Cannot reinstall Zenworks 10.3.1 Adaptive Agent

We just migrated to Zenworks Asset Management 10.3.1 successfully. However, I have one PC where the Adaptive agent has been uninstalled from the PC. Now I cannot re-deploy the agent as Zenworks believes it is already a managed device. Any thought on how to reinstall/redeply the agent?
Thanks
Lisa

Try the "Agent Cleanup Tool"
http://download.novell.com/Download?...d=DzvzjViJZoM~
On 11/5/2010 11:06 AM, LisaSayers wrote:
>
> We just migrated to Zenworks Asset Management 10.3.1 successfully.
> However, I have one PC where the Adaptive agent has been uninstalled
> from the PC. Now I cannot re-deploy the agent as Zenworks believes it is
> already a managed device. Any thought on how to reinstall/redeply the
> agent?
>
> Thanks
> Lisa
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

Similar Messages

  • Registration Key not available in Zenworks Adaptive Agent

    No "registration key" is visible in Zenworks Adaptive Agent - Agent - Registration Keys.
    The device is managed and imported in the correct folder on the server side and all assigned bundles and policies are applied and working. But i need a way to see which Registration Key a workstation is registered with, from within client. The keys is visible right after a new registration but if a new image is restored on the workstation everything is ok except the Registration Key. Any ideas ?
    Workstation:
    Windows 7 Enterprise 64-bit, without SP1
    Novell Client 2 SP1
    ZENworks Endpoint Securty Agent version: 11.0.0.427
    Agent Status:
    Bundle Management 11.0.0.40588 Running
    Image Management 11.0.0.38897 Running
    Inventory Management 11.0.0.40407 Running
    Policy Management 11.0.0.39203 Running
    Remote Management 11.0.0.37147 Running
    User Management 11.0.0.41084 Running
    Server:
    ZCM Version 11.0.0.0
    ZAM Version 11.0.0.41090
    ZPM Version 11.0.0.50
    ZESM Version 11.0.0.40872

    jimbjorklund,
    It appears that in the past few days you have not received a response to your
    posting. That concerns us, and has triggered this automated reply.
    Has your problem been resolved? If not, you might try one of the following options:
    - Visit http://support.novell.com and search the knowledgebase and/or check all
    the other self support options and support programs available.
    - You could also try posting your message again. Make sure it is posted in the
    correct newsgroup. (http://forums.novell.com)
    Be sure to read the forum FAQ about what to expect in the way of responses:
    http://forums.novell.com/faq.php
    If this is a reply to a duplicate posting, please ignore and accept our apologies
    and rest assured we will issue a stern reprimand to our posting bot.
    Good luck!
    Your Novell Product Support Forums Team
    http://forums.novell.com/

  • Zenworks Adaptive Agent conflicting with ZENNTSRV.EXE?

    Good morning - We are running Zenworks 2 on Windows 2000 (don't laugh) across several thousand workstations, with the Novell Client 4.90 SP2 upgraded from 4.83 SP3. That part of it works fine.
    I have pushed out the Zenworks Adaptive Agent version 10.1.0.0 to all workstations to install upon login in order to get a handle on exactly what we have out there on machines that are not compatible with our new ZCM 10.1 installation.
    Herein lies the rub - not every time, but with increasing coincidence we are seeing ZENNTSRV.EXE crashing with a The instruction at "0x77fcae88" referenced memory at "0xfffffffd". The memory could not be "read". message at the point at which the Zenworks Adaptive Agent starts commences its installation.
    Once the Zenworks Adaptive Agent is installed, we have noticed the crash. I wonder if anyone else has experienced this, or what suggestions you guys could make to get around this at the user end.

    Thanks for the reply. I did not make it clear that I intend to keep Zenworks 2 on our Windows 2000 machines and use the inventory-only agent on that platform.
    The inventory-only agent from ZCM 10.1 is happy to coexist with Zenworks 2, but on a significant number of machines we find that this crash occurs. It does seem to be the 4.90 SP2 clients only.

  • Zenworks Adaptive Agent 10.3.1.34138 Unregister itself

    Hi,
    We have a little problem with the Zenworks Adaptive Agent 10.3.1.34138. After some time the link between the server and the client is severed... so the computer is not registered anymore... so we can't deploy any software or do some remote assistance... until we manually re-register the Zenworks Agent.
    Anyone know if this is a policy issue ?
    or is there a registry setting that we have to change to set it to never unregister ?
    Thank you !

    I'm not aware of any known issues that would cause this to just happen.
    If somebody Delete's the "Cache" folder on the PC or Delete's the Object
    out of the ZCC, this can happen, but I'm not aware of any spontaneous
    unregister issues. Also if devices are configured to remove themselves
    after not talking for X days, a device powered off for a long time could
    have this issue.
    I do have a couple scripts that can be placed in login scripts to help
    with some registration issues.
    The 2nd one would be the one you want.
    I would want the script encrypted somehow, since it does contain
    credentials in clear text. AutoIt may help with that.
    Script to Fix Duplicate GUIDs.
    ================================================== ============================================
    @echo on
    FOR /F "tokens=*" %%A IN ('type "%zenworks_home%\conf\deviceguid" ^|
    find /i /c "57228a9d13075b4ab0fedcd55d4b5d6c"') DO SET act=%%A
    if %act% == 0 goto :nothing
    zac reg -g -u administrator -p secret http://192.168.111.111
    exit
    :nothing
    ================================================== =============================================
    Script to Fix Unregistered Devices
    ================================================== ===========================
    @echo off
    FOR /F "tokens=*" %%A IN ('zac zc -l ^| find /i /c "Role:
    CONFIGURATION"') DO SET act=%%A
    if %act% == 0 goto :zacreg
    exit
    :zacreg
    zac reg -g -u administrator -p secret http://192.168.1.111
    ================================================== ============================================
    On 5/27/2011 9:36 AM, anto28 wrote:
    >
    > Hi,
    >
    > We have a little problem with the Zenworks Adaptive Agent 10.3.1.34138.
    > After some time the link between the server and the client is
    > severed... so the computer is not registered anymore... so we can't
    > deploy any software or do some remote assistance... until we manually
    > re-register the Zenworks Agent.
    >
    > Anyone know if this is a policy issue ?
    >
    > or is there a registry setting that we have to change to set it to
    > never unregister ?
    >
    > Thank you !
    >
    >
    Craig Wilson - MCNE, MCSE, CCNA
    Novell Knowledge Partner
    Novell does not officially monitor these forums.
    Suggestions/Opinions/Statements made by me are solely my own.
    These thoughts may not be shared by either Novell or any rational human.

  • Adaptive agent 10.3.3 Update

    Hi,
    After ZCM 10.3.3 update, I tried to update workstation agent. with bundle executing
    PreAgentPkg_AgentComplete.exe with option -q -v -k MyRegKey.
    I get error on workstation " Zenworks adaptive agent already exists ".
    Is there any way to push agent via Bundles. I do not have proxy to use deployement.
    Thanks for help.

    Rabali,
    the only way to update is a) system update or b) uninstall and
    reinstall
    Shaun Pond

  • Hung installing Adaptative Agent in RHEL Virtualized

    Hello,
    I have a RHEL virtualized over Citrix xen, when I try to deploy de Zenworks Adaptative Agent, It is installed correctly but the task hang up when the device try to do the registration step. Checking the logs I can see a message that say "Device OS target not supported!".
    I am thinking that when the server reply to the Zenworks server, it show itshelf like a kernel version "2.6.18-194.el5xen" and not recognize the os version.
    Is this possible??
    Thanks in advance,
    Ricard Alias

    In the adaptative client logs I can see:
    [root@hongkong LocalStore]# tail -f /var/opt/novell/zenworks/logs/LocalStore/zmd-messages.log
    [Debug] [10/20/2011 08:42:14.450] [] [5778] [ZenworksAgent] [34] [WebServerMonitor] [Checking if web server is responding] [] []
    [Debug] [10/20/2011 08:42:14.453] [] [5778] [ZenworksAgent] [34] [WebServerMonitor] [Successfully pinged the agent web server at port: 7628] [] []
    [Debug] [10/20/2011 08:42:19.746] [] [5778] [ZenworksAgent] [51] [ConfigManager] [Could not find any registered config handlers.] [] []
    [Debug] [10/20/2011 08:42:19.747] [] [5778] [ZenworksAgent] [51] [ReportAnalyzeModule] [CollectionPointEnabled config value: null] [] []
    [Debug] [10/20/2011 08:42:19.747] [] [5778] [ZenworksAgent] [51] [ReportAnalyzeModule] [IsCollectionPoint returning: false] [] []
    [Debug] [10/20/2011 08:42:24.884] [] [5778] [ZenworksAgent] [36] [TESS-JobExecutor] [Executing job: DEFAULT.3f965b73-479c-4eb1-bbd6-2bb0ccee1dc4, In Blackout: false] [] []
    [Debug] [10/20/2011 08:42:24.884] [] [5778] [ZenworksAgent] [36] [MessageSender] [CentralStoreLocation :/var/opt/novell/zenworks/logs/CentralStore] [] []
    [Debug] [10/20/2011 08:42:24.884] [] [5778] [ZenworksAgent] [36] [MessageSender] [Sorted Files] [] []
    [Debug] [10/20/2011 08:42:25.404] [] [5778] [ZenworksAgent] [37] [TESS-JobExecutor] [Executing job: DEFAULT.376e17a2-0204-44fb-8cf5-89e35a8ea42d, In Blackout: false] [] []
    [Debug] [10/20/2011 08:42:25.455] [] [5778] [ZenworksAgent] [37] [ExternalCmd] [Executed command (sh, -c, export LANG=en_US.UTF-8;/sbin/ifconfig) : exit value = 0, error = none.] [] []
    [Debug] [10/20/2011 08:42:25.456] [] [5778] [ZenworksAgent] [37] [LinuxSystemUtils.BasicHWInfo] [Adding Ip Address 192.168.160.56 for N/w Interface eth0] [] []
    [Debug] [10/20/2011 08:42:25.457] [] [5778] [ZenworksAgent] [37] [NwIfInfoChangeDetectorByPolling] [Polling the network interfaces : time taken : 53 ms.] [] []
    I tried to chage /etc/redhat-release by "rhel-5" and reinstall de agent with the same result.
    Regards,
    Ricard Alias
    Originally Posted by craig_wilson
    The ostargets.XML file lists all of the supported operating systems.
    It will try and find a matching sub-string there.
    In my Server I see
    Red Hat Enterprise Linux Server release 5
    and
    Red Hat Enterprise Linux Server release 6
    I don't see a 5.5
    Now, It don't know if 5.5 SHOULD match because of the substring notation
    I don't know if it needs to be added to the supported list.
    I don't know if it would need extra testing to be added to the supported
    list.
    I'm not enough of an Expert on Linux to make a sound judgement beyond
    the details above.
    On 10/19/2011 10:36 AM, ralias wrote:
    >
    > Hello Craig,
    >
    > I can see this:
    >
    > [root@hongkong ~]# cat /etc/redhat-release
    > Red Hat Enterprise Linux Server release 5.5 (Tikanga)
    >
    > Thanks in advance,
    > Ricard Alias
    >
    >
    > craig_wilson;2147198 Wrote:
    >> What is the value of /etc/redhat-release
    >>
    >>
    >> On 10/19/2011 9:16 AM, ralias wrote:
    >>>
    >>> Hello,
    >>>
    >>> I have a RHEL virtualized over Citrix xen, when I try to deploy de
    >>> Zenworks Adaptative Agent, It is installed correctly but the task
    >> hang
    >>> up when the device try to do the registration step. Checking the logs
    >> I
    >>> can see a message that say "Device OS target not supported!".
    >>>
    >>> I am thinking that when the server reply to the Zenworks server, it
    >>> show itshelf like a kernel version "2.6.18-194.el5xen" and not
    >> recognize
    >>> the os version.
    >>>
    >>> Is this possible??
    >>>
    >>> Thanks in advance,
    >>> Ricard Alias
    >>>
    >>>
    >>
    >>
    >> --
    >> Craig Wilson - MCNE, MCSE, CCNA
    >> Novell Knowledge Partner
    >>
    >> Novell does not officially monitor these forums.
    >>
    >> Suggestions/Opinions/Statements made by me are solely my own.
    >> These thoughts may not be shared by either Novell or any rational
    >> human.
    >
    >
    Craig Wilson - MCNE, MCSE, CCNA
    Novell Knowledge Partner
    Novell does not officially monitor these forums.
    Suggestions/Opinions/Statements made by me are solely my own.
    These thoughts may not be shared by either Novell or any rational human.

  • Cannot locate Java class oracle.tip.adapter.db.DBWriteInteractionSpec

    I have created a BPEL process in which i have used DB Adapter when i try to deploy the soa suite coposite i am getting the following error.
    [09:36:10 PM] Error deploying archive sca_TicketBooking_rev1.0.jar to partition "default" on server soa_server1 [http://utl-7c8735e613f:8001]
    [09:36:10 PM] HTTP error code returned [500]
    [09:36:10 PM] Error message from server:
    There was an error deploying the composite on soa_server1: [JCABinding] [TicketBooking.TicketBooking/1.0]Unable to complete unload due to: Cannot locate Java class oracle.tip.adapter.db.DBWriteInteractionSpec: Cannot locate Java class oracle.tip.adapter.db.DBWriteInteractionSpec.
    [09:36:10 PM] Check server log for more details.
    [09:36:10 PM] Error deploying archive sca_TicketBooking_rev1.0.jar to partition "default" on server soa_server1 [http://utl-7c8735e613f:8001]
    [09:36:10 PM] #### Deployment incomplete. ####
    [09:36:10 PM] Error deploying archive file:/D:/Personal/OracleWork/RnDProjects/TicketBooking/TicketBooking/deploy/sca_TicketBooking_rev1.0.jar
    (oracle.tip.tools.ide.fabric.deploy.common.SOARemoteDeployer)
    I already created the data source and JNDI Name in the DBAdapter but still getting the error while deploying the application.
    One mistake that i think i have made after creating the data source now the DBAdapter.rar file taking the path as follows.
    Source Path:     C:\ Oracle\ Middleware\ Oracle_SOA1\ soa\ connectors\ was\ DbAdapter. rar
    Deployment Plan: C:\ Oracle\ Middleware\ Oracle_SOA1\ soa\ connectors\ was\ Plan. xml
    initially the path was as follows:
    Source Path:     C:\ Oracle\ Middleware\ Oracle_SOA1\ soa\ connectors\ DbAdapter. rar
    Deployment Plan: C:\ Oracle\ Middleware\ Oracle_SOA1\ soa\ connectors\ Plan. xml
    Please help me i have googled a lot but can't find the answer anywhere.
    Thanks in advance

    Mate ,
    Just check the health status and state of DB Adapter in the deployments of WLAdminConsole.
    If its inactive , redeploy and update it ,also make sure its targeted to the right server.

  • I installed Adobe CC months ago. uninstalled it.. said "with errors" now I cannot reinstall Adobe CC... can anyone tell me what happened so that my money doesn't go to waste?

    Uninstalll error. Cannot reinstall. what happened here and how do I fix this?

    No one can tell you anything about what happened until you give complete details.
    Maybe someone could help you fix your issue.
    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • App hung on "waiting"; during update, I lost my wifi connection; now cannot delete to reinstall (no X), syc does not help; itunes store says it is installed and I cannot reinstall; deleting from itunes and synching does not remove "hung app"; HELP

    App hung on "waiting"; during update, I lost my wifi connection and the app hung; now cannot delete to reinstall (no X), synching does not help; itunes app store says it is installed, therefore I cannot reinstall; deleting the app from itunes and synching does not reinstall the app on the ipod; the app developers have not helped and told me to check with Apple (which I am doing, since I am past my 90 day tech support). Hoping someone can help with this hung "waiting' app problem.

    - First try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next download the app on the computer and try to sync.
    - Last, restore from backup.

  • Cannot reinstall iTunes. Receive error message Error 7 (Window error 127)

    Cannot reinstall iTunes. Receive error message, Error 7 (Windows error 127)

    Have you tried working through the user tip Troubleshooting issues with iTunes for Windows updates yet? If not try that, if you get stuck ask for help...
    tt2

  • HT201413 cannot reinstall itunes, i get this message MSVCR80.dll not found.  Try to reinstall itunes and i get error 7 (Windows erro 126)  help please

    cannot reinstall itunes, i get this message MSVCR80.dll not found.  Try to reinstall itunes and i get error 7 (Windows erro 126)  help please

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I

    Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and  are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

    Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and  are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

  • Plerase can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I

    Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and  are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

    BrightBluephotograph wrote:
    I cannot install lightroom 5 until the upgrades from 4 are on the pc,
    You don't need to have Lightroom 3 and 4 installed on your computer to install Lightroom 5.  Just install Lightroom 5 and input your serial number for 3 in the previous version box and your serial number for 5 in the upgrade box.

  • Cannot reinstall PS5 on the same PC

    Last week I have reinstalled my PC with Win7 Ultimate (clean install)
    As I was having some problems after installing PS5 as well, I uninstalled it from Programs and Features to reinstall it.
    Now I cannot reinstall it any more.
    I checked with the 'Advisor' and it keeps saying I should first uninstall CS4 or CS5 though I never had CS4 and Photoshop has been uninstalled and the PC rebooted.
    I do still have a LR3.6 installation, though, which I finally got working properly after trying twice as well and do not want to uninstall that.
    The error I get:
    Can somebody please advise?
    Thanks and grts
    Nil

    Hi kglad,
    No, the problem is not solved at all...
    Sorry if I sounded a bit grumpy but this thing is really giving my nerves a workout.
    And - I did not expect a crash either... I have uninstalled and reinstalled my previous version CS2 several times under other Windows versions, among others on a Vista laptop to see if it would be ok - no problem at all. Same with PS5. The only differece now is that my Win7 is 64 bits and I start wondering if that is not the problem... PS installed the 64 bits too as far as I could see but something has gone awfully wrong...
    Windows is fine now and everything in and around it working fine too as long as I don't go anywhere near PS. After the last repair of Windows mentioned here I tried the Clear Tool again - and all went down again... Another repair...
    At the moment I am giving myself a break from it all but to me PS and LR are the most important things on the PC. All else I could do from my laptop as well... I am playing with the idea that reinstalling Win7 all over again will be the only way to get rid of it and reinstall (and see if it goes any better)... but well - all that work all over again? Not an attractive idea...
    If you have any more ideas what I could try, I'm open to suggestions...
    An addition on tuesday:
    Anybody any idea where I can download the trial version of Photoshop CS5?
    Wherever I look, it starts saying CS5 and then I end up on a site with CS6....

  • I am trying to update My Microsoft Office 2011 14.4.2 for mac update cannot close Microsoft Database Daemon or SyncServices Agent how do i do this?

    Help, I am trying to update My Microsoft Office 2011 14.4.2 for mac update cannot close Microsoft Database Daemon or SyncServices Agent how do I do this please?

    Launch Acitvity Monitor in your Utilities foilder and search for both proccess and quit.

Maybe you are looking for