Cannot register my Photoshop Album Starter Edition!

Hi,
I'm using your free software Adobe Photoshop Album Starter Edition 3.0, on Windows XP SP2 platform.
I would like to register it, but each time I try I encounter the following problem:
in the window "Status", after "Checking for Internet connection" and "Attempting to connect to Internet" dialog boxes, I receive the
report "Unable to connect to site".
What's happening? I use the broadband LAN Internet connection, so there can't be any problem with Internet access, even firewall is
not "guilty" (I tried to switch it off, but the problem with registration persists).
What should I do?

If it's any help the thumbs.5.cache (at least in Windows XP) should be in:
C:\Documents and Settings\All Users\Application Data\Adobe\Catalog Folders\My PSE5 Catalog
where My PSE5 Catalog is whatever your new PSE5 Catalog is called. It's a hidden
sample folder so you need to enable seeing hidden files and folders to see it. Not sure about the tn.4.cache as a recent discussion here indicated that it's from an older version of Elements (PSE3) and PSE5 shouldn't have one. Renaming wouldn't help and might give problems. If you can't find the thumbs.5.cache it sounds like PSE5 is having trouble building it for some reason and I think I'd be contacting Adobe Tech Support.

Similar Messages

Unlocked, Registered and Working (Adobe Photoshop Album Starter Edition v3.0)

Following several threads in this user-to-user forum, I lodged a bug report with Adobe and to my amazement, was promptly helped out of the sticky situation of not being able to connect to the internet/register Adobe Photoshop Album Starter Edition v3.0. After providing all my details and Windows version etc, Adobe came back with an unlock code matched to my email address and ... razzamatazz...problem cured. Moral is simple: lodge a bug report providing all information then and subsequently to Adobe, and sit back.

The same thing happens to me, I've gotten the code and the "unlock now" button won't work. I've tried cut and paste and manually entering. I've tried registering again, and I've deleted the entire program and started over, still can't get the "UNLOCK NOW" to highlight for unlocking. Can't get code to "Enter", what am I doing wrong?

A need to get photos of my baby from Adobe Photoshop Album Starter Edition 3.2 but I don't have a code so I cannot access in it. Somebody can help me, please?

Two days ago I introduced photos of my baby into my PC and automatically went into the programm Adobe Photoshop Album Starter Edition 3.2. Then they were deleted of my photo camera. Then I wanted to access to the photos in the Adobe Photoshop Album Starter Edition 3.2 but I read that since the end of Juny we need a decodification code and that now it is not availabel. So I don't have this code and I need to access to the photos. Please, somebody can help me?. Thank you.

Thank you for your help, Gunjan, but I have already tried to contact adobe tech support and I cannot get a code still now. I just find fixed issues where there is not shown my problem and I cannot find the way to write my question about my need of a code for Adobe Photoshop Album Starter Edition 3.2. Could you or somebody tell me the way to get the code through adobe.
Thank you
Mona05

Tried to use adobe photoshop album starter edition 3.0 today and tell me to register

It tells me to register and i will get an email with a 'unlock' code shortly.
I open the email, it says' adobe photoshop album starter edition is no longer avaiable and that i should go to their website and find something else appropriate! I JUST WANT MY PHOTOS OFF ADOBE PHOTOSHOP ALBUM STARTER EDITION that i have already got but it wont let me in at all! i have heaps of photos of my kids as babies and all house and family stuff! WTF! please help if you have a solution. ive had this program over 2 yrs and ALL OF A SUDDEN. out of the blue i cant access it and its tellin me to buy a new version! JUST WANT MY PHOTOS!!!!!!!!!!!!! HELP

Starter Edition Answer
Friday, November 27, 2009
8:15 AM
It is a common misconception that Starter Edition 'stores', or copies, your files into it. But the program does not move or copy files at all, rather it scans your system's My Pictures directory, and generates miniature versions of your pictures (called thumbnails) so that you can browse a 'flat' list of thumbnails of your photos, overcoming the inconvenience of having to go into separate folders in Windows Explorer to have to find files.The thumbnails, as well as any tags, and Albums that you create in Starter Edition are all stored in the Photoshop Album catalog file, separate from your pictures, and your pictures remain where you originally copied them to your computer.
If you use Photoshop Album to subsequently download files from a digital camera or scanner, the default location where the program will create those files would be in the My Pictures>Digital Camera Photos folder. But if you do NOT use Photoshop Album Starter edition to download files from your camera, then you will find that folder empty.
The thumbnails in the Starter Edition catalog will exist, even if you decide to move or delete the original photos that were added to the program. This will cause files in the Photoshop Album catalog to become 'disconnected' from the original photos. To reconnect the files, you can use the File>Reconnect Missing files command to see if the program can locate the original files in a new location, and once again re-link the catalog thumbnails to the files they once referenced.
Since Photoshop Album has been discontinued, I recommend that folks find an alternative solution. One alternative that will preserve most of what you've created in Starter Edition is the Photoshop Elements 8 trial. Install that, and it will automatically convert the Photoshop Album catalog to a current format, and the program will not time out, as Starter Edition did. If you want to purchase more Editing power, you can also choose to purchase the full program, but it's not required.
If you are like many who have come to this forum wondering how you can get to your photos, now that the program has become locked or expired, don't worry; your photos have never been moved by Photoshop Album; they remain wherever you intially put them, on your hard drive. To get to them, you can navigate your file system using Windows Explorer. They are typically in your My Documents>My Pictures folder. Here is a handy How-To that you could refer to to find photos on your system, as well as some other tips for how you can use folders to keep your photos organized: http://www.microsoft.com/windowsxp/using/setup/maintain/filemgmt.mspx
Hope those tips help!
-Mark

After registering on the album starter Edition 3.0, I am getting an error message saying that windows internet explorer cannot find the website, to make sure the path or internet address is correct. when i click ok, it all goes away, adobe and all. Help

I called tech support that switched me to customer care and after over half an hour on the phone, they told me to look it up in the forums. If you have any words of wisdom, I would love to hear them now. I guess I have to get through this registering phase to obtain the unlock code. I am surprised at how faulty this step is. I expected more from Adobe.
Please help!!! Thanks. Lisa

You need to update your starter edition 3.0 to a 3.2 edition. Go to www.adobe.com, click on "Downloads" then "updates", continue to look under "Product updates" and scroll down to "Photoshop Elements". Now you need to download the Adobe Photoshop Album Starter Edition 3.2. This update will automatically remove your 3.0 edition, and your photos will be accessible in the 3.2 edition. Now you can register again. Good Luck!

Lr cannot read Catalog .psa (Photoshop Album Starter Edition 3.2)

Hello,
I use Photoshop Album Starter Edition 3.2 to manage my 12'000 photos (with tags) and I'll move to Lightroom. But I cannot import the catalog .psa into Lr2.3.
Lr can read only catalog .lrcat, .lrdb, and .aglib !
I renamed catalog .psa to catalog .aglib etc. but nothing happenend.
My idea, I will :
1. Install PSE 7,
2. read catalog .psa (is it possible?)
3. export into catalog .lrcat, .lrdb, or .aglib (is it possible?)
4.then import with Lr with all the tags
Is there someting easyer to do ?
My brain is boiling :-\
Thank you
Tennistin

PSE7 should be able to convert your catalog. I don't really know, as I haven't tried and haven't read about converting PSA Starter Edition catalogs, but I am optimistic.
The problem is that the current version of Lightroom will not read PSE7 catalogs. Probably when Lightroom 3 comes out, it will read PSE7 catalogs. So, I would search the Internet to see if the trial version of PSE6 or PSE5 is available somewhere for download. If you can find one of those versions, they will convert your PSA catalog as well. Lightroom definitely does convert PSE5 and PSE6 catalogs.

Have a Adobe Photoshop album starter edition 3.2, when I registered it, the product was no longer so i purchased and installed Photoshop Eliment 11 and thought I had converted from the starter edition, downloaded some photo's two days ago and they were 'g

Hi, I am trying to resolve a problem with being locked out of my old starter edition 3.2 which was upgraded to eliment 11

Thank you for your help, Gunjan, but I have already tried to contact adobe tech support and I cannot get a code still now. I just find fixed issues where there is not shown my problem and I cannot find the way to write my question about my need of a code for Adobe Photoshop Album Starter Edition 3.2. Could you or somebody tell me the way to get the code through adobe.
Thank you
Mona05

I have the program Adobe Photoshop Album Starter Edition 3.2 on my PC and some photos from a camera have transferred to it. It says the program has expired and cannot be renewed, how can I get my photos back?

I have the program Adobe Photoshop Album Starter Edition 3.2 on my PC and some photos from a camera have transferred to it. It says the program has expired and cannot be renewed, I am unable to click on the photos. How do I get them back?

Photoshop Album Starter Edition support withdrawal FAQ
This will tell you where your photos are.

Adobe Photoshop Album Starter Edition 3.2 with AOL desktop (AOL 10)

I have fully patched XP SP2
AOL 10 as default email client
Adobe Photoshop Album Starter Edition 3.2, registered and unlocked.
When setting pref for email client within Adobe PSE, AOL is not listed as an email option. I have reinstalled Adobe Photoshop Album Starter Edition 3.2, and unlocked, reinstalled AOL 10 (desktop) and reset it as the default email client. The default is working, as mailto: links in browsers open up AOL Desktop, and the email app listed at the top of the <START> button is AOL. How can I set it as an email client in Adobe Photoshop Album Starter Edition 3.2? Is there some registry hack? Interference with another app?

Support User to User Forums Adobe Product Forums Adobe Photoshop Photoshop Album Starter Edition
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Re 3.2 Photoshop. After I had some repair done to my computer, the photos in my album have the restricted little red square at the bottom of each photo. When I try to open the photo to fix or print a message box comes on that nothing can be done because of overide problem. In fact it closes the photoshop immediately because of this error. Is there anything I can do? - if I search the Browse button I get absolutely no connection or a march. This is most frustrating. I tried calling tech assistance, they could not help me infact hung up on me. What sort of helpfull assistance is that? Should there be any helpfull suggestions, other than uninstalling (Have done that) and reinstalling (done that) nothing seems to work. I cannot even copy those photos to a disk, the photoshop closes down immediately. Help. Donna

Down load from Adobe Photoshop Album Starter Edition 3.2

down load from Adobe Photoshop Album Starter Edition 3.2

When I open Adobe® Photoshop® Album Starter Edition
It closes right away with a message like this !
When I go to CS6 I cannot find away to import this old photos from starter edition !
I will buy whatever Adobe program allows me to reclaim these old photos !
Mike
Dear Michael,
Adobe® Photoshop® Album Starter Edition has been discontinued and we regret to inform you that the deadline to register the product has now passed. As part of our commitment to providing customers with a free photo-editing solution, we have created Photoshop.com, an exciting new online service that lets you upload, organize, edit, store (up to 2GB free), and share your photos.
Please visit Photoshop.com <http://www.adobeinfo.com/r.cgi?=m441597_47397639> to learn more or consider an upgrade to Adobe Photoshop Elements 8, the #1 selling-consumer photo-editing program. Learn more › <http://www.adobeinfo.com/r.cgi?=m441594_47397639>
We hope you’ll give Photoshop.com a test drive and look forward to providing you with the best photo-editing products and services available.

Transfer tags from Photoshop Album Starter Edition to other Photoshop products?

Here's a scenario for you, which might require some expert advise:
We have a database (on a network server) with ~6000 pictures which are extensively tagged using Photoshop Album Starter Edition 3.0 installed on a client PC. The client PC had to be swapped out, so I installed a new PC with Photoshop Album Starter Edition 3.0, and moved the tag database (....\All Users\bla bla bla) from the old to the new PC. Now, when I start Photoshop Album Starter Edition, I can see that the software has found my images and tags, but the software displays a pop-up asking for an unlock-code, and I cannot get past this popup. When registering using the form in the popup, I receive an email from Adobe saying that the product is discontinued and cannot be used anymore. I have Googled like a maniac to find unlock codes, but when entering such codes in the unlock code window, the "unlock"-button stays disabled, so I am not able to start the software to access our image- and tags database.
So I wonder:
1) Is it possible to unlock the software and continue using it?
2) Does any other version/variant of Adobe Photoshop allow import of the tags database from Photoshop Album Starter Edition?
Looking forward to your clever ideas on this one.
With kind regards
/Nils

Branching this to a separate discussion and moving the discussion to the Photoshop Album Starter Edition forum.

How do I get my videos to all work correctly in Photoshop Album Starter Edition Ver. 3.0?

I have been using version 3.0 for the last 3 years and had no problems with any of my videos playing once they were downloaded from my mobile phone or camera to version 3.0 until August 2007 but now a lot of them say 'The selected file cannot be played'. All the files that don't work are '.AVI' files and the only thing I can see they have in common is that in the file name it says -1x-1 next to the file size and length of the clip, whereas the working files have full numbers i.e. 640*480. I still have a couple of files downloaded after August 2007 that do play but not many. Is there any way I can change the settings or recover these files so they will actually play?

It seems to me that these problematic files may not be .avi files, or are corrupted; it doesn't seem likley that it's a setting in Photoshop Album Starter Edition.
Do any of those files play in Windows Media player? Another possibility could be that these files are sidecar files to your video files; are there similarly-named video files that work fine? If so, then I would suspect that these .avi files are, again, not .avi files, and could be simply text info that goes along with your .avi files, and could be ignored (removed from the catalog).
-Mark

Photoshop Album Starter Edition 3.0 Photo's Locked in and Can't Get Them Help.

I have Photoshop Album Starter Edition 3.0 and I never used it/registered it until today when I wanted to take all my photos and put them to disk and have them Printed off. I can't do this anymore as their are no codes available and I've done all I can. Please can anyone help I have over 500 photo's locked inside a bloody product I can't even acess. is their anyway of getting the photo's off the product and onto disk.
Please any help would be greatly appreciated.
Thanks
Arthur.

I had a look in the starter forum.
The answer is, if you can't get your unlock code from support, don't worry; your photos are not locked into Starter Edition.
If you use Windows Explorer, you could go into My Documents > My Pictures, and look around, perhaps in an Adobe folder for your photos.

Need help regarding Photoshop Album Starter Edition 3.0

Thanks in advance for helping me.
When I got a new camera about 4 years ago, it came with this software. I loaded it up, but never used it. I normally just create a new folder on my desktop and click and drag the shots from the computer to the desktop. I do this by just opening up my computer, find the external drive and then click and drag.
Here is the problem though. My wife decided to download photos from my daughters b-day party. When she plugged in the card reader, this photo album starter automatically opened and started to drag the photos into the program.
Although this shouldn't be a problem it is a large issue. Since I never used the product, I never registered for it either. So when I just tried to register for it, it told me the program is no longer able to be registered for. And when I hit the register later button, it shuts down the program. Therefore, it will not allow me to grab the photos and save them to a file on my desktop.
Can anyone tell me a way around this, please?
Stu

You need to ask in the Photoshop Album Starter Edition forum.
PS Album Starter forum.

Please send a code so I can open my adobe photoshop album starter edition 3.2 and transfer my photoes into an up to date program

I am having trouble trying to get a code to register my adobe photoshop album starter edition 3.2. I have made many requests and nothing happens. My photos are locked in that programm and can't be used at all. If I had a code to open I coulod transfer them to an up to date program.

Where are the photos that I imported into Adobe Photoshop Album Starter Edition?
Your photos are safe, and are present in the folder on your computer that you specified when importing them. If you used Photoshop Album Starter Edition to import your files from the camera without changing the default folder, look in this folder:
Windows® XP: C:\Documents and Settings\[User Name]\My Documents\My Pictures\Adobe\Digital Camera Photos
Windows Vista®/7: C:\Users\[User Name]\Pictures\Adobe\Digital Camera Photos
If you changed the folder, here are the search instructions:
Photoshop Album Starter Edition support withdrawal FAQ

Cannot register my Photoshop Album Starter Edition!

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