Cannot reinstall CS3 on Windows 7 after Acrobat update
I, like so many others, cannot reinstall CS3 on Windows 7. CS3 stopped working after I updated Acrobat (which I now wish I hadn't done), it was working fine for months previously. I got the 'needs uninstall/reinstall' error.
I am reinstalling from files saved on my computer, not DVD. I tried every solution I could find online (the cleanscript, deactivating firewall, deactivating UAC, uninstalling google desktop, registering jscript.dll) Doing a clean Windows reinstall is not an option I'm willing to try. I tried chatting with customer service, who couldn't help me and referred me to the phone technical support. I tried that and the tech guy told me CS3 is no longer supported, so he couldn't help me, unless of course I wanted to pay a $50 fee). I can get Acrobat Pro and shared components to install, but all other components fail.
Is it just me, or is it mightily suspicious that this happens to so many other people? I'm willing to bet that Adobe engineers their updates to 'fail' older versions figuring we'll eventually give up trying to fix it and eventually just upgrade. Adobe- you sold me a license with no expiration date. Why not eliminate all the subterfuge and start selling 5yr licenses?
This just happened to me tonight. Acrobat requested an update. I said YES, update now. And now my CS3 Web Premium doesn't work. I should have known.
I've tried everything. Adobe cleaners, licence tools, renaming folders (flex_something folder), resetting folder permissions (Adobe PCD), start services > flex_something, etc. Can't get anything to work.
Something like this happens about every 6 months or so. Takes me 3 days to get it running again. Man, I'm exhausted trying to keep this software running.
What gives? Any advise?
Runnning: Windows 7 64bit, Web Premium CS3
Error: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.
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Here is the log file:
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Visit http://www.adobe.com/go/loganalyzer/ for more information
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | START - Installer Session
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | RIBS version: 8.0.0.15
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | ::START TIMER:: [Total Timer]
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | CHECK: Single instance running
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | CHECK : Credentials
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Load Deployment File
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | deploymentFile option not given
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | CHECK : Another Native OS installer already running
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Create Required Folders
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Assuming install mode
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Looking up install source path
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Sync Media DB ...
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | ::START TIMER:: [Sync Media DB]
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Pre check media db sync
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | End of Pre check media db sync. Exit code: 0
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | :: END TIMER :: [Sync Media DB] took 587.224 milliseconds (0.587224 seconds) DTR = 13.6234 KBPS (0.0133041 MBPS)
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Ready to initialize session to start with ...
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | ::START TIMER:: [CreatePayloadSession]
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Updated source path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
05/27/14 11:00:49:699 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {121FBD40-4492-489E-84E3-CCDA581D2792}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12de_DELanguagePack-251013040849\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {4C2BB79C-D2A1-4487-9801-09E115A3E58D}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12AllTrial-251013040544\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {6DDA02AD-CACF-4306-9A40-828D0DD87E47}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12en_USLanguagePack-251013040830\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {79B66B73-4C79-44A0-8F80-C9F320E50A52}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ko_KRLanguagePack-251013041021\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {94459CD9-1400-4A27-9C5D-CB35318FEB27}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12fr_FRLanguagePack-251013040926\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {D3BD31A3-1DD2-486E-A43B-A707F99847E7}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12it_ITLanguagePack-251013040944\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {D59528C1-4B04-4FE4-A435-415290988850}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ja_JPLanguagePack-251013041002\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {D77CEFB5-6C6A-4F36-A825-9B733BC3266D}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12es_ESLanguagePack-251013040908\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Updating media info for: {F35B9650-68F4-49E8-A51A-79B3673D3398}
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Ignoring original data since install source is local
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12zh_CNLanguagePack-251013041039\Install.db
05/27/14 11:00:49:700 | [INFO] | | OOBE | DE | | | | 2908 | -------------------- END - Updating Media Sources - END --------------------
05/27/14 11:00:49:708 | [INFO] | | OOBE | DE | | | | 2908 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
05/27/14 11:00:49:708 | [INFO] | | OOBE | DE | | | | 2908 | ----------------- CreatePayloadSession: machine is x64 ---------------
05/27/14 11:00:50:036 | [INFO] | | OOBE | DE | | | | 2908 | ______ Verify Dependency Subscribers ______
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12de_DELanguagePack 12.1.0.0 {121FBD40-4492-489E-84E3-CCDA581D2792} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ko_KRLanguagePack 12.1.0.0 {79B66B73-4C79-44A0-8F80-C9F320E50A52} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12fr_FRLanguagePack 12.1.0.0 {94459CD9-1400-4A27-9C5D-CB35318FEB27} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12it_ITLanguagePack 12.1.0.0 {D3BD31A3-1DD2-486E-A43B-A707F99847E7} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ja_JPLanguagePack 12.1.0.0 {D59528C1-4B04-4FE4-A435-415290988850} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12es_ESLanguagePack 12.1.0.0 {D77CEFB5-6C6A-4F36-A825-9B733BC3266D} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12zh_CNLanguagePack 12.1.0.0 {F35B9650-68F4-49E8-A51A-79B3673D3398} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12zh_CNLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: 0 (0,0)
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: 0 (0,0)
05/27/14 11:00:50:049 | [INFO] | | OOBE | DE | | | | 2908 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
05/27/14 11:00:50:051 | [INFO] | | OOBE | DE | | | | 2908 | Patch Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} can be applied to product Adobe After Effects CC 12.0.0.0 {317243C1-6580-4F43-AED7-37D4438C3DD5}
05/27/14 11:00:50:051 | [INFO] | | OOBE | DE | | | | 2908 | Patch Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} can be applied to product Adobe After Effects CC_AdobeAfterEffects12en_USLanguagePack 12.0.0.0 {374F8A81-EA15-4A47-A4D9-34531D0560C6}
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Setting property "installSourcePath" to: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Setting property "mode" to: silent
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Setting property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Setting property "workflow" to: updater
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Overwrite property "extensionsOnly" to: 1
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Overwrite property "mode" to: silent
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Overwrite property "patchesOnly" to: 1
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Overwrite property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Overwrite property "workflow" to: updater
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Found payload actions:
05/27/14 11:01:18:433 | [INFO] | | OOBE | DE | | | | 2908 | Deciding what installer mode to use...
05/27/14 11:01:18:435 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 11:01:18:435 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 11:01:18:435 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 11:01:18:435 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 11:01:18:435 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 11:01:18:435 | [INFO] | | OOBE | DE | | | | 2908 | BEGIN Setting requested payload actions
05/27/14 11:01:18:436 | [INFO] | | OOBE | DE | | | | 2908 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} is: true
05/27/14 11:01:18:436 | [INFO] | | OOBE | DE | | | | 2908 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} is install
05/27/14 11:01:18:436 | [WARN] | | OOBE | DE | | | | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 11:01:18:436 | [INFO] | | OOBE | DE | | | | 2908 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} is: true
05/27/14 11:01:18:436 | [INFO] | | OOBE | DE | | | | 2908 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} is install
05/27/14 11:01:18:437 | [INFO] | | OOBE | DE | | | | 2908 | END Setting requested payload actions
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | BEGIN InstallOperationsQueue Unordered operations
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: with operation none
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: with operation none
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | END InstallOperationsQueue Unordered operations
05/27/14 11:01:18:438 | [ERROR] | | OOBE | DE | | | | 2908 | DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | Payloads passed preflight validation.
05/27/14 11:01:18:438 | [INFO] | | OOBE | DE | | | | 2908 | Call PreSession Custom Hook
05/27/14 11:01:18:446 | [INFO] | | OOBE | DE | | | | 2908 | BEGIN InstallOperationsQueue Unordered operations
05/27/14 11:01:18:446 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: with operation none
05/27/14 11:01:18:446 | [INFO] | | OOBE | DE | | | | 2908 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: with operation none
05/27/14 11:01:18:446 | [INFO] | | OOBE | DE | | | | 2908 | END InstallOperationsQueue Unordered operations
05/27/14 11:01:18:446 | [ERROR] | | OOBE | DE | | | | 2908 | DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 11:01:18:446 | [FATAL] | | OOBE | DE | | | | 2908 | DW028: Unable to open operation queue
05/27/14 11:01:20:463 | [INFO] | | OOBE | DE | | | | 2908 | Total components installed: 0
05/27/14 11:01:20:463 | [INFO] | | OOBE | DE | | | | 2908 | Total components repaired: 0
05/27/14 11:01:20:463 | [INFO] | | OOBE | DE | | | | 2908 | Total components removed: 0
05/27/14 11:01:20:463 | [INFO] | | OOBE | DE | | | | 2908 | Call PostSession Custom Hook
05/27/14 11:01:20:463 | [INFO] | | OOBE | DE | | | | 2908 | :: END TIMER :: [Total Timer] took 31381.9 milliseconds (31.3819 seconds) DTR = 107.068 KBPS (0.104559 MBPS)
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | -------------------------------------- Summary --------------------------------------
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | - 1 fatal error(s), 2 error(s)
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 |
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | FATAL: DW028: Unable to open operation queue
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 |
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | Please search the above error string(s) to find when the error occurred.
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | These errors resulted in installer Exit Code mentioned below.
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | -------------------------------------------------------------------------------------
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 |
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | Exit Code: 7 - Unable to complete Silent workflow.
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | Please see specific errors for troubleshooting. For example, ERROR: DW028 ...
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | END - Installer Session
05/27/14 11:01:21:464 | [INFO] | | OOBE | DE | | | | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | Visit http://www.adobe.com/go/loganalyzer/ for more information
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | START - Installer Session
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | RIBS version: 8.0.0.15
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | ::START TIMER:: [Total Timer]
05/27/14 15:00:24:927 | [INFO] | | OOBE | DE | | | | 6612 | CHECK: Single instance running
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | CHECK : Credentials
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Load Deployment File
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | deploymentFile option not given
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | CHECK : Another Native OS installer already running
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Create Required Folders
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Assuming install mode
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Looking up install source path
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Sync Media DB ...
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | ::START TIMER:: [Sync Media DB]
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Pre check media db sync
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | End of Pre check media db sync. Exit code: 0
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | :: END TIMER :: [Sync Media DB] took 789.717 milliseconds (0.789717 seconds) DTR = 491.315 KBPS (0.4798 MBPS)
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ready to initialize session to start with ...
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | ::START TIMER:: [CreatePayloadSession]
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updated source path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {121FBD40-4492-489E-84E3-CCDA581D2792}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12de_DELanguagePack-251013040849\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {4C2BB79C-D2A1-4487-9801-09E115A3E58D}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12AllTrial-251013040544\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {6DDA02AD-CACF-4306-9A40-828D0DD87E47}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12en_USLanguagePack-251013040830\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {79B66B73-4C79-44A0-8F80-C9F320E50A52}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ko_KRLanguagePack-251013041021\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {94459CD9-1400-4A27-9C5D-CB35318FEB27}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12fr_FRLanguagePack-251013040926\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {D3BD31A3-1DD2-486E-A43B-A707F99847E7}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12it_ITLanguagePack-251013040944\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {D59528C1-4B04-4FE4-A435-415290988850}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ja_JPLanguagePack-251013041002\Install.db
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {D77CEFB5-6C6A-4F36-A825-9B733BC3266D}
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:928 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12es_ESLanguagePack-251013040908\Install.db
05/27/14 15:00:24:929 | [INFO] | | OOBE | DE | | | | 6612 | Updating media info for: {F35B9650-68F4-49E8-A51A-79B3673D3398}
05/27/14 15:00:24:929 | [INFO] | | OOBE | DE | | | | 6612 | Ignoring original data since install source is local
05/27/14 15:00:24:929 | [INFO] | | OOBE | DE | | | | 6612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12zh_CNLanguagePack-251013041039\Install.db
05/27/14 15:00:24:929 | [INFO] | | OOBE | DE | | | | 6612 | -------------------- END - Updating Media Sources - END --------------------
05/27/14 15:00:24:936 | [INFO] | | OOBE | DE | | | | 6612 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
05/27/14 15:00:24:936 | [INFO] | | OOBE | DE | | | | 6612 | ----------------- CreatePayloadSession: machine is x64 ---------------
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | ______ Verify Dependency Subscribers ______
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12de_DELanguagePack 12.1.0.0 {121FBD40-4492-489E-84E3-CCDA581D2792} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12en_USLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ko_KRLanguagePack 12.1.0.0 {79B66B73-4C79-44A0-8F80-C9F320E50A52} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12fr_FRLanguagePack 12.1.0.0 {94459CD9-1400-4A27-9C5D-CB35318FEB27} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12it_ITLanguagePack 12.1.0.0 {D3BD31A3-1DD2-486E-A43B-A707F99847E7} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ja_JPLanguagePack 12.1.0.0 {D59528C1-4B04-4FE4-A435-415290988850} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:213 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12es_ESLanguagePack 12.1.0.0 {D77CEFB5-6C6A-4F36-A825-9B733BC3266D} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:214 | [INFO] | | OOBE | DE | | | | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12zh_CNLanguagePack 12.1.0.0 {F35B9650-68F4-49E8-A51A-79B3673D3398} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12zh_CNLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:00:25:214 | [INFO] | | OOBE | DE | | | | 6612 | EMPTY SET Operation order for all session payloads: mediaGroup (requires,satisfies)
05/27/14 15:00:25:216 | [ERROR] | | OOBE | DE | | | | 6612 | DW052: The base product is not installed, Unable to proceed with the patch operation
05/27/14 15:00:25:216 | [INFO] | | OOBE | DE | | | | 6612 | :: END TIMER :: [Total Timer] took 1106.75 milliseconds (1.10675 seconds) DTR = 365.031 KBPS (0.356476 MBPS)
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | -------------------------------------- Summary --------------------------------------
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | - 0 fatal error(s), 1 error(s)
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 |
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | ERROR: DW052: The base product is not installed, Unable to proceed with the patch operation
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 |
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | Please search the above error string(s) to find when the error occurred.
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | These errors resulted in installer Exit Code mentioned below.
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | -------------------------------------------------------------------------------------
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 |
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | Exit Code: 28 - The base product is not installed.
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | Please see specific errors for troubleshooting. For example, ERROR: DW052 ...
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | END - Installer Session
05/27/14 15:00:26:216 | [INFO] | | OOBE | DE | | | | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Visit http://www.adobe.com/go/loganalyzer/ for more information
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | START - Installer Session
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | RIBS version: 8.0.0.15
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | ::START TIMER:: [Total Timer]
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | CHECK: Single instance running
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | CHECK : Credentials
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Load Deployment File
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | deploymentFile option not given
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | CHECK : Another Native OS installer already running
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Create Required Folders
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Assuming install mode
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Looking up install source path
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Sync Media DB ...
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | ::START TIMER:: [Sync Media DB]
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Pre check media db sync
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | End of Pre check media db sync. Exit code: 0
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | :: END TIMER :: [Sync Media DB] took 313.278 milliseconds (0.313278 seconds)
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ready to initialize session to start with ...
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | ::START TIMER:: [CreatePayloadSession]
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updated source path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {121FBD40-4492-489E-84E3-CCDA581D2792}
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12de_DELanguagePack-251013040849\Install.db
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {4C2BB79C-D2A1-4487-9801-09E115A3E58D}
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12AllTrial-251013040544\Install.db
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {6DDA02AD-CACF-4306-9A40-828D0DD87E47}
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12en_USLanguagePack-251013040830\Install.db
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {79B66B73-4C79-44A0-8F80-C9F320E50A52}
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ko_KRLanguagePack-251013041021\Install.db
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {94459CD9-1400-4A27-9C5D-CB35318FEB27}
05/27/14 15:32:29:837 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12fr_FRLanguagePack-251013040926\Install.db
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {D3BD31A3-1DD2-486E-A43B-A707F99847E7}
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12it_ITLanguagePack-251013040944\Install.db
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {D59528C1-4B04-4FE4-A435-415290988850}
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ja_JPLanguagePack-251013041002\Install.db
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {D77CEFB5-6C6A-4F36-A825-9B733BC3266D}
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12es_ESLanguagePack-251013040908\Install.db
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Updating media info for: {F35B9650-68F4-49E8-A51A-79B3673D3398}
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Ignoring original data since install source is local
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12zh_CNLanguagePack-251013041039\Install.db
05/27/14 15:32:29:838 | [INFO] | | OOBE | DE | | | | 4612 | -------------------- END - Updating Media Sources - END --------------------
05/27/14 15:32:29:845 | [INFO] | | OOBE | DE | | | | 4612 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
05/27/14 15:32:29:845 | [INFO] | | OOBE | DE | | | | 4612 | ----------------- CreatePayloadSession: machine is x64 ---------------
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | ______ Verify Dependency Subscribers ______
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12de_DELanguagePack 12.1.0.0 {121FBD40-4492-489E-84E3-CCDA581D2792} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ko_KRLanguagePack 12.1.0.0 {79B66B73-4C79-44A0-8F80-C9F320E50A52} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12fr_FRLanguagePack 12.1.0.0 {94459CD9-1400-4A27-9C5D-CB35318FEB27} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12it_ITLanguagePack 12.1.0.0 {D3BD31A3-1DD2-486E-A43B-A707F99847E7} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ja_JPLanguagePack 12.1.0.0 {D59528C1-4B04-4FE4-A435-415290988850} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12es_ESLanguagePack 12.1.0.0 {D77CEFB5-6C6A-4F36-A825-9B733BC3266D} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12zh_CNLanguagePack 12.1.0.0 {F35B9650-68F4-49E8-A51A-79B3673D3398} requires a parent with following specification:
Family: DVA
ProductName: Adobe After Effects CC_AdobeAfterEffects12zh_CNLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: 0 (0,0)
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: 0 (0,0)
05/27/14 15:32:30:167 | [INFO] | | OOBE | DE | | | | 4612 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
05/27/14 15:32:30:168 | [INFO] | | OOBE | DE | | | | 4612 | Patch Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} can be applied to product Adobe After Effects CC 12.0.0.0 {317243C1-6580-4F43-AED7-37D4438C3DD5}
05/27/14 15:32:30:169 | [INFO] | | OOBE | DE | | | | 4612 | Patch Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} can be applied to product Adobe After Effects CC_AdobeAfterEffects12en_USLanguagePack 12.0.0.0 {374F8A81-EA15-4A47-A4D9-34531D0560C6}
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Setting property "installSourcePath" to: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Setting property "mode" to: silent
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Setting property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Setting property "workflow" to: updater
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Overwrite property "extensionsOnly" to: 1
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Overwrite property "mode" to: silent
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Overwrite property "patchesOnly" to: 1
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Overwrite property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Overwrite property "workflow" to: updater
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Found payload actions:
05/27/14 15:32:45:659 | [INFO] | | OOBE | DE | | | | 4612 | Deciding what installer mode to use...
05/27/14 15:32:45:662 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 15:32:45:662 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 15:32:45:662 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 15:32:45:662 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 15:32:45:662 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
05/27/14 15:32:45:662 | [INFO] | | OOBE | DE | | | | 4612 | BEGIN Setting requested payload actions
05/27/14 15:32:45:663 | [INFO] | | OOBE | DE | | | | 4612 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} is: true
05/27/14 15:32:45:663 | [INFO] | | OOBE | DE | | | | 4612 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} is install
05/27/14 15:32:45:663 | [WARN] | | OOBE | DE | | | | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
05/27/14 15:32:45:663 | [INFO] | | OOBE | DE | | | | 4612 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} is: true
05/27/14 15:32:45:663 | [INFO] | | OOBE | DE | | | | 4612 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} is install
05/27/14 15:32:45:664 | [INFO] | | OOBE | DE | | | | 4612 | END Setting requested payload actions
05/27/14 15:32:45:664 | [INFO] | | OOBE | DE | | | | 4612 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | BEGIN InstallOperationsQueue Unordered operations
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: with operation none
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: with operation none
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | END InstallOperationsQueue Unordered operations
05/27/14 15:32:45:665 | [ERROR] | | OOBE | DE | | | | 4612 | DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Payloads passed preflight validation.
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Call PreSession Custom Hook
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | BEGIN InstallOperationsQueue Unordered operations
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: with operation none
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: with operation none
05/27/14 15:32:45:665 | [INFO] | | OOBE | DE | | | | 4612 | END InstallOperationsQueue Unordered operations
05/27/14 15:32:45:665 | [ERROR] | | OOBE | DE | | | | 4612 | DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 15:32:45:665 | [FATAL] | | OOBE | DE | | | | 4612 | DW028: Unable to open operation queue
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | Total components installed: 0
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | Total components repaired: 0
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | Total components removed: 0
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | Restarting your computer is recommended:
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | In order to complete the installation, please restart the computer
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | Call PostSession Custom Hook
05/27/14 15:32:47:683 | [INFO] | | OOBE | DE | | | | 4612 | :: END TIMER :: [Total Timer] took 18189 milliseconds (18.189 seconds) DTR = 3.73853 KBPS (0.00365091 MBPS)
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | -------------------------------------- Summary --------------------------------------
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | - 1 fatal error(s), 2 error(s)
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | Win OS version: 6.1.1.0 64 bit Type: 1
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 |
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | FATAL: DW028: Unable to open operation queue
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 |
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | Please search the above error string(s) to find when the error occurred.
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | These errors resulted in installer Exit Code mentioned below.
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | -------------------------------------------------------------------------------------
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 |
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | Exit Code: 7 - Unable to complete Silent workflow.
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | Please see specific errors for troubleshooting. For example, ERROR: DW028 ...
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/27/14 15:32:48:684 | [INFO] | | OOBE | DE | | | | 4612 | END - Installer S -
"Configuration Manager cannot connect to the site" after site update from SP1 to R2
Our dev SCCM environment only has a single primary site with a remote SQL database. Initially, the dev primary site had SP1 Beta (5.00.7782.1000) installed but as everyone is aware there is no upgrade path available to SP1 or R2 from Beta; so, we uninstalled
the site and removed the database, re-installed SP1 non-Beta (5.00.7804.1000), then proceeded to update all devices with the latest client agent. Afterwards, we attempted to upgrade the site from SP1 non-Beta (5.00.7804.1000) to R2 (5.00.7958.1000).
All seemed well until we attempt to open the Configuration Manager console and we get the following error message:
Configuration Manager cannot connect to the site (Site Name)
The Configuration Manager Administrator console could not connect to the Configuration Manager site database. Verify the version of the console is compatible with the version of the site server you are connecting to and then try to connect again.
So we tried reinstalling the console directly from here...
"C:\Program Files\Microsoft Configuration Manager\tools\ConsoleSetup\AdminConsole.msi"
still the same error message persisted, so we tried installing it from here...
"C:\Program Files\Microsoft Configuration Manager\tools\ConsoleSetup\ConsoleSetup.exe"
still the same error message persisted, so then we tried installing it directly from the R2 (5.00.7958.1000) installation media, and afterwards the same error message persisted....
All along, we were checking the AdminConsole log from here:
"C:\Program Files (x86)\Microsoft Configuration Manager\AdminConsole\AdminUILog\SmsAdminUI.log"
Here are the contents:
[4, PID:4836][04/22/2014 15:21:10] :Property: 'Features'\r\nSystem.Management.ManagementException\r\nNot found \r\n at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.PropertyData.RefreshPropertyInfo()
at System.Management.PropertyDataCollection.get_Item(String propertyName)
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObjectBase.get_Item(String name)\r\nManagementException details:
[4, PID:4836][04/22/2014 15:21:10] :ReadExtraProperties: Failed to initialize extra properties
[4, PID:4836][04/22/2014 15:21:11] :Transport error; failed to connect, message: 'The Configuration Manager Administrator console could not connect to the Configuration Manager site database. Verify the version of the console is compatible with the version
of the site server you are connecting to and then try to connect again.'\r\nMicrosoft.ConfigurationManagement.ManagementProvider.SmsConnectionWithDetailException\r\nThe Configuration Manager Administrator console could not connect to the Configuration Manager
site database. Verify the version of the console is compatible with the version of the site server you are connecting to and then try to connect again.\r\n at Microsoft.ConfigurationManagement.AdminConsole.SmsSiteConnectionNode.ValidateConnectionParameters(ConnectionManagerBase
connection)
at Microsoft.ConfigurationManagement.AdminConsole.SmsSiteConnectionNode.GetConnectionManagerInstance(String connectionManagerInstance)\r\nNo details are available for this error.\r\n
Once again, we validated we could connect to the SQL database from this box, and that the console was at the same version as the site. Any help or guidance with getting our access to the console restored after the SP1 to R2 upgrade would be greatly
appreciated.From the Primary Site Server, I tried uninstalling the Admin Console and re-installing using:
consolesetup.exe /q TargetDir="%ProgramFiles%\Microsoft Configuration Manager" EnableSQM=0 DefaultSiteServerName=<SiteServerName>
Of course replacing <SiteServerName> with the FQDN of my Primary Site Server. Console installed successfully however the same error message persists.
Also tried installing the console on a clean Windows Server 2008 R2 installation. I tried it from the R2 (5.00.7958.1000) installation media, from the "C:\Program Files\Microsoft Configuration Manager\tools\ConsoleSetup\" both without any luck, the
same error message persists. I verified I could ping the FQDN of the site server also, and that the firewall between the two permits communication over the ports listed here: http://technet.microsoft.com/en-us/library/hh427328.aspx
Any help would be greatly appreciated. -
Cannot open new finder window after upgrading to Maverick 10.9.2
Hello friends,
I am experiencing a very strange issue.
I cannot access the contents of my files via the finder. I can access my files via open or save as from separate applications.
I have tried the following:
Finder ---> New Finder Window (finder flashes or switches to an existing open application)
Double-clicking on existing folders (finder flashes or switches to an existing open application)
Double-clicking on the icon of my Macintosh HD (finder flashes or switches to an existing open application)
From Dock, click on downloaded document and choose "Open in Finder" (finder flashes or switches to an existing open application)
From iPhoto, select a photo, and select "Reveal in Finder" (nothing happens)
Restart machine has not fixed the issue
After several tries, I get an error displaying that there was an issue with the finder.
I am running Maverick 10.9.2Unfortunately, Finder is a part of OS level files. So, we have a couple of options.
First off, let's see if there's a software conflict somewhere. Boot into safe mode (boot the comptuer with the shift key held down) and try there. If it works in safe mode, odds are we either have a 3rd party KEXT or application blocking its launch. Check your login items (Apple -> System Preferences -> users & groups -> select your user -> login items), and disable them.
Also check your startup items (you'll have to do this in safe mode as it requires Finder).
/library/startupitems
If Safe Mode/removing startup/login items doesn't work:
First, boot in to the recovery partition (boot the computer with command + r held down). Launch disk utility, and repair both disk permissions and the disk. Reboot and try again.
If that fails, boot into recovery again, and reinstall. -
HT1349 cannot reinstall itunes on windows XP (-42404)
after updating my computer I have no longer got itunes and my music, I get a message to reinstall itunes (-42404), itunes is still on my iphone but I can't syc as cannot find Itunes on computer
A good starting point is this article on trouble installing iTunes here:
http://support.apple.com/kb/HT1926
Presumably you are downloading iTunes from here:
http://www.apple.com/itunes/download/
If you are running the installer from your browser, try saving it to your desktop and running it from there. -
IPod not recognized by windows after iTunes update
After my iTunes 6.0 update, my computer (running on Windows XP) suddenly won't recognize my iPod. It says "Does not recognize USB device," and "no driver found". When I connect my iPod to my laptop (which still has iTunes 4.0 installed) it is recognized fine. What should I do? There are some songs on my PC that I do not have on my iPod, and I don't want to lose them by completely uninstalling iTunes. Help!
Oddest thing happened...I have actually redownloaded iTunes and clicked repair before, and it didn't work. But I just did it again and suddenly my computer recognized the iPod again. It did give me some kind of error talking about how the playlist count was corrupted, but that doesn't bother me very much since I can connect and update again.
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