Cannot reinstall windows 7

ok so i have a VG245AA-ABU p6210uk HP-Pavilion and i am trying to reinstall windows from 32 bit to 64 bit which it come with, now i cannot access the factory image on drive D so thats out!!
As i have a copy of windows 7 home premium thought it would be easy just pop it into the driva and reboot but hell no Hp will not let you do that it reads the disk and runs the start up but then it just sits there for like over an hour so back to the drawing board i go and download a “copy” of the windows home premium and put it on to a USB stick guess what yep you guessed it nothing same as the DVD just boots up the first part and sits there like an excepted puppy for over an hour again!!!
What am i doing wrong? Is it the motherboard?
HELP!!!!!!!!!!!
many thanks
John
ps i do not know if this is the right place to post as i am just about ready to jack it in and buy a dell
This question was solved.
View Solution.

sorry retail version
PROBLEM SOLVED
It was in fact the monitor that was the problem!
when i was reinstalling windows the monitor would not drop that low so the screen went black - had to use an old monitor until windows booted up then it was ok
many thanks for your help!!!

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