Cannot reinstall Photoshop Elements 10/Premiere Elements 10 after formatting my hard drive!

Hi!
Recently, I had to format my Windows laptop due to a hardware issue. Now that I am trying to reinstall both forms of Elements, I am being told that my serial number is invalid, which is due to the fact that I could not de-activate the licenses prior to formatting my computer. I still have all the necessary materials to install Elements; i.e. the discs, but I simply can't due to the license limit. Is there anything that can be done about this?

Contact Adobe support thru chat and ask them to reset your activations for the applications in question.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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