Cannot remore creditcard info in itunes

hi, i have some problems with my itunes atm, i want to remove my creditcard information and have googled how to do it and all info i get is that i should go into account info then edit payment and choose "none" instead of a visa, mastercard etc. but there are no option in there named "none" to click on. do anyone know how to fix this, i have the latest version of itunes (swedish) and use it for my iphone (3.1.3)

Strange that the choice for "None" is not appearing. You may want to take it up with Customer Service at this webpage:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Billing%20Inquiries

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Cannot edit track info in itunes

I just downloaded iTunes v. 10.6.3.25
I connected my iPhone to my computer and let iTunes see that it's there. If I try to go in under devices to my music library that is on the phone NOT in the library on the computer and try to right click, get info, I cannot edit any of the track information in there.
Do I have to sync the phone to my iTunes and transfer all of the music to the computer to be able to edit the info? I have an older iPod and I can connect it, go into devices and edit in there with no issues, it just won't let me do it on the phone.
Please help!!

Personally, I would edit the information in your iTunes Library and then connect the iPhone and Sync the library with the iPhone.
Since it's a Sync (synchronization) of iTunes with your iPhone, any new information on the phone (such as play counts) will be synced with iTunes while the updated track information in the library will be synced with the phone.

Cannot edit song info in iTunes

Under edit>>view options, iTunes has all of these categories that you can select. I can change in the information in the name, artist, album, and genre categories, but I can't edit information in the description or category columns. Is there a way to do this? (I tried looking under Get Info, but that doesn't work either.) I want to be able to have different descriptions or categories for songs in the same album, so the comment feature wasn't helpful either. I'm using Windows XP Home Edition 2002 and iTunes 6.

Hi ladymahogany, welcome!
Huh. I can't edit those 2 fields,either.
Look for a 3rd party tag editor on downloads.com.
I think "tag & rename" has had good reviews.

Error Message--ITunes runs in 64-bit mode. Uncheck the Open in 32-bit mode in Get info for ITunes. However it is UNCHECKED. I cannot access itunes at all.What now?

Error Message--ITunes runs in 64-bit mode. Uncheck the Open in 32-bit mode in Get info for ITunes. However it is UNCHECKED. I cannot access itunes at all. What now?

Fallout75, good catch on the eXo plugin. To remove it, in the Finder click "Go" on the menu bar and pull down to "Go to Folder" and then type ~/Library/iTunes/iTunes Plug-ins
When that Finder window opens, you should see an "eXo" subdirectory. Just delete that "eXo" folder and iTunes should start without the error.

TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

Cannot delete movie file from iTunes

After converting movie file via Quicktime and adding it to the iTunes library, I am not able to remove it anymore. If you try to delete it, it crashes iTunes and after that all desktop icons are frozen. The movie does not play in iTunes, you cannot edit its info without crashing iTunes either. Movie plays in preview pane in Finder....
Is there any other way to remove the file from iTunes?

Try deleting the file without iTunes running.
When you next open iTunes it should then be marked as a missing file and you should be able to delete the entry from iTunes.
Hope this works
Regards,
Colin R.

Can no longer change info in itunes

I just got a new imac and successfully moved the music over from my old mac. I see, however, that I cannot change any info anymore. I highlight a song, do a 'get info', click info tab, and all fields are inaccessible. I am unsure of whether this has been so since I started the new mac or not (only 2 days).
There was a previous mention of this problem in this forum which I found using Search, but it was unanswered.

I replied a few minutes ago that I had read/write permissions over my itunes music folder. But further snooping around showed me that I could indeed change info over most songs, just not the specific ones I got hung up on yesterday. The culprit was that the offending songs were all in a folder called "unknown" or "unknown artist". both those folders allow only Read rights.
Now I just have to figure out why that is and how to change it. Thanks, Colin, for pointing me in the right direction.

I have just opened 2 new albums in photo but cannot see the albums thru' itunes when syncing my ipad or thru' the screen saver on ITV

I have just opened 2 new albums in photo but cannot see the albums thru' itunes when syncing my ipad or thru' the screen saver on ITV . My photo apps is Version 1.0 (209.52.0)

Have you tried deleting the photo cache from your computer and then re-trying the photo sync and see if they all then copy over (you need to select and sync all the photos that you want on the iPad together in one go, as only the most recent photo sync remains on the iPad) ? The location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314
Don't know about the Facebook photo emailing, but there are a number of apps that allow to upload photos to their site (e.g. the 'official' Facebook app).
(For future info, typing all in capitals is considered SHOUTING - you are more likely to get help/responses if you don't.)

Cannot Edit Song Info

I have several MP3 files that I cannot edit the info for. I just noticed/incurred this issue after upgrading to iTunes 9.0.0.70. After the iTunes 9.0.1.8 upgrade, I am still having the issue.
When I try to click into a field, the cursor does not appear. When I right-click and choose "Get Info," everything is grayed out.
This happens to MP3 files downloaded from the internet, MP3 files that I create/record myself on my PC, and also MP3 files ripped from CD. It does not happen with every MP3, though. Also, it can happen with some MP3 files from the same source as others that I can edit.
One note is that I can find the file via Windows Explorer and physically edit the properties of the MP3 files using the "Advanced" properties. As soon as I change the title, author, album, etc. and play the song in iTunes, all of the correct/adjusted fields show.
Another note that I have noticed on one particular pair of editable/non-editable MP3 files from the same source is that one is recognized as ID3 Tag v2.2 and one is ID3 Tag v2.3.
Is this a known iTunes 9.0 bug or is there a fix for this issue?

OK...Here's something to complicate the matter for you:
I just went through some of my older MP3 files, some that I have customized the info on, and all of the info was grayed out and uneditable. I went through a few in a row and found one that I could edit. I closed the window and tried to edit the MP3s again. This time, I found that I could edit all of the ones I could not edit (just 5 seconds earlier) but could not edit the one I previously could edit. After closing the windows and trying a third time, I could edit all of the MP3 files in the list.
What is up? Apple, are you aware of this issue?

TS1372 Cannot restore or update in iTunes with error 1437

Cannot restore or update in iTunes with error 1437

More info needed
Which version of iTunes are you using?
What is your iPod software version as shown on the iTunes Summary page?
Error 143x, normally caused by harddisk write timeout, probably due to
iPod Hardisk failing - Do the iPod Disk Diagnostic refer to this earlier tt2 post
Slow USB port, low datarate, due to sharing with other USB devices - Disconnect all other USB devices while Restoring or syncing. Dont use any USB hub and also use the USB port at the back of the PC. and not the front.
CPU Resource drained by other Apps like email, Antivirus, web broswer - Stop them, but if stopping Antivirus please disconnect the PC from the Inernet first.
Have a nice day!

PAYMENT INFO ON iTUNES

WHEN I PUT MY CREDITCARD INFO... IT KEEPS TELLING ME TO CONTACT iTUNES SUPPORT!!! CAN ANYONE HELP ME?

First... Stop Shouting...
For your issue... See Here > http://support.apple.com/kb/TS1646
If no joy... Use this Link to Contact iTunes Support as you were asked to do...
http://www.apple.com/support/itunes/contact.html

I cannot play music from my itunes library. I keep getting an itunes message that says, "The song could not be used because the original file could not be found." Is there a fix for this? Thank you.

I cannot play music from my itunes library. I keep getting an itunes message that says, “The song could not be used because the original file could not be found.” Is there a fix for this? Has this happened to anyone else? Is there a fix for this? Thank you.

Hello Turintest2,
I am having a similar problem. I have over 4000 songs giving me this error. I certainily don't want to go in one by one and find them. I know you wrote a script for Windows but I am a Mac user. Is there a fix for me? Here is the info on where the song is currently (used by doing the get info)
Here's a shot of my preferences:
Just FYI, I know that apparently iTunes is looking for this music in the trash. However, if I go here:
Then I find the music there as well. (Which is where it is in my preferences.)
Please help! I don't want to have to go through over 4000 songs and update them one by one.

My Mac is showing that I am out of disk space. It says I have 175 MB of videos. I cannot find any videos in Itunes, Imovie or IPicture. What gives?

My Mac is showing that I am out of disk space. It says I have 175 MB of videos. I cannot find any videos in Itunes, Imovie or IPicture. What gives?

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

When I select "Get Info" in iTunes, iTunes "NOT RESPONDING"

when I select "Get Info" in iTunes, iTunes "NOT RESPONDING"

What you see in iTunes is a database list which also contains unseen information as to which file iTunes should play on your computer when you click on a track. Usually those files are in folders inside your iTunes > Media folder. When iTunes asks you to find a file say yes and then guide it to the actual file you want it to play in your media folder. It should then asks if you want it to find others and will re-scan the series of folders to rebuild the links. If you cannot find the file on your computer then you will have to restore from a backup.

HT1918 cannot update payment info system is blocking it

cannot update payment info system is blocking it

I think that the expiry date will be shown as asterisks, and I don't think that the security code will be re-displayed either (similarly only part of the actual card number is displayed) - just in case somebody gets access to your iTunes account then they can't see your card details. If you aren't getting any error messages when you've entered them then that implies that iTunes has accepted them as being valid.

Cannot remore creditcard info in itunes

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