Cannot remove Audiobook from iPhone

I am unable to delete a CD-Audiobook from my iPhone despite the fact that I have removed the files from the iTunes library, after which I have synced the phone with iTunes again. It is still there on my phone and I can still play the book. What to do?

Might have been a bug.
Did you try to restore your phone in iTunes to see, if it wipes it all?

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How do I remove Audiobooks from Iphone???

Unlike Podcasts or music, audiobooks seem to be always put on the iphone even after they have been listened to. I cannot seem to find any way of getting them off the iphone after I have listened to them besides removing them from my itunes library or changing them to some other media type. Anyone figure this one out? Why doesn't Apple allow you to check off whether you want individual audiobooks put on your phone in a manner similar to podcasts???
Message was edited by: Lou R
Message was edited by: Lou R

Thanks for the suggestion and I can certainly do that but it seems less then ideal. I actually already had set my iphone to only sync selected music playlists and until I read your suggestion I didn't realize that a new playlist had been created and checked to sync! I wonder why Apple treats Audiobooks inconsistently from an interface point of view to podcasts. Both show up as Library items in the Itunes pane, both have special category buttons to access in the ipod application and both store the listening position you were at when they sync back to itunes. Yet when it comes to how to specify sync preferences to the iphone one has it's own tab (podcasts) that allow you to a number of useful options such as ALL, SELECTED or ALL UNPLAYED and audiobooks get a playlist that only shows up on the iphone music sync panel and is either all in or not ???! Wow Apple's UI watchdogs must have been asleep at the wheel! I would have expected the exact same treatment as podcasts perhaps just putting another listbox of books and the same choices as podcasts on the same tab in the iphone sync UI panel.

How to CORRECTLY Remove Audiobooks from iPhone

After much trial and error, I have finally unlocked the mystery of how to remove Audiobook files from the iphone without changing the file name or type. Here are the steps:
1. Plug in your iPhone to your computer
2. Launch iTunes
3. Click on the left-hand menu option that says "books"
4. All the audiobooks (such as iTunes or Audible) will be here with cover art for each one. If you right click on these titles, you will have the option to "Uncheck Selection" or "Check Selection" depending on whether or not it is on your iPhone.
5. If you want to remove an audiobook from your iPhone, simply right click and select "Uncheck Selection"
6. Sync your iPhone
7. If you are still having problems, you have probably changed your sync options for music. Change them so that you are only syncing selected items(there are 2 different places to control these options, the "Summary" tab(which should have the "Option" "select songs and videos..." checkbox checked) and the "Music" tab(which should have the "selected playlists, artists,..." checkbox checked).
8. Magically those pesky audio books that you know and love are no longer on your iphone
9. Write Apple a nasty email and ask why $10 million in audiobook revenue hasn't warranted a software change to make this easier to understand and do.

Thanks for the suggestion and I can certainly do that but it seems less then ideal. I actually already had set my iphone to only sync selected music playlists and until I read your suggestion I didn't realize that a new playlist had been created and checked to sync! I wonder why Apple treats Audiobooks inconsistently from an interface point of view to podcasts. Both show up as Library items in the Itunes pane, both have special category buttons to access in the ipod application and both store the listening position you were at when they sync back to itunes. Yet when it comes to how to specify sync preferences to the iphone one has it's own tab (podcasts) that allow you to a number of useful options such as ALL, SELECTED or ALL UNPLAYED and audiobooks get a playlist that only shows up on the iphone music sync panel and is either all in or not ???! Wow Apple's UI watchdogs must have been asleep at the wheel! I would have expected the exact same treatment as podcasts perhaps just putting another listbox of books and the same choices as podcasts on the same tab in the iphone sync UI panel.

How do i delete photos on my iphone that were previously deleted from itunes? cannot remove photos from iphone album. trash can is greyed out.

how do i delete photos on my iphone that have already been deleted from my windows laptop? The photos cannot be selected and removed from the iphone album. trash can is greyed out.

You should be able to delete the photos by syncing with iTunes. Either remove the checkmark beside "Sync Photos From" on the photos page of iTunes or change the selection of photos to be synced. Each time you sync it is supposed to set the non-Camera Roll photos on the phone to match the current settings/selection in iTunes.

Cannot remove profile from iPhone post update

We have encountered a problem with configuration profiles installed using the IPCU prior to either the iOS upgrade to 5.1 or the matching update to the IPCU. The situation occurs when a configuration profile was installed with the removal setting set to 'Never'. Previously this meant the only way to remove the profile was with the IPCU i.e. not by the end user. Since the updates we can no longer remove these profiles either direct from the device or via the IPCU.
I have tried another profile installed before the update which had the removal setting at 'Always' and this also cannot be removed by the IPCU. However you can remove this direct from the device ok. If you then re-install the profile using the IPCU everything behaves as expected, you can add/remove as normal from device or IPCU.
Anyone else had this problem, or are we the first to come accross it?
We need these profiles to be locked and not removable by the end user, but this level of locking is impossible to work with. At the moment it means we have to rebuild each device just to change a configuration setting

Hey joe.russell,
Perfect, and thank you for the extra information. It could be that your iPhone is seeing all of your purchased music located on the cloud. Try turning off Show All Music from Settings and see if this affects what is showing on your device.
iTunes Match - iPhone
http://help.apple.com/iphone/7/#/iph6e2dfb83
Just show music that’s been downloaded from iCloud. Go to Settings > Music, then turn off Show All Music
Please let me know,
-Joe

Cannot remove songs from iphone!!!!!!!!!!!!!

I am unable to remove songs that are directly purchased through my iphone. For example I recently bought a CD by mistake and no matter what I do I can't get it off my iphone's ipod. I have unchecked the songs on itunes and then re-synced. I have also checked the "sync only checked songs box" and nothing works. I am so frustrated, please help!

Is this CD in your iTunes library on your computer? Did you successfully transfer this purchase: File>Transfer Purchases. Once in your iTunes library, if you remove the checks next to these songs & then sync, the songs should be removed from your phone.

Cannot remove music from iPhone

I have an iPhone 4S and want to install the most recent software upgrade (7.1.2) but do not have enough space. I went to the music tab and unchecked sync music, I get a prompt asking if I want to remove all of my music. I clicked okay and the phone syncs, but the music is not removed from my phone. Any ideas what is going on here?

Hey joe.russell,
Perfect, and thank you for the extra information. It could be that your iPhone is seeing all of your purchased music located on the cloud. Try turning off Show All Music from Settings and see if this affects what is showing on your device.
iTunes Match - iPhone
http://help.apple.com/iphone/7/#/iph6e2dfb83
Just show music that’s been downloaded from iCloud. Go to Settings > Music, then turn off Show All Music
Please let me know,
-Joe

Cannot remove playlist from iPhone using iTunes

I unclick a playlist in iTunes and synce my iPhone then click on sync. iTunes shows that audio is empty while syncing but as soon as the sync is finished it shows that the playlist is still on the iPhone. iPhone agrees.

I've had this problem for ages. You've inspired me to find a fix and I appear to have found one.
I manually sync my iphone at home (computer A) and I wanted to play songs on Computer B at work. The songs were all greyed out on Computer B.
Now, to get around this I have selected "Manually manage music and videos" from the sync options in iTunes.
I have no other options selected for sync options as I do actually want to manually manage music rather than sync it.
Now, when I click on "Music" from within itTunes --> iPhone it is no longer greyed and is playable through Computer A and Computer B.
Think that made sense, if not let me know

My email address changed and now I cannot remove it from cloud on my iphone 5s in order to back my phone up and download apps now

my email address changed and now I cannot remove it from cloud on my iphone 5s in order to back my phone up and download apps now

If you are trying to change the iCloud ID on yoru phone from an old ID ("email address") to your current ID, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Cannot delete photos from iphone 5 downloaded from pc. Tried all solutions using Itunes and it doesn't delete them from iphone

Cannot delete photos from iphone 5 downloaded from pc. Tried the ITunes solution and it does not delete the photos. Try a second time and Sync doesn't even start

I see the photos tab and "My Pictures" folder shows. Sync is unselected. It asks if I want to delete the photos when I click on sync and I said yes but it didn't work. It does seem that some photos are removed based on available storage left (decreases). If I select individual folders, subfolders of "My Pictures" then hit Sync deselected Sync doesn't even start.

How do I remove an old phone number from my macbook imessage. My apple ID does not show the number anymore but I cannot remove it from the imessage accounts. Its driving me mad !

Can someone please help me to remove an iphone telephone number from my imessage application. I no longer have a phone which I registered on my apple ID as a second phone. I have been on my apple ID and it does not seem to be there but cannot remove it from imessage, which still has it as an option to connect to. I am concerned that someone else who inherite this old phone will see my messages if I accidentally enable it again. I have read and re-read various postings and tried all options given but no luck, the **** thing stays there.....

Hey Chappers64!
Here is an article that will help you with this issue:
iOS: Deactivating iMessage
http://support.apple.com/kb/ts5185
If you have already tried these steps, you will want to utilize the information at the end of the article:
If you can't deactivate iMessage after you perform the steps above or you can't access the iPhone, please contact Apple Support.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

HT201269 how do i unregister my iphone? I have the galaxy s4 now and cannot receive texts from iphone users.

How do i unregister my old Iphone, i no longer have it in my possesion. I now have the galaxy s4 and cannot receive texts from iphone users

Hello AnnH2
If you have access you your old iPhone, just sign out of Messages. If you do not have access to it, then change your Apple ID password.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
Regards,
-Norm G.

I recently bought a Samsung Galaxy s5 and cannot receive iMessages from iphones, I have deleted my apple id, turned off imessage, turned off spam messages on my android device, wasted 35 minutes on the phone to Apple's 'Support' has anyone got any tips?

I recently bought a Samsung Galaxy s5 and cannot receive iMessages from iphones, I have deleted my apple id, turned off imessage, turned off spam messages on my android device, wasted 35 minutes on the phone to Apple's 'Support' has anyone got any tips?

Hi,
Do you mean you are not getting SMS text messages now ?
If so start here
Follow the Account management options until you are offered and email contact.
Explain the issue via email as only someone in Support can now remove your iPhone Number from iMessages if it has not "de-registered" itself correctly.
8:28 pm Wednesday; May 7, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

HT1430 Cannot send email from iPhone 4S ..it keeps saying smpt password is incorrect but it is correct and I receive email no problem

Cannot send email from iPhone...keeps saying smpt password is incorrect but it is correct.. I recieve email no problem

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TS3899 Cannot send email from iPhone. Outgoing settings are correct. Checked against iPad setting which are OK and can send mail OK.

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For IOS7.02
The user name and password are in two places. Make sure they are correct in both locations.
Settings>>Mail, Contacts, Calendars>>your email>>
First spot is here under INCOMING MAIL SERVER
Below this is OUTGOING MAIL SERVER
Select: SMTP smtp.comcast.net>> PRIMARY SERVER :smtp.comcast.net>>second location of user name and password
Here is the second place that the user name and password must be checked.
I had changed my password in the first spot, but not the second spot. I had been receiving the same error message. This fixed my problem.

Cannot remove Audiobook from iPhone

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