Cannot reinstall windows 10 Technical preview after getting grey screen at start after refresh. Will not let format drive or install....

I have an Acer 6320 UR-318 Which I had Win 10 loaded on. It came with a 128 GB SSD and 2 TB hard drive. I formatted my 2 TB hard drive and refreshed my system and now all I have is a grey screen and am unable to get to the BIOS. I turned off fast and secure
boot and even tried to set it up to be able to boot from the DVD drive but to no avail. Now I can't get into the BIOS as I'm unsure what other function key or combo may work to let me in or if there is a way besides taking my machine apart to get it to where
I can load some kind of system or reformat and reload. If I hit Cntrl+Alt+Del while on grey screen I do get the network signal icon and the ease of use icon in the lower right corner and I have the network icon and the ease of use icon. I can hear
the narrator and even pull up the keyboard just screen is still grey and nothing else is there! Can someone please help?

Hi Lunawolf1313,
Could you see the power icon on the screen after you press Ctrl + Alt + Delete?
If yes, you may press Shift and hold it , then click the power button and select restart.
That will allow you to boot into Windows Recovery Environments, you may choose to refresh your PC there.
For more information regarding Windows Recovery Environment, you may check:
Windows Recovery Environment (Windows RE) Overview
If refresh fails, try to boot into safe mode, then add a new Admin account there, after that, boot in Windows using the newly created acount.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Dell Precision 490 Desktop Intel XEON X5365 (Quadcore) x 2 Chipset X5000 321x/3221ESB Southbridge AMD Radeon HD7750 HDD ST3000DM001 3TB HDD ST2000DM001 2TB SSD OCZ Vertex 3 120GB SSD OCZ Vector3 128GB x2 RAID 0 Offline WD10EALX 1TB Barracuda 7200.10 250GB
USB 3.0 WD MyBook 1230 3TB USB 3.0 WD MyBook 1130 2TB

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Dell Precision 490 Desktop Intel XEON X5365 (Quadcore) x 2 Chipset X5000 321x/3221ESB Southbridge AMD Radeon HD7750 HDD ST3000DM001 3TB HDD ST2000DM001 2TB SSD OCZ Vertex 3 120GB SSD OCZ Vector3 128GB x2 RAID 0 Offline WD10EALX 1TB Barracuda 7200.10 250GB
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Cannot reinstall windows 10 Technical preview after getting grey screen at start after refresh. Will not let format drive or install....

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