and its rather annoying. Doesnt appear to be everyone, just a select minority of users. If anyone does have an answer it would be greatly appreciated. Thanking you!

  • TS1292 Cannot use itunes card says already been redeemed but havent used it it plz help

    Cannot use itunes card says already been redeemed but havent used it it plz help
    <Edited By Host>

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to change the title of your post as it appears to include the card number.
    You've tried logging out and back into your account to see if the amount from it has been added to your account ? If it isn't then was the card complete when you bought it i.e. the part that you scratch off to uncover the code was still on the card ? If it was, and you've double-checked that you are entering the correct code, then try contacting iTunes Support (they might want images of the card and the receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT4061 Cannot read iTunes card to redeem it

    Cannot read iTunes card trying to redeem it.  The numbers on the back are scratched up

    Try taking a photo and expanding it.  There is also an app called Mag Light that is good at magnifying small script.
    It may be scratched out because it has already been redeemed.  That's what I do with mine.

  • I cannot redeem itunes gift cards?

    Cannot redeem itunes gift card

    I don't know if i can help you since i am answering this "late", but maybe someone will be able to read this, the only way to use it is going to iTunes on your PC and then going to "iTunes Store" then click "Country" and change it to USA -or- the country you bought it, preferely USA, then you will need to put a Billing Adress from USA (For example), you can put whatever you want by searching a phone / zip code on google.
    Then you will be able to redeem your card.
    Have a nice day!

  • HT201209 read the article and still cannot redeem gift card because it keeps prompting to give CC info. why?

    read the article and still cannot redeem gift card because it keeps prompting to give CC info. why?

    Do you have a Credit Card on your iTunes account? If so, it wants that CCV verified....just a verification - nothing else. Your Gift Card will be debited first for any purchases as long as it has a balance.
    Cheers,
    GB

  • How can I verify credit of an itunes card that has already been redeemed?  My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

    How can I verify credit for an itunes card that has already been redeemed?  My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

    Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
    If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to)

  • Redeem itunes card due to session timed out?

    unable to redeem itunes card due to session timed out?

    I had the same, frustrating problem, then happened onto a process that worked for me. I wrote it up in the following post: https://discussions.apple.com/thread/3541003
    Hope that works for you, too.

  • I am trying to buy gems for my games and it says purchase can't be completed. Already I redeem iTunes card. Pls help

    I am trying to buy gems for my games ant it says purchase can't be completed. Already I redeem iTunes card.. Pls help

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Keep getting 1202 error when attempting to redeem itunes cards

    I just fixed my 9808 issue linking to iTunes store and now I cant redeem Itunes cards from the store because of a 1202 error. What is this 1202 error and is there a fix? I am using a Dell XPS M1530 Lap Top wth a Vista operating system.

    Try to delete this folders and reinstall :
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  • Password not recognised when I sign in to redeem iTunes card?

    password not recognised when I sign in to redeem iTunes card?

    iOS: Troubleshooting Messages
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    Apple Retail Store - Genius Bar                                                              

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