Cannot register Adobe XI Pro

Hi All,
I cannot register Adobe XI Pro and getting error message 'Please connect to the internet and retry' while registering product.

Moved to Acrobat Installation & Update Issues

Similar Messages

  • Cannot install Adobe Acrobat Pro on Windows XP

    Good day,
    I cannot install Adobe Acrobat Pro on my windows XP machine with SP2 and the latest updates.
    The error says that the software cannot be installed on the Operating system, please see minimum requirements. I meet all these but cannot install
    I saw a similar question posted on the forums but it is unanswered.
    Please assist me.
    Wesley

    Hi,
    This link has the minimum system requirements for Acrobat 10 Pro : Acrobat X Pro Tech Specs
    On Windows XP, the minimum requirement is SP3 for 32 bit. I would recommend that you update to SP3 by running Windows Update and then reinstall the application.

  • Cannot Install Adobe Acrobat Pro via Adobe Download Assistant - Please Help

    Hi Guys,
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    Everytime I try and  download the file it freezes when almost totally downloaded (less than a minute remaining) and eventually returns an error saying:
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    Please help, I have downloaded the ADA through google chrome on a machine with windows 7 (64bit)
    Thanks
    Mike

    Try this:
    Direct Download Links for Adobe Software
    Though if the extraction fails, you may face that same issue again. Store the fiel in a different location and do a littel housekeeping. You could well simply be running out of temp space or have a permissions problem on your temp folder...
    Installation Preparations
    Mylenium

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    Does the problem lie with me, Adobe, MS, or Leopard?

    Without seeing the actual text of the message, it's hard to tell what the problem might be. Are you sure it isn't telling you to close them down if they're running?
    As for Adobe Acrobat, what did you do to it after you installed it? You changed or deleted something, which is why it's asking you if you want to repair it. Adobe is known for making no details available about moving or deleting things that may affect their applications' ability to be 'repaired' or updated in the future.
    Mulder

  • Cannot install Adobe Connect Pro ADD-IN

    I try to run the test to see if I pass the things that requires for using the program adobe connect pro. But I fail on the last one saying that ADD-IN didnt install correctly on my computer. I click on the button "Install here" but I get stopped by another pop-up window sayin that it is not possible to "get it" (in swedish "hömtningsproblem").
    I need to help to "get" the adobe connect add-in!
    Hope to hear from anyone soon,
    all the best
    eylem tamburaci

    Thanks for the reply!
    This is the page from where I try to complete the installation by clicking on "install now"-button to the right: http://na1cps.adobeconnect.com/common/help/en/support/meeting_test.htm
    I am using google chrome. What is "OS"?

  • Cannot update Adobe Premiere Pro CC 2014

    I am desperately trying to update Premiere Pro CC 2014 to version 8.0.2 but cannot do so through my desktop application.  Any thoughts on what might be happening?  Adobe is telling me that the software program is up to date even though it is version 8.0

    CC desktop lists applications as "Up to Date" when they are not
    -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
    -and added step https://forums.adobe.com/thread/1529654

  • Cannot open Adobe Acrobat Pro 9 in Windows Vista

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    A little Microsoft Window pops up and says that Adobe Acrobat 9.1 has stopped working.
    It will shut down and contact me when the issue is resolved.
    Thank you in advance.

    Thank you for your help. AA9 would not open at any time for any thing; when
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    excel or when I tried to open the icon on my desktop.
    I took your advise and cleaned my registry and reinstalled. I also made
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    from word or excel (with it still stopping as soon as the document has been
    converted), I still cannot open AA9 to create a new portfolio or add to an
    existing or open the icon on my desktop. I have tried to repair the
    application but with the same results.
    Any ideas? And thanks again for your help.

  • I cannot install Adobe X Pro.  It states that I already have a more functional product installed.

    I only have Adobe Reader XI and Adobe Flash Player loaded on my laptop.  Any suggestions?
    Thanks,
    JD

    Hi jtide,
    Please check if you are trying to install Acrobat X Pro or Reader X.
    If it's Acrobat, then try uninstalling Reader 11 and install Acrobat. After Acrobat is installed, Install Reader 11.
    Acrobat X Pro with Reader 11 can be installed on the same computer.
    Check the version interoperability list : http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html#main_Ve rsion_interoperability

  • I CANNOT REGISTER ADOBE ALBUM STARTER EDITION 3.0

    Every time I try to enter my unlock code, I get this message:
    "Your unlock code was not activated. Administrator privileges are needed to activate the unlock code on this computer. please log in with a privileged account and try again."
    I am running Windows Vista, and as far as I can tell I am in administrative mode.
    Help?

    Is anyone ever experience the problem to send/ register to adobe product registration?
    I just got my new notebook, and this Photoshop Album SE 3.0 have been installed on the program files.
    I have been trying to send the product/ register to adobe registration (which they request to make me able to continue using the program), but it keep says "internet send failed".
    It's nothing wrong with my internet connection because I have been browsing around all the time, but I never able to send the registration.
    Now, I only have 7 times left to be able to use this program without register.
    PLEASE HELP ME. I need to be able to use this program everyday... and I am frustated.
    Thanks!
    I HAVE MAKE A COPY FOR ONE OF THE MASSEGES ABOVE I HAVE THE SAME PROBLEM ANY ONE CAN HELP ME

  • Cannot reinstall Adobe Premiere Pro CC trial after accidental uninstallment

    I cannot reinstall from Creative Cloud and I am looking to edit a video. I uninstalled because the program would close from startup via a crash and I could not use the software. Thank you for any responses!

    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  • Cannot register adobe acrobat

    I am moving to a new computer and reinstalling my Acrobat X. I redownloaded the software from the site and entered my serial number. I am being asked for the product and serial number for the eligible upgrade product and I no longer have that information. It is not available on the Adobe website. How can I re-register the software on my new computer?

    It sounds like you have an upgrade version, which requires you to provide the serial number for the version that preceded it that you own and upgraded from.  The serial number should be available thru your Adobe account online, though you might have to poke around different section/options in your account to find it.
    You will need to contact Adobe Support either by chat or via phone if you continue to have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • I cannot open Adobe Acrobat Pro.  There is a pink "X" on the Uninstaller.  I don't know how to cancel UNINSTALL, if that is the problem.

    I am using a MacBook Pro OS X 10.9.5  

    For general browsing on an older powerPC Mac, you'd need to get a supported browser, one that sees current or recent updates for security reasons; so that is one thing. You could get and install anything from the internet.
    But you probably do not have a virus.
    tech guides
    http://www.thesafemac.com/tech-guides/
    adware removal guide
    http://www.thesafemac.com/arg/
    A good browser for a powerPC computer running up to 10.5.8, is TenFourFox. Or iCab. Or SeaMonkeyPPC. With some of these you can set up an email account, & those may be more secure than older Mac Mail. You can also be sure the settings in a browser or email client application do not automatically open attachments or downloads, until you determine what they are through investigation.
    If you got an idea to download free applications from untrustworthy sites, or wanted to clean up your mac, etc using some dubious software, then an 'adware' may be installed. Some kinds of items you may seek to download or that were attachments on an email, can be dealt with in several ways. Safe browsing, near paranoid use of email, and if you use a web-based email, use a secure browser to visit it, login online, and do not have unnecessary cookies or features set in the browser.
    What OS X version does your PowerBook have running?
    What are you using for a web browser? Safari is unsupported.
    Good luck & happy computing!

  • I cannot install Adobe Acrobat pro on my mac running Yosemite.  Why?

    I was able to install Acrobat Reader, but when I tried to upgrade to Acrobat Pro on my mac, the Acrobat intaller just hangs there indefinitely.  I am running Yosemite.  What is the deal?

    Hi kctfsu,
    We would require the install logs to analyse the failue cause.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ install.log
    from the hierarchical list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Regards,
    Rave

  • Adobe Acrobat Pro XI no more running after latest update

    I've subscribed to Adobe Creative Cloud package. Anyway, during the latest update, Adobe Acrobat Pro XI stopped working: I cannot launch it any more (I get this message, translated by Italian: "You cannot run “Adobe Acrobat Pro” because it may be damaged or incomplete" and I also cannot uninstall it anymore: despite it looks like the disinstallation gone well, I still find the program installed and I still cannot neither uninstall it, launch it or download it again.
    My Operating System: OS X Yosemite 10.10.1.
    Could you please help me? It's quite urgent
    Thanks in advance

    Hi Michael,
    Do you other Adobe Application as well, like Photoshop and InDesign?
    If yes, then launch Photoshop go to Help-> Deactivate. Relaunch the Application and activate again.
    Regards,
    Anoop

  • I just downloaded Adobe Acrobat Pro...

    but when I launch the program, it crashes and won't open at all.  Bad install?  Please help.  Need to get this working ASAP.

    Hi
    I never got resolution on this issue.  I still CANNOT use Adobe Acrobat Pro
    and am paying a monthly subscription.  Please help to get this setup.
    Thanks!
    Andres Salas
    Sales Manager
    Direct:  512.551.3965
    Mobile: 512.587.9328
    The information contained in this electronic mail message is privileged and
    confidential information intended only for the use of the individual(s) or
    entity named above. If you are not the intended recipient or the employee or
    agent responsible to deliver it to the intended recipient, you are notified
    that any dissemination, distribution or copying of this communication is
    strictly prohibited. If you received this communication in error, please
    immediately notify us by telephone or return electronic mail message and
    delete the sent message immediately. Unless explicitly stated otherwise,
    nothing in this message transfers any rights to any intellectual or other
    property, unless and until the party to be charged executes a document
    signed by hand.

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