Cannot register my iPod through the Apple website link
On the right side of the screen, under the AppleCare section, there is an option to register your product. I clicked on that, and I got a message saying that "the requested application is not available on this server". Is there another link?
Exactly the same thing happened to me today. I have tried using both Safari and now Firefox and am getting the same message.
Can someone help?
Thanks,
PennyK
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I purchased Microsoft Office for Mac through the Apple website.. I have downloaded all from the disk into my Mac, no problem with all the other Word etc, but Outlook is asking for the key number: I have put it in but its obviously not the right one...???? In the box with the disk came the product key, have put it in and it doesnt work. Please help..x
unfortunately - you can not. you can't even buy outlook by itself at microsoft's own website.
does it have to be outlook? maybe you can get away with using something else that's outlook compatible.
how about trying Thunderbird for Mac OS?
or maybe you can call apple and let them know you purchase the wrong version - they might give you a break and just pay the difference for the home and business version.
good luck -
I already tried to restore the iPod, and I tried unchecking and checking every option for what I want to sync to my iPod. I restated my computer as well as iTunes, and I feel like I am out of options. I tried doing everything in all of the help articles as well as the steps given in the article written by the tech specialist on the apple website. I feel like I am out of options. my iPod is not even 2 years old, I do not have coverage, and I cannot afford a new iPod of any kind. Please help!!!!
Had this issue only yesterday...
goto itunes and hook up your ipod
click on the ipod in itunes and goto music tab in right hand screen
untick sync music option
apply / sync
go back and re-tick the option
apply / sync
A boring and tedious solution I agree, but it did work for me
HTH -
I just got an iPod 4th generation and Im trying to sync my iTunes songs and books from my dell laptop on to my iPod but it says I need iTunes 10.6.3. So I tryed to download it on the apple website but it keeps saying that there is an error. I have already tryed uninstalling all Apple Inc. programs on my laptop then trying to install iTunes again but that has had no success what so ever. I have started to get very frusterated with this . Hopefully someone can help. I would really appreciate it. Any suggestion?
So I tryed to download it on the apple website but it keeps saying that there is an error.
What does the error message say? (Precise text, please.) -
Registering multiple ipods using the same apple id
I just purchased a new nano for my wife. I was about to register her ipod using my apple id and itunes account so we could just use the same account to order music. Am I able to do this? I did not continue just incase registering her nano would "de-register" me video ipod.
Am I able to do this?
Yes.
(39214) -
Unable to find a Re-Seller willing to sell me an Upgrade from Acrobat 9-Pro to XI. Live in Puerto Rico. Cannot buy through the Adobe Website. Locally identified Re-Seller unable/unwilling to provide me with the advertised Upgrade. My Options are; please?
Reason I had to chat with Customer Support is that I got the following message upon placing Upgrade Order.
What Different Country? It's the US. The ONLY placed I've lived my entire life! Apparently some software changes were made to the site and the PR Territory fell in a no-man's land. -
yesterday I purchased a new ipod classic to replace one that had worn out. The price was $179. I wonder if I am eligible for the extended warranty for $59. Can't seem to navigate through the apple support option to get answer. Anyone know?
Put in the serial number but was not offered an extended apple care plan. I guess if you purchase a new one because your old one is out of warranty you get a deal for $179 but you don't get a chance for an extended warranty. You don't get a new box or earbuds, just a brand new iPod. Good deal but since my first died under warranty, got a new one for free, second one I smashed the screen and got a new one for (I don't remember) and now the hard drive went and I paid $179 for a new one, I was hoping to get an extended warranty. But I guess not...
Thank you! -
iPad Mini is stolen. Can I register this as stolen on the Apple website so that the scum who stole it can't use it. Or atleast when they try and register it, I know about it?
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom -
someone stole my ipod 4g & icloud cannot track my ipod because the ipod is off. if someone reformats it to their icloud, can my icloud still track it by my registered serial number, as their is inly one serial number for every device.
No. If they reformat, you can no longer track it.
Allan -
I have an iphone 5. Speaker works but I cannot hear through the apple earbuds. Tried multiple earbuds and none work. But they work in our other iphone 5. Has anyone been able to resolve this without pursuing a replacement ? If so what was the fix?
You're not using a supported carrier. What did you think Apple was going to tell you?
As fizzDripper suggests, contact the SIM card provider. How to make an unsupported SIM work on your phone is not Apple's problem. -
Since I switched to iCloud, I cannot sent emails from my iPhone. Any quick help? I don't have time to go through the Apple web of "Solutions" thanks in advance! Anyone! Thanks.
You can't send emails? Do you receive an error message when you try to send them? Have you done ANY troubleshooting on the device at all? If you don't have time to try things yourself, it will almost certainly take longer to try it in here.
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Ipod is showing a unhappy face with the apple website for the iPod support. I have reset it but this did not work. any suggestions?
See here: iPod displays a sad iPod icon
And here for more troubleshooting.
https://discussions.apple.com/message/2369954?messageID=2369954#2369954
B-rock -
I have a 4th gen 20G ipod whose hard drive has died. Are replacement hard drives available through the apple store?
I don't think Apple will do that repair for you, because the iPod is too old. I believe the hard drive type used in 4th gen and older iPods is no longer produced. There may be non-Apple shops who can do the repair, but they may be using a working part salvaged from a used iPod.
If you want to do the repair work yourself, and you are good at such things, this web site has repair guides
http://www.ifixit.com/Device/iPod_Original
(There are probably also YouTube videos on the topic.)
NOTE: There are two hard drive physical sizes. The thick version has two platters, and corresponds to the "thick" iPods (with double storage capacity). A 4th gen 20GB model should be the thin version. The hard drive used in iPods up to 4th gen should work interchangeably, but 5th gen and later iPods use a different type.
I have a 4th gen iPod that started out as a 20GB. The hard drive failed, so I put a compact flash card on an adapter in there. The adapter is like this one (I bought it a few years ago so it's probably not the same seller)
http://www.ebay.com/itm/NEW-Compact-Flash-CF-SSD-To-Toshiba-IPod-1-8-inch-Adapte r-Black-/121174875639
The compact flash card is standard; I bought the cheapest one. I currently have an 8GB card in there, but prices have come down, so I may get a 64GB card soon. It works great with the 8GB card. No more hard drive spin-up delay. Battery lasts longer. It's lighter. And it should be more shock resistant.
The only mod I needed to make on the adapter was to bend over two pins 90º, where you place a jumper to set the drive to "master." The adapter plus CF card is actually smaller and thinner than just original 1.8-inch Toshiba hard drive; I used some thin foam packing material (cut to the right shape) to take up the excess space and ensure the adapter and card did not become disconnected.
The 4th gen iPod has excellent sound, compared to some later iPods. -
I bought new phone last week and as I was trying to load music in it, my PC won't recognize it. It's not chraging either. I googled it then it led me to apple website then there's an instruction to follow there. I followed it all then after installing the USB driver it says "access denied" I don't know what to do anymore. Any help? Thank you so much.
Hi jenramayan,
Welcome to the Apple Support Communities!
At this point I would suggest completely uninstalling iTunes and all of its components in the correct order and installing iTunes fresh again from the apple website. Please use the following article as reference.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
I hope this helps,
-Joe -
I cannot sync my iPod with the Playlists that I want. For example, I have all the songs in my Classical Playlist checked, but after syncing it does not appear on my iPod. Also, there are no opportunities to change syncing options. None are listed in the left column of my iTunes screen.
Hello Jefflo64,
Thank you for the details of the issue you are experiencing with syncing music to your iPod. For issues like this, I recommend resyncing the music to your iPod.
If you are syncing automatically, resync content to the iPod by unchecking "Sync Music" and clicking "Apply," then checking "Sync Music" and clicking "Apply" again.
You can find the syncing steps in the following article:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.
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