Cannot remove Credit Card information from App Store

Hi
I had my account hacked sometime back. The person who did the hacking left the account name, but changed everything else, including my CC#. I called Apple and after several hours, I had my account back to normal.
The person on the other end of the phone told me when I wanted to make a purchase, I should enter my cc# and remove it after I had made the purchase. Today I tried and there seems to be no way to remove the card.
I found some info on this forum about removing the CC by setting the payment option to 'none'. That does not seem to be an option anymore, and when I try to delete number, the website keeps telling me to enter a valid CC#. Any ideas?

not solve my problem

Similar Messages

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    how can I delete credit card information from app store in IPAD2

    Im vert tirés about thé contrôle of Apple.
    I just buy a iPad 3 and use Gift credit card at beginning.
    I'm from Canada and usevps so my ip can be from other country.
    So now I can't use this gift credit card even if they have $27 on it.
    I try too buyin iTunes gift card. At beginning its work but now it's stop to work.
    And I have $100 there.
    I never use my real credit card on the Internet and never I will do that.
    I use just PayPal or gift credit card.
    Ok I talk for nothing since Apple is too much miserly to buy employee for support.

  • How do I remove credit card info from iTunes Store account?

    How do I remove credit card information from my iTunes account?

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then you could try tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918

  • How do you remove credit card information from your Apple ID

    How do you remove credit card information from your Apple ID.?  My dad was using my iTunes for awhile and he put his credit card on it and now, everything I want to buy something on the App Store or on iTunes, it asks for my dad's credit card information.  I want that taken off.  I just got some iTunes cards that I want to use but it won't let me

    Do you mean the App store? Both iTunes and the App store use what ever is set up on your appleID, be it credit card or iTunes card. Its the same account.

  • How do I remove credit card information from iTunes account?

    How do I remove credit card information from iTunes account?

    If you have an unpaid balance or payment due, you can't select None as your payment type.
    To see which order you need to pay for, view your purchase history.
    When you sign in to the store, you may see a message that there was a billing issue with your last order.
    Click the Billing Info button to see the order.

  • HT2534 I want to remove my credit card details from app store

    I want to remove my credit card details from app store

    iTunes Store: Changing Account Information
              http://support.apple.com/kb/HT1918

  • HT1918 How do I remove credit card information from my account and only use iTunes cards?

    I put my credit card information in to purchase an audiobook because I didn't have enough redeemed iTunes $...and now I'm not able to remove my credit card. I've since redeemed more iTunes cards, and iTunes won't let me use the credit on my account, it still keeps going to my credit card. HELP!

    Hi Alexis ...
    I need to change my last name and address on account.
    Help here >  How to change the name you use for your Apple ID
    I would like to remove credit card info from account and only use iTunes prepaid cards.
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    How can I remove the credit card information from my Iphone 4s?

    What is the exact error message that you are getting ? If it's something about 'a problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase, until that is paid off you won't be able to download anything from the store (including free items, redownloading, and app updates).
    Otherwise, on your phone try tapping on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should give you a payments link on your account's page.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
    If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? - Apple Support

  • HT2534 How to remove credit card information from AppleID

    Hi guys,
    I bought one Apps from itunes store using credit card.
    Now, I want to remove my credit card information from this.
    However, there is no such button or icon as "Remove Credit Card info"/ Credit Card "None".
    I'm do not think if the Credit Card info becomes permanent and non-removable on the account.
    So, if you guys know a way to remove the existing Credit Card info, pls let me know.
    Thanks!

    so u found the answer already or nt this whole year? im facing the same problem too now

  • HT201303 how to remove credit card information from account?

    I want to remove my credit card info from app store

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    You might not get the 'none' option then if you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366

  • How can I edit or remove credit card information from my iCloud account

    How can I edit or remove my credit card information from iCloud

    Open iTunes and go to the iTunes Store. In the current Mac version, click on your name in the toolbar and choose 'Account details'. Log in. Click 'Edit' next to 'Payment details' and choose 'None' from the options available, or click the type of card you want to use and enter the details. Click 'Done' at bottom right, then again in the first page to leave the account details.

  • How can i removed credit card information from my apple id ?

    I already have an apple id, but when i want to use it to download from i tunes or app store the question about credit card always appear. Can i pass these question but still able to download free app from app store?

    If you do not live in the U.S. you may not have the option to remove a credit card from your iTunes account. But if you do have a credit card listed in the account and it has been verified, you aren't charged for free apps anyway, so I'm not sure why removing the card matters. But you can try this.
    Settings>iTunes & App Stores>Apple ID. Tap you ID. Tap View Apple ID in the next window. Enter your Password. Then go to Payment Information and see if you can remove the card in there.
    If you already created the ID and you are trying to use the ID without a credit card, you are stuck now. You have to enter a credit card and then you might be able to remove it.
    If you wanted to create an ID without a credit card, you did it incorrectly. Read this.
    http://support.apple.com/kb/HT2534

  • How to remove credit card information from iPhone 6

    I can't download Netflix with icloud it says a problem with my credit card payment but I'm not buying anything and I want it removed!!! HOW ?!?!

    What is the exact error message that you are getting ? If it's something about 'a problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase, until that is paid off you won't be able to download anything from the store (including free items, redownloading, and app updates).
    Otherwise, on your phone try tapping on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should give you a payments link on your account's page.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
    If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? - Apple Support

  • Deleting Card Information from App Store

    I recently signed up with an Apple ID and had to enter my credit card information. This information is now saved @ the App Store. I don't want such information to be saved. How do I remove the card information or delete my account? Thanks, any help would be greatly appreciated

    not solve my problem

  • HT1918 How do i remove credit card information from my account?

    My son talked his grandmother into purchasing an app. I only let him use gift cards for this and would like to remove all creditcard info to avoid future problems. Thanks for any help!!

    Hi there
    I am still waiting for an answer.  I see numerous reply that do not answer the question, saying something like go into 'Payment Type' and select 'none'. 
    Well, that does not appear to exist on my account.
    Also, why are there only options to say an answer 'Solved my question'!? 
    What is the point in this self-congratulatory, self-perpetuating cobblers!?
    It's nothing short of sinister that there is not a clear and simple option on how to delete my credit card details from my account.
    I would appreciate a proper response from Apple by return.

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