Cannot remove clear a job from printer queue in Windows 7 Home Premium

printed a word document. document prints, but does not clear out of the printer queue. i have cancelled the print several times, but the document remains in the printer queue and reprints every time the computer is restarted. how can i clear this job from the printer queue?
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Hi,
From the Control Panel, open Administrative Tools and select Sevices. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the document(s) have been removed.
Regards,
DP-K
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Microsoft MVP - Windows Experience

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Cannot remove clear a job from printer queue in Windows 7 Home Premium

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