Cannot reinstall Adobe Premiere Pro CC trial after accidental uninstallment

I cannot reinstall from Creative Cloud and I am looking to edit a video. I uninstalled because the program would close from startup via a crash and I could not use the software. Thank you for any responses!

http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

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Can i use Adobe Premiere Pro CS5 (trial) with DVD Architect Studio 5.0?

Hi,
Going to download the trial version of Premiere Pro CS5 and After effects. I found out that their is no trial of the Adobe Encore so if i made a video could i use DVD Architect Studio 5.0 to do what Encore would of done if their was a trial version. Please say if there is anything out there that is better than DVD Architect Studio 5.0.
Thanks

finally I got it to work!
So if anyone has troubles with importing .m4v files into DVD Architect,
export settings in premiere should be changed from "Main profile" instead
of "High".
it seems that it imports only the audio to timeline and no video coming with. Now, when i try to set video track by the m4v file, popup message says that the selected file is not of the required type.
anyone knows what export settings should I use?
so change .m4v to mp4 and import. it works now.
Message was edited by: joe.fannta

How can you fix error DF024 when installing the Adobe Premiere Pro CC trial off of the cloud?

I recently tried to install the trial version of Adobe Premiere Pro CC off of the Creative Cloud. I was able to fix most of the errors that popped up, all except for this one:
"ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)"

Hi,
1. Please go thorough the following Microsoft article:
http://social.technet.microsoft.com/wiki/contents/articles/enable-disa ble-the-local-hidden-built-in-administrator-account-in-windows-7.aspx
2. During installation "charlemagnestd-Bold.otf" font in C:\Windows\Fonts\ is not preserved due to some permission issues on this folder. You can do any of the following:
A. Move "charlemagnestd-Bold.otf" font in C:\Windows\Fonts\ to another location like Desktop and try again
B. Give permission to Everyone on this (C:\Windows\Fonts\) folder and try again
Hope that will resolve the issue.
Regards,
Vinay

How to properly configure a graphics card for Adobe Premiere Pro, SpeedGrade, and After Effects?

Alright, so I have the following system configuration:
2 NVIDIA Geforce GTX 970s
5960X CPU
MSI X99 Gaming 7 Motherboard
32 GB DDR4 RAM
256 GB and 1TB Samsung 850 Pro SSDs
Basically, although I have the whole system built together, I'm unsure how to check and know whether or not Adobe Premiere Pro is actually using the graphics card or not. I know that it has to be using some of it, otherwise it wouldn't launch properly (as I discovered from a recent experience.) However, I don't know if there are, perhaps, certain settings within the NVIDIA control panel that should be configured so that Premiere Pro can use the card to its full potential. Here is an example of what I'm talking about:
In other words, these are (I'm pretty sure) all of the default settings that the control panel applies to Premiere Pro. However, I'm not sure if there are any settings in here that I need to change or not. So what I'm looking for in a response to this question:
What settings, if any, should I change for Premiere Pro (as well as other adobe applications that can utilize all the strength of the GTX 970)?
How can I check the GPU activity to know that it's being used during a render? (For example, I can check the CPU utilization with the Task Manager while I render to see that it's being utilized to 100%).
If, perhaps, something else goes wrong and even with the right settings, let's say the card still isn't being fully utilized, what other settings might I have to change to make sure that the GTX 970 is being fully used by Adobe Premiere Pro/After Effects/SpeedGrade CC 2014?

If you want a benchmark to measure the performance of Premiere Pro's utilization of your: disk system, GPU and CPU use our Premiere Pro BenchMark (PPBM)
When you finish running the test and then run the script, you will get this report
This happens to be the result of my laptop (with SSD drives and a GTX 765M GPU)
The disk performance is self explanatory.
Number 2 is a seven layer very complex timeline with heavy CPU and GPU assistance, without GPU hardware acceleration (CPU only) it would take greater than 1350 seconds.
Three above is a measure of a exaggerated timeline using many, many GPU MPE accelerated effects and features that will use a GPU at 99% load (54 seconds above) and a CPU only export of the same timeline (802 seconds).
If you want to compare your results to others you have to register on the PPBM7 site to see the results.
EDIT! I corrected the number in 2 above originally I said 900 seconds but really it was greater than 1350 seconds

I can't activate Premiere Pro CC trial after successful installation on my macbookpro

When I try to launch Premiere Pro CC trial, I just get a screen saying that I'm not conected to the internet or that my clock is set incorrectly which might cause a connection error. My clock is set to automatic for timezone and internet connection is working fine.
I've retried many times without any luck. Anyone know the answer to this problem?
Thanks
Tim

Hi Tim,
Welcome to Adobe Forums.
Please refer to the below article and follow the steps carefully.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Thanks

Avid Unity with Adobe Premiere Pro CC and After Effects

Has anyone used Avid Unity for media with Adobe Premiere Pro CC? I'd like to hear some feedback as we are working on doing that right now, and I'd like to know what the hurdles or pitfalls might be.

Open System Preferences > Mouse and/or Trackpad.
Adjust the speed.
If that fails, try running the combo updater.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746

Cannot Reinstall Adobe Premiere Elements 11

My computer guy uninstalled Adobe Premiere Elements 11 and told us that we would be able to reinstall it fine. Of course, Adobe will not accept my already used serial number. So, now I cannot reinstall and edit my videos. Please help!
Overview:
Adobe was uninstalled along with teh rest of my computer. (It was wiped to fix a problem.)
Adobe won't accept my serial number
Cannot Reinstall
Thank You,
Parker

Hi ParkerBurns,
Could you please let us know the error you are getting while installing Premiere Elements 11.
Regards,
Abhijit

Cannot update Adobe Premiere Pro CC 2014

I am desperately trying to update Premiere Pro CC 2014 to version 8.0.2 but cannot do so through my desktop application. Any thoughts on what might be happening? Adobe is telling me that the software program is up to date even though it is version 8.0

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
-and added step https://forums.adobe.com/thread/1529654

Adobe Premiere Pro CS4 trial?

is there a trial available for premiere pro CS4? i can't use CS6 and 5 because i only have a 32-bit computer

Or... yes.
Download Adobe CS4 and CS3 Free Trials

Cannot find "Adobe Premiere Elements 11" trial Download

In the Video section of the download assist, I find only: "Production Premium" and Premier elements pro.

Kew1234 Premiere Elements is not included with the Creative Cloud. For more details regarding the software titles available within the Creative Cloud please see https://www.adobe.com/products/creativecloud.html?promoid=KCHGQ.
You can also find details on how to download and install your Adobe Creative Cloud applications at http://forums.adobe.com/message/4396277#4396277?tstart=0.

How can I download the trial version of Adobe Premiere Pro CS4

Can anybody tell me how can I download Adobe premiere Pro CS4 trial version for windows 7 English.

This is a forum. None of the users here -at least not to my knowledge - are Adobe professional
Ninety-nine point nine percent correct. We are blessed with a few Adobe employees here, unlike some fora, but those folk are probably at NAB right now. Also, they are in other departments, so would have to walk "down the hall," or make a call, just as we would.
When it gets to issues on licensing, installation, etc., we're pretty much at a loss. Most of us have never encountered such issues, and only know what we have read in others' threads, when they have bothered to report back. Even then, that is third-hand info.
Last time that I had an Adobe installation issue was AI 3, IIRC. My upgrade version did not have the old database of S/N's. Mine was 00-000-003, and things had changed drastically. One call to Adobe, and a total time of about 5 mins. (including hold time), and I was given a number to plug in, and then everything installed perfectly. That was in about 1989, so is not quite contemporary. Still, that is the last and only first-person account that I can offer. Most here have zero personal experiences, as they came to the party later, and have just not had any such issues.
We'd love to help, but just do not have the experience.
Good luck,
Hunt

Export multichannel mp4/h.264 with Adobe Premiere Pro CC

Dear community,
we currently test the Adobe Premiere Pro CC trial (German) on a Windows 7 Professional PC.
However, we are not succentful in exporting a multichannel mp4/H.264 clip.
We haven't found an answer on our issue so far, so I hope that this question was not answered several times before in this forum.
If we chosse the H.264 exporter, we cannot select a multichannel audio export (only mono, stereo, 5.1).
In contrary, if we select the Quicktime exporter, we are able to export our sequence with a 4 channel audio master with 4 mono tracks, but we can only export it with a DVCPro Codec in a mov container.
If we try to select a HD H.264 preset we get an error alert stating that the preset contains a not compatible video codec.
What are we doing wrong?
Thanks for every suggestion.
Thanks in advance
André

Thanks for your thoughts, Richard.
Your are right, we currentky use the Adobe Premiere Creative Cloud version.
We managed it to solve at least the error message. It was caused because Quicktime was not installed together with the Adobe Premiere Pro / AME setup on our computer.
After we installed Quicktime 7 manually, we can select a Quicktime/H.264 preset without any problems within the exporter settings.
However, the Quicktime/H.264 export dialog seems to only allow a mono or stereo audio export. No multichannel-audio export.
This possibility is only displayed in Richards case, if we select the Quicktime exporter and an Uncompressed Video or DV preset.
Our question to the Adobe developer guys is the reason behind this limition? Other video authoring prograns can export a mp4 with H.264 Codec with multichannel AAC without any problems.
How can we do this with Adobe Premiere Pro (not necessarily via Quicktime)?
André

Adobe Premiere Pro CS4 crashes on load with project

When I try to load my CS4 projects the application crashes with the error:
"Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."
I have my hard drive partitioned: C drive for my OS; D drive for my data; and I also have an external hard drive which is H. I installed Adobe Premiere on my D drive and saved all the my project files and data on my external drive H. A couple weeks ago I got a virus and I wiped out my C drive. So, I reinstalled Windows XP. After reinstalling XP and getting my machine back up and running I removed Premiere Pro CS4 from my D drive and installed it on my C:drive. I connected my external drive to my computer and Windows assigned the drive letter F to my external. I launched my project file and it said it could not find my data and it crashed with the above message. I opened my project file in a text editor and I saw that file path was H:\... for all my data so I reassigned the drive back to H hoping that was the reason for the crash. Much to my chagrin it was not as I try opening the project file now and it finds all the files but it still crashes. I'm all out of ideas at this point. Is there a log file that I can look at to try to troubleshoot this any further? Has anyone seen this happen before? Should I reinstall Adobe Premiere Pro? I am under a time crunch here as I need to open this project and make some edits.
Any help is greatly appreciated!
Thanks.
-Jeff

Jeff,
The Page File is MS Windows' "virtual memory." It gets activity, when physical RAM is not available. Especially with video editing, this happens a lot. It can be set via Control>Panel>System. Windows can either dynamically create and size the file, as is necessary, or it can be set to provide the necessary size statically - always the same, and is *usually* set to ~ 2.5x the physical RAM.
With one physical HDD, that is partitioned, you have about 4-5 operations going on at the same time, and your I/O system is basically telling the heads of your HDD to be in different places/platters at this same time. Unfortunately, this is impossible, and one gets system hangs, sluggish performance, crashes or worse.
There are several good threads on suggested HDD setups for NLE work on this forum. I'd step back a level, so you get all Premiere forums, and search for some of these articles. There are a lot of worthwhile suggestions for number, type, connection and configuration of HDD's.
Good luck,
Hunt

Adobe Premiere Pro CS6 Playback Unusable-PLAYBACK ISSUES

Hello,
I've just downloaded the Adobe Premiere Pro CS6 Trial, but whenever I put a clip in the sequence timeline, the playback stops after a second or so. I filmed my screen to show the problem (computer specs at the end of the video).Is it because the sequence settings do not match the clip's properties? I'm also new to Adobe Premiere.
Here's the video:
http://www.youtube.com/watch?v=9R6S1TYjqOw
Thanks in advance

http://helpx.adobe.com/premiere-pro/kb/playback-stops-loops-soundbooth-premiere.html

My Adobe Premiere Pro 2014 shutdown on startup.

Hello,
i just downloaded Adobe premiere pro 2014 and after i lunch it, it stays there for a second until i select an old project or create a new one and after that it shut down. I have reinstalled my AMD latest driver but its still shut down. Adobe Media Encoder works fine.
Please help me.
Windows 8 64Bit operating system
Intel i5 processor
4GB of Ram
Asus AMD R9 270X Graphic Card.
Please help me.

My issue have been fixed. i found this comment on a website.
Carefully follow the instructions in readme.txt file
delete these folders before installing
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
C:\ProgramData\regid.1986-12.com.adobe
Works like a charm...
I am on windows 8.1 professional x64
Enjoy..
It resolved my issue

Cannot reinstall Adobe Premiere Pro CC trial after accidental uninstallment

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