Cannot register re-installed CS6, but registered successfully previously
Worked successfully with Adobe Master CS6, am a registered user.
Dynamic Link with Encore suddenly messsage "Error loading transcode preset Internal/Blu-ray PAL 1440x1080i H.264".
Re-installed Encore, problem exacerbated: Dynamic Link from Premiere to Encore grayed out, but would miraculously occasionally be active again.
Uninstalled CS6, restarted Windows 7, installed Master CS6 again. had to supply code and register again, software could not connect to internet.
Tried all the trics published on internet, to no avail, no way to generate request code for off-line registration.
Uninstalled Master CS6, restarted Windows 7, applied Creative Cloud Cleaner, installed Master CS6: cannot register because internet connection not working.
Adobe Create Cloud link: same problem, no internet connection.
All other applications have access to the internet, so I am dumbfounded and desperate after trying full time for 3 days to resolve this.
Please help
contact adobe support (http://www.adobe.com/support/chat/ivrchat.html) after going through, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and http://helpx.adobe.com/x-productkb/multi/troubleshoot-cant-connect-online-service.html
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Had CS4 on Power PC Mac (Non Intel) along with prior Photoshop versions. Now I have new iMac and trying to install CS6 but it won't accept my original serial number (Starts with PSW401, etc.).
I know what you are saying. I had purchased the CS5.5 upgrade, and a week later got the CS6 upgrade. I did this back in 2012. I had a old Mac Power PC which does not allow you to install CS5.5 or CS6 because it was not an intel processor. So even though I had the upgrades I never installed them. I waited until my old MAC died which it did this past weekend. And now that I have a new iMac I tried to install the new software. All of my past upgrades referenced my original Photoshop that was still resident on my old Mac. But since the install no longer has that reference because of the new computer, it will not accept any of my past serial numbers that it needs for the install.
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I installed Cloud on my desktop W8 pc but the window of Cloud is completly empty and white. I retrayed to install cloud but without success. What I can do? I'm a Cloud client from 2013.
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Just installed CS6 but can't associate file type JPG with Photoshop.
I've just now installed Photoshop CS6 and Lightroom 4. File types PSD and TIFF work fine, but I'm completely unable to associate JPG, JPEG or any other variant with the Photoshop program such that I can double-click on the photo file and open Photoshop and the photo. I can associate JPG with either Bridge or Lightroom, or several other programs, but when I browse to Photoshop and select Photoshop.exe nothing happens, not even an error message. Does anyone have a clue what's going on here?
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Thanks,
Bill SexauerI know there is a problem with the file associations and that I need to fix them. What I don't know is how to do it. I successfully fixed the associations for file types PSD and TIFF, but I'm completely unable to do the same for type JPG. I did use Open With and that's where it just refused to allow me to change to Photoshop. It would allow me to change from the default Windows Photo Viewer to Bridge or to Lightroom, but not to Photoshop.
The problem was probably caused by my having installed CS6 prior to uninstalling CS4. Should I just reinstall CS6 right over the top of the existing CS6? -
Attempting retail install CS6, but failed installation occurs every attempt on Win7x64
First off, appologies for this post, I'm a bit flustered.
New Win7x64 computer and an attempt to install retail CS6 have failed. I now get the following error message upon each install attempt: "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem". I did, and with some internet issues I finally sent in a report. I tried the Cleaner tool several times, no help. I attempted to remove a registry entry as described in a "bootstrapper error" fix, but that particular "InProgress Key" does not exist.
I even attempted to download and install a trial of CS6, but upon attempting to install I yet again recieved the same error message.
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As with anyone else with an issue, I just want to intstall CS6 and be on my way. I also own retail LR3 and Nik Silver Efex Pro 2 (plug-in), but I will not attempt to install those UNTILL I can resolve the CS6 install issue. I need all 3 of these programs, now.
Once again, thank you for any assistance that can be provided.
JasonI solved my issue with a work around that I can live with, but I still have questions about why my CS6 disk would not install originally.
Okay, I decided to create a new Admin User account and shut down AV. In the new Amin user account I loaded the CS6 disk, I was returned with a":you must restart" error. I did. Re-loaded CS6, I got the installer, I got the ueula, I got the product key page, I finally got into the authorized product screen, then when trying to log in my log in stalled for 15 minutes. Just a gray screen with no other options but to shut the install down with Task Manager. I did, and waited for the program to end on it's own, and NOT selecting the End Now option. I started the process again, got the the sign in and I stalled again. The third time finally got me conected, and I was then able to instal CS6x64 on my New Admin User account.
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So I am pleased I got the install working and I can fully use the program as intended, I still have questions about the issues that would not allow me to install normally.
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Install Error Not resolved, but worked around.
Jason C -
Install CS6 but not found only bridge & extendscript cs6
Installation of CS6 BUT photoshop not found only Bridge cs6 and extendscript cs6. How to get photoshop installed??
We need the install logs and more details like OS info etc.
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html -
Error code 6 on installing CS6, but all apps run. What do I have to worry about?
After re-installing CS6 on MacBookPro I get error code 6 and message that PS6, DW and two others could not be installed. Nevertheless they both run as far as I can see normally. What do I have to worry about/
if they're installed and working, enjoy.
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Just installed CS6, but still have some need for CS4
I just installed CS6. I have a plug in (Lucis filters that don't want to load into CS6, and may not be compatible), so I still want to use my CS4.
If I open images from Bridge CS4, how can I get them to open in Photoshop CS4 instead of CS6?If you want an ongoing choice (and you're using Windows) you could put shortcuts to each of the two versions of Photoshop.exe on your desktop and drag images to whichever one you want to use.
Keep in mind you can only have one of them running at a time. If Photoshop CS6 is already open and you drag a file to Photoshop CS4's shortcut, it will still open in Photoshop CS6.
-Noel -
Hi, Itunes won't sync my photos to ipad from elements 11. itunes doesn't show drop down list of albums and says Ipad "......cannot be synced, required folder cannot be found" i have tried re installing both programs but no luck. pls help!!!
I managed to finally fix the problem in a relatively painless way. It turned out that the problem wasn't on my phone, the problem was with iTunes. I completely uninstalled iTunes from my PC and then reinstalled it and everything was fine.
In order to completely uninstall iTunes, I did two things:
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Second attempt:
I then tried to download in IE 10, but can't get to the download page in this browser. It tells me to download Macromedia when it's installed, or switch to another browser like Netscape or AOL (!!!).
Third attempt:
I downloaded the alternate download (normal browser download) in Chrome, but the launcher fails saying files are damaged (or something to that effect). Similar errors trying to unzip the package.
Forth attempt:
I downloaded FireFox and started the file in Akamai. It ended up behaving the same way as the first try; progress bars hang while the percentage progress resets from the beginning.
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I am trying to install cs6 but it says some files might be missing i downloaded for 5 hours
hello I have cs6 design & web premium I am trying to install in my new computer but for some reason it was not reading the disk. I did the whole downloading for 5 hours from adobe.com now that I click set up it says it cannot because some files might be missing.. how do I know what is missing or what to do?
Natalychinchilla,
It seems like that you have downloaded two different files (For two different language) on your machine. If you have used the below mentioned download link for downloading your product, please make sure that you are using the installer for the same language. Please check the below screen shot for the explanation.
Download CS6 products
Once you have downloaded both the files, please click on DesignWebPremium_CS6_LS16.exe to perform the extraction followed by installation.
Cheers,
Kartikay Sharma -
Trying to install CS6 but when I click to install it says Adobe Installer is already running.
HI,
I'm trying to install Adobe CS6 Master Collection but when I click to install it says Adobe Installer is already running when in fact it is not. I double checked my Force Quit window and my Activity monitor it is not running. What do I do?
Here is a screen shot to show you the error message.I'm not really a Mac expert, we might need some Mac experts to chime in here.
It probably is a background process and not an application. If anything, I think you'll find it in the Activity Monitor.
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1. Reboot and retry install ( you've probably done this already)
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Just downloaded and installed CS6 but Acrobat didn't come through
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Welcome to the Community!
As Acrobat came with the suite so you will have to install the complete suite, before that I suspect you might have a previous version of Acrobat installed, if yes please uninstall it and then start installing the suite.
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Ankit -
I am trying to re-install CS6 but it says my serial number is incorrect.
I am using the same number that is on my box as well as my adobe id.
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The provided serial key is a valid serial for Design and Web Premium CS6 Upgrade.
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Regards,
Rave -
Mails transfer'd from fresh OS install'tn, but no success
Dear all,
After transfering data from a desktop (os10.3.9) to a iBookG4 by fresh OS (os10.4) installation, now importing the emails to 'Mail' software, it comes to the 2579th mail out of the total abt 28,000's & just hold there & can't get through for hours. By cancelling the process, it popup saying it is quited unexpectedly. The same repeated several tries.
What should I do now?
Thanks for anyone can help.
S.H. Chan, Hongkong
The popup 'report' is like this:
+++++++++++++++++++++++++++++++++++++++++
Date/Time: 2006-12-09 12:14:15.435 +0800
OS Version: 10.4 (Build 8A428)
Report Version: 3
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [58]
Version: 2.0 (727)
Build Version: 1
Project Name: MailViewer
Source Version: 7270000
PID: 190
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000015
Thread 0 Crashed:
0 libobjc.A.dylib 0x909ac100 objc_msgSend + 32
1 com.apple.mail 0x0012a3e4 0x1000 + 1217508
2 com.apple.mail 0x0011e0a4 0x1000 + 1167524
3 com.apple.mail 0x0011e4d4 0x1000 + 1168596
4 com.apple.mail 0x000e680c 0x1000 + 940044
5 com.apple.Foundation 0x92886d18 __NSFireDelayedPerform + 304
6 com.apple.CoreFoundation 0x9075df90 __CFRunLoopDoTimer + 184
7 com.apple.CoreFoundation 0x9074a908 __CFRunLoopRun + 1680
8 com.apple.CoreFoundation 0x90749ebc CFRunLoopRunSpecific + 268
9 com.apple.HIToolbox 0x93121fc0 RunCurrentEventLoopInMode + 264
10 com.apple.HIToolbox 0x93121654 ReceiveNextEventCommon + 380
11 com.apple.HIToolbox 0x931214c0 BlockUntilNextEventMatchingListInMode + 96
12 com.apple.AppKit 0x935fc384 _DPSNextEvent + 384
13 com.apple.AppKit 0x935fc048 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
14 com.apple.AppKit 0x935f85ac -[NSApplication run] + 472
15 com.apple.AppKit 0x936e8e04 NSApplicationMain + 452
16 com.apple.mail 0x0000328c 0x1000 + 8844
17 com.apple.mail 0x000a5bac 0x1000 + 674732
Thread 1:
0 libSystem.B.dylib 0x9004ca18 syscallthreadswitch + 8
1 com.apple.Foundation 0x928946b0 +[NSThread sleepUntilDate:] + 152
2 com.apple.AppKit 0x93699048 -[NSUIHeartBeat _heartBeatThread:] + 1100
3 com.apple.Foundation 0x9287c2b4 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002c3b4 pthreadbody + 96
Thread 0 crashed with PPC Thread State:
srr0: 0x909ac100 srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x44028488 xer: 0x20000004 lr: 0x0012a3e4 ctr: 0x909ac0e0
r0: 0x0012a3d4 r1: 0xbfffe540 r2: 0x00000015 r3: 0x004e0060
r4: 0x909f509c r5: 0x00000000 r6: 0x00000000 r7: 0x00000000
r8: 0x0011e4c0 r9: 0xc1488480 r10: 0x00000000 r11: 0x6f61509c
r12: 0xa072d57c r13: 0x00000000 r14: 0x00000001 r15: 0x00000001
r16: 0x00000000 r17: 0x00000000 r18: 0x00004403 r19: 0x00000000
r20: 0x1018964e r21: 0xb8094a32 r22: 0x00190000 r23: 0x0047c260
r24: 0x00190000 r25: 0x001b0000 r26: 0x00426e40 r27: 0x001b0000
r28: 0x001aad38 r29: 0x001aaf20 r30: 0x001b0000 r31: 0x00190000
Binary Images Description:
0x1000 - 0x196fff com.apple.mail 2.0 (727) /Applications/Mail.app/Contents/MacOS/Mail
0x4938000 - 0x494bfff com.apple.Mail.Syncer 1.0 (728) /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x49a1000 - 0x49a3fff com.apple.textencoding.japanese 2.0 /System/Library/TextEncodings/Japanese Encodings.bundle/Contents/MacOS/Japanese Encodings
0x8fe00000 - 0x8fe50fff dyld 43 /usr/lib/dyld
0x90000000 - 0x901a6fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901fe000 - 0x90202fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x90204000 - 0x90257fff com.apple.CoreText 1.0.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90284000 - 0x90335fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90364000 - 0x9069cfff com.apple.CoreGraphics 1.256.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x90727000 - 0x90800fff com.apple.CoreFoundation 6.4 (368) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90849000 - 0x90849fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9084b000 - 0x9094dfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x909a7000 - 0x90a2bfff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90a55000 - 0x90ac9fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90ae3000 - 0x90af5fff libauto.dylib /usr/lib/libauto.dylib
0x90afc000 - 0x90dc1fff com.apple.CoreServices.CarbonCore 10.4 (611.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90e24000 - 0x90ea4fff com.apple.CoreServices.OSServices 4.0 (4.0.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90eee000 - 0x90f2efff com.apple.CFNetwork 4.0 (80) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90f43000 - 0x90f5bfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x90f6b000 - 0x90fe9fff com.apple.SearchKit 1.0.3 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9102e000 - 0x91055fff com.apple.Metadata 0.1 (121) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91066000 - 0x91073fff libz.1.dylib /usr/lib/libz.1.dylib
0x91076000 - 0x91238fff com.apple.security 4.0 (221) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9133a000 - 0x91343fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9134a000 - 0x91371fff com.apple.SystemConfiguration 1.8.0 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91384000 - 0x9138cfff libbsm.dylib /usr/lib/libbsm.dylib
0x91390000 - 0x9140efff com.apple.audio.CoreAudio 3.0.0 (3.0) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9144c000 - 0x9144cfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9144e000 - 0x91486fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x914a1000 - 0x9156cfff com.apple.ColorSync 4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x915c1000 - 0x91654fff com.apple.print.framework.PrintCore 4.0 (172) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9169a000 - 0x91757fff com.apple.QD 3.8.5 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91795000 - 0x917f3fff com.apple.HIServices 1.5.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91821000 - 0x91844fff com.apple.LangAnalysis 1.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91858000 - 0x9187dfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91890000 - 0x918d0fff com.apple.LaunchServices 10.4 (118) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x918eb000 - 0x918fffff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9190d000 - 0x91943fff com.apple.ImageIO.framework 1.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91957000 - 0x91a19fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a65000 - 0x91a7afff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a7f000 - 0x91a9bfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91aa0000 - 0x91b0ffff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91b26000 - 0x91b2afff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91b2c000 - 0x91b44fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b47000 - 0x91b8afff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91b91000 - 0x91baafff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91baf000 - 0x91bb2fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91bb4000 - 0x91bb4fff com.apple.Accelerate 1.1 (Accelerate 1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91bb6000 - 0x91ca0fff com.apple.vImage 2.0 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91ca8000 - 0x91cc7fff com.apple.Accelerate.vecLib 3.1 (vecLib 3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91d33000 - 0x91d53fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x91d59000 - 0x91dbefff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91dc8000 - 0x91e5afff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91e74000 - 0x92404fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9244c000 - 0x9275cfff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92789000 - 0x92814fff com.apple.DesktopServices 1.3 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92856000 - 0x92a7ffff com.apple.Foundation 6.4 (567) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b9d000 - 0x92c7bfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92c9b000 - 0x92d89fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92d9b000 - 0x92db9fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92dc4000 - 0x92e1efff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92e3c000 - 0x92e3cfff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92e3e000 - 0x92e52fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92e6a000 - 0x92e7afff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92e86000 - 0x92e9bfff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92ead000 - 0x92f34fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92f48000 - 0x92f53fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92f5d000 - 0x92f8afff com.apple.openscripting 1.2.2 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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0x92fc0000 - 0x93026fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x93057000 - 0x930a9fff com.apple.NavigationServices 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x930d5000 - 0x930f2fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x93104000 - 0x93111fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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0x93574000 - 0x93580fff com.apple.opengl 1.4.0 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93585000 - 0x935a7fff com.apple.DirectoryService.Framework 1.8 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x935f2000 - 0x935f2fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x935f4000 - 0x93c25fff com.apple.AppKit 6.4 (824) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93fb1000 - 0x9401bfff com.apple.CoreData 1.0 (46) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94053000 - 0x9411dfff com.apple.audio.toolbox.AudioToolbox 1.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94171000 - 0x94171fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94173000 - 0x942d2fff com.apple.QuartzCore 1.4 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9431a000 - 0x94357fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9435f000 - 0x943aafff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x943e9000 - 0x9442cfff com.apple.bom 8.0 (85) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x944b3000 - 0x944cffff com.apple.securityfoundation 2.0 (262) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x944e3000 - 0x94526fff com.apple.securityinterface 2.0 (256) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9454a000 - 0x94559fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94561000 - 0x9456dfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x945b2000 - 0x945c6fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94901000 - 0x94920fff com.apple.vecLib 3.1 (vecLib 3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x94a8d000 - 0x94bbafff com.apple.AddressBook.framework 4.0 (461) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94c4b000 - 0x94c5afff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94c62000 - 0x94c89fff com.apple.LDAPFramework 1.4 (68) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94c8f000 - 0x94c9ffff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94ca3000 - 0x94cd1fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94ce1000 - 0x94cfefff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9540c000 - 0x95495fff com.apple.WebKit 412 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x954ee000 - 0x955d0fff com.apple.JavaScriptCore 412 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95624000 - 0x95910fff com.apple.WebCore 413 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95a8f000 - 0x95ab8fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95ac0000 - 0x95b37fff com.apple.syncservices 2.0 (170) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95cc3000 - 0x95cf4fff com.apple.PDFKit 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x97287000 - 0x972acfff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
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0x97d81000 - 0x97e19fff com.apple.QuartzComposer 1.1 (30) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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0x9843c000 - 0x98457fff com.apple.DotMacSyncManager 1.0.0 (40) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x9857a000 - 0x985bafff com.apple.PAPICommon 1 (103) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x99817000 - 0x99820fff com.apple.IMFramework 3.0 (355) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9982a000 - 0x9997dfff com.apple.MessageFramework 2.0 (728) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerBook6,5, BootROM 4.8.7f1, 1 processors, PowerPC G4 (1.2), 1.2 GHz, 768 MB
Graphics: ATI Mobility Radeon 9200, ATY,RV280M9+, AGP, 32 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J7, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 3.5f1 (3.50.37.p6)
Modem: Jump, , V.92, Version 1.0,
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITACD-RW CW-8123,
Parallel ATA Device: TOSHIBA MK3025GAS, 27.94 GB
++++++++++++++++++++++++++Ah! I misunderstood your first post, sorry. I thought you were trying to manually import those mailboxes.
OK. As I told you in my first post, the conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
Help! "You need to take this account online in order to download it."
More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problem. A similar procedure should allow you to fix other mailboxes that might also be affected:
1. Quit Mail if it’s running.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn’t need to have an .mbox extension.
4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
6. Move any strangely-named Messages-T0x... folders to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn’t work as expected. If you’ve been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
8. Open Mail.
9. The account’s Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that’s not the case, select the mailbox in Mail and do Mailbox > Rebuild.
10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that’s on the Desktop.
As a result of doing the above, some messages may be duplicated now. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful for that.
Do with the imported mail whatever you wish. You may move the messages anywhere you wish and get rid of the imported mailboxes afterwards.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
You may want to take a look at the following article (also referenced in the thread I mentioned at the beginning of this post) to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON’T do now what the article suggests, though, as that would make things worse in the current situation:
Overstuffed mailbox is unexpectedly empty
Ask for any clarifications or if you need further assistance.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.
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