Cannot redeem prepaid iTunes gift card?

Bought a prepaid iTunes gift card tried using it but message invalid code appears

Go to the link AnaMusic provided, that link will help you. iTunes Store: Invalid, inactive, or illegible codes.

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HT201209 I cannot redeem my itunes gift card - it says it is temporarily unavailable -help?

What does it mean when I try to redeem my itunes gift card and it says this service is temporarily unavailable?

Other people with this problem have found that these actions can solve this problem:
Waiting at least 48 hours
Redeeming the card on another computer/device

Redeemed the iTunes gift card it gave an error: The gift certificate or prepaid card code you entered has not been properly activated.

Redeemed the iTunes gift card it gave an error: The gift certificate or prepaid card code you entered has not been properly activated.

do you have the receipt from where you bought it? If so take it back and see what they will do for you.

HOW CAN I REDEEM AN ITUNES GIFT CARD IN THE US BOUGHT IN CANADA?

HOW CAN I REDEEM AN ITUNES GIFT CARD IN THE US BOUGHT IN CANADA?

You cannot.
Gift cards are country specific

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT201209 I recently changed my email address, and my old one is listed on my itunes acct. I redeemed an Itunes gift card, but it went to my old acct. How do I transfer mt gift card to the new acct.? I tried, but it said it has already been redeemed

Okay... I redeemed my itunes gift card, under my old ID. I had since updated my new email address, but didnt realize i redeemed it under the old ID. I tried to redeem it under my new ID, but i couldnt. Is there a way to switch my gift card amount to my current ID??

No, it's not currently possible to transfer a redeemed card to a different account, and you also won't be able to use it to gift content to the newer account (you can only gift via a credit card) - so the amount will remain linked to that old account

HT204053 I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help

I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help

Anybody?????

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

HT201209 If I redeem an iTunes gift card on an account that does not have a credit card or NONE as payment, can I gift apps to other accounts? It will not let me. Please advise.

If I redeem an iTunes Gift Card to an Apple ID that does not have a credit card (or NONE is selected as payment option), can I gift an app to another account?
I can purchase apps on that account but it will not allow me to gift an app from an ipad or via the itunes store (on the computer). Do I need to have a credit card on the account to be able to do that?

You can only gift via a credit card - you can only use your account's balance for buying content for yourself.

HT201195 I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(110287)

I'm trying to redeem my itunes gift card and i get the message "session timed out". does anyone know why i'm not able to redeem my card and why i get this message?

i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?

I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201195 I tried to redeem an iTunes gift card and it said that my card has not been properly activated

pls could somone help
I tried to redeem an iTunes gift card and it said that my card has not been properly activated
Yvesolution

What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean

I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean

(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Do you have to redeem your iTunes gift card every time you buy something? Or does it take money off the card automatically?

Do you have to redeem your iTunes gift card every time you buy something? Or does it take money off the card automatically?

As far as I know redeeming a card simply adds the value to your account.
When I credit a gift card I get a credit appearing in my iTunes account.
Every time I buy something the cost is deducted from my 'iTunes credit', the card is no lobger needed or usable after redemption.
AC

Cannot redeem prepaid iTunes gift card?

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