Cannot register product key for my Satellite L350-262

I have only had the laptop for 3 weeks it is on window 7 Satellite L350-262 model
I have tried to register my product key and it keeps saying invalid what can i do ? plz
It also keeps saying that some files on my c drive are corrupted i have tried backing it up to see if it gets rid of them but nothing happens

Dear Paula
Who knows what is wrong there.
I recommend you to do follow:
-all important data saved on partition C move to partition D
-install operating system again following this document - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
All data saved on partition D will be still there and you will have clean preinstalled operating system without corrupted files.
Bye

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