Cannot repair plist files
I recently can DiskWarrior and it states it cannot repair the following plist files:
com.apple.iphotomosaic.plist
com.CONAsia.Gentry.plist
com.Diompaci.Lanugo.plist
com.signcorporation.featherbrain.plist
com.VandessIncorporated.DataSoftware.plist
Aside from the iPhoto screen saver above (which I never use), I have no idea what these other programs files are. Interestingly, the date on them precede the date of my MBP's purchase. I suspect they were transfered from my PBG4 whose files were migrated over to this machine.
So my question is, can I simply delete these files as an alternative to repairing them?
Hi There
These files can be deleted safely without any implication as they are automatically created by applications that are run on your computer. If you notice that any software on your computer reverts to it's default settings then that was the program the file was most likely associated with.
J.C
Similar Messages
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Sfc /scannow - Cannot repair member file
I ran sfc /scannow and then filtered the results to a file. There are several errors that were flagged that could not be repaired. They seem to be related to an update "Package_83_for_KB2769165".
What can I do to fix the files?
2013-01-14 15:42:22, Info CSI 0000030d [SR] Verifying 100 (0x00000064) components
2013-01-14 15:42:22, Info CSI 0000030e [SR] Beginning Verify and Repair transaction
2013-01-14 15:42:27, Info CSI 0000030f Hashes for file member \SystemRoot\WinSxS\x86_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_a1af7694d303e9dc\I386\CNBJ2530.DPB do not match actual file [l:34{17}]"I386\CNBJ2530.DPB" :
Found: {l:32 b:4uk9tm5oyYcvbi9VbkRxejcqVHTrvt1WZoWcPIlOeII=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2013-01-14 15:42:27, Info CSI 00000310 [SR] Cannot repair member file [l:34{17}]"I386\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-01-14 15:42:46, Info CSI 00000311 Hashes for file member \SystemRoot\WinSxS\x86_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_a1af7694d303e9dc\I386\CNBJ2530.DPB do not match actual file [l:34{17}]"I386\CNBJ2530.DPB" :
Found: {l:32 b:4uk9tm5oyYcvbi9VbkRxejcqVHTrvt1WZoWcPIlOeII=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2013-01-14 15:42:46, Info CSI 00000312 [SR] Cannot repair member file [l:34{17}]"I386\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-01-14 15:42:46, Info CSI 00000313 [SR] This component was referenced by [l:160{80}]"Package_83_for_KB2769165~31bf3856ad364e35~x86~~6.2.1.0.2769165-10628_neutral_GDR"
2013-01-14 15:42:48, Info CSI 00000314 [SR] Verify complete
2013-01-14 15:42:48, Info CSI 00000315 [SR] Verifying 100 (0x00000064) components
2013-01-14 15:42:48, Info CSI 00000316 [SR] Beginning Verify and Repair transaction
2013-01-14 15:42:52, Info CSI 00000317 [SR] Verify complete
2013-01-14 15:42:52, Info CSI 00000318 [SR] Verifying 100 (0x00000064) components
2013-01-14 15:42:52, Info CSI 00000319 [SR] Beginning Verify and Repair transaction
2013-01-14 15:42:57, Info CSI 0000031a [SR] Verify complete
2013-01-14 15:42:57, Info CSI 0000031b [SR] Verifying 100 (0x00000064) components
2013-01-14 15:42:57, Info CSI 0000031c [SR] Beginning Verify and Repair transaction
2013-01-14 15:43:03, Info CSI 0000031d [SR] Verify complete
2013-01-14 15:43:03, Info CSI 0000031e [SR] Verifying 100 (0x00000064) components
2013-01-14 15:43:03, Info CSI 0000031f [SR] Beginning Verify and Repair transaction
2013-01-14 15:43:17, Info CSI 00000323 [SR] Verify complete
2013-01-14 15:43:17, Info CSI 00000324 [SR] Verifying 67 (0x00000043) components
2013-01-14 15:43:17, Info CSI 00000325 [SR] Beginning Verify and Repair transaction
2013-01-14 15:43:21, Info CSI 00000326 [SR] Verify complete
2013-01-14 15:43:21, Info CSI 00000327 [SR] Repairing 1 components
2013-01-14 15:43:21, Info CSI 00000328 [SR] Beginning Verify and Repair transaction
2013-01-14 15:43:22, Info CSI 00000329 Hashes for file member \SystemRoot\WinSxS\x86_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_a1af7694d303e9dc\I386\CNBJ2530.DPB do not match actual file [l:34{17}]"I386\CNBJ2530.DPB" :
Found: {l:32 b:4uk9tm5oyYcvbi9VbkRxejcqVHTrvt1WZoWcPIlOeII=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2013-01-14 15:43:22, Info CSI 0000032a [SR] Cannot repair member file [l:34{17}]"I386\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-01-14 15:43:22, Info CSI 0000032b Hashes for file member \SystemRoot\WinSxS\x86_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_a1af7694d303e9dc\I386\CNBJ2530.DPB do not match actual file [l:34{17}]"I386\CNBJ2530.DPB" :
Found: {l:32 b:4uk9tm5oyYcvbi9VbkRxejcqVHTrvt1WZoWcPIlOeII=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2013-01-14 15:43:22, Info CSI 0000032c [SR] Cannot repair member file [l:34{17}]"I386\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-01-14 15:43:22, Info CSI 0000032d [SR] This component was referenced by [l:160{80}]"Package_83_for_KB2769165~31bf3856ad364e35~x86~~6.2.1.0.2769165-10628_neutral_GDR"
2013-01-14 15:43:22, Info CSI 0000032e [SR] Repair complete
2013-01-14 15:43:22, Info CSI 0000032f [SR] Committing transaction
2013-01-14 15:43:23, Info CSI 00000334 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repairedPlease run the new DISM command instead:
DISM /Online /Cleanup-Image /RestoreHealth
it can download missing files.
"A programmer is just a tool which converts caffeine into code"
The DISM command doesn't work in an environment that runs Windows Server Update Services, unless you configure the
Specify settings for optional component installation and component repair setting:
http://technet.microsoft.com/en-us/library/hh825020.aspx#BKMK_SetGPO
The default source location is Windows Update. Before configuring this, the output is displayed as below:
C:\Windows\system32>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.16384
Image Version: 6.3.9600.16384
[==========================100.0%==========================]
Error: 0x800f0906
The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see
http://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
When configuring Specify settings for optional component installation and component repair, select
Contact Windows Update directly to download repair content instead of Windows Server Update Services (WSUS).
Run the DISM command again and the operation will complete successfully.
or use note pad create a repair.bat file, copy and paste the text, run as admin.
net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv
net stop bits
net start bits
net stop cryptsvc
cd %systemroot%\system32
ren catroot2 catroot2old
net start cryptsvc
Then try this again
DISM /Online
/Cleanup-Image
/RestoreHealth
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/dismexe-online-cleanup-image-restore-health-failed/668ef107-5f4c-4959-ba93-76d052452315
Edit: I had the same error code as you not to long ago, the above repairbat fixed that problem.
Little easier then configuring paths and running dism. I have fixed the error doing it that way too. Below is the link how to my how to. check my post
http://social.technet.microsoft.com/Forums/windows/en-US/d126a392-1491-4371-962c-1d1269806aff/win-81-pro-dism-online-cleanupimage-restorehealth-returns-error-14098?forum=w8itprogeneral#f2ae2d58-aad6-446a-a648-b709ec87b5d2 -
Disk Utility reports it cannot repair this file...ARDAgent
Started verify/repair permissions on disk0s2 Silver Book
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired
Anyone know what that means? Is there a problem I should be concerned about?
Thanks!I'm not sure, but this issue has been around for a very long time. Looks like 5 years at least:
Disk Utility Warning: SUID file xxx has been modified, will not be repaired
Apple has a document on it that says you can ignore them:
Mac OS X: Disk Utility's Repair Disk Permissions messages that you can safely ignore - Apple Support
It would be nice if this "warning" didn't occur if it wasn't a problem, since it's still generating concern 5 years on -
Please help... it seems all is lost as all I kind find on this subject seem to lead to nowhere. My engagement was on imovie, a school project, several videos of our son. You will have to hold my hand through this process... as I am not very good at this type of thing. I believe I have deleted all the necessary plist files and moved my projects and events to a folder on my desktop. imovie has been upgraded to version 9.0.9... Whenever I open it I just get the beachball and then I have to force quit and I get the following report:
Date/Time:
2013-08-02 23:48:24 -0500
OS Version:
10.7.5 (Build 11G63b)
Architecture:
x86_64
Report Version: 9
Command:
iMovie
Path:
/Applications/iMovie.app/Contents/MacOS/iMovie
Version:
9.0.9 (1795)
Build Version: 2
Project Name:
iMovieApp
Source Version: 1795000000000000
App Item ID:
408981434
App External ID: 15340117
Parent:
launchd [120]
PID:
1184
Event:
hang
Duration:
2.60s
Steps:
27 (100ms sampling interval)
Pageins:
0
Pageouts:
0
Process:
iMovie [1184]
Path:
/Applications/iMovie.app/Contents/MacOS/iMovie
Architecture:
i386
UID:
504
Thread 0x3dd6
User stack:
27 ??? (in iMovie) [0xf9c95]
27 ??? (in iMovie) [0xfa12a]
27 NSApplicationMain + 1054 (in AppKit) [0x92d8fac5]
27 -[NSApplication run] + 911 (in AppKit) [0x92afeac1]
27 ??? (in iMovie) [0x1485be]
27 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113 (in AppKit) [0x92b02752]
27 _DPSNextEvent + 678 (in AppKit) [0x92b02ee8]
27 BlockUntilNextEventMatchingListInMode + 88 (in HIToolbox) [0x9c85671a]
27 ReceiveNextEventCommon + 381 (in HIToolbox) [0x9c8568ab]
27 RunCurrentEventLoopInMode + 318 (in HIToolbox) [0x9c84f543]
27 CFRunLoopRunInMode + 120 (in CoreFoundation) [0x9ad10088]
27 CFRunLoopRunSpecific + 332 (in CoreFoundation) [0x9ad101dc]
27 __CFRunLoopRun + 1112 (in CoreFoundation) [0x9ad109c8]
27 __CFRunLoopDoSources0 + 246 (in CoreFoundation) [0x9ace6af6]
27 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15 (in CoreFoundation) [0x9ace713f]
27 __NSThreadPerformPerform + 503 (in Foundation) [0x95e5fe0c]
27 -[NSObject performSelector:withObject:] + 65 (in CoreFoundation) [0x9ad6fd11]
27 -[ILMediaGroupsTreeController _reloadFinished:] + 715 (in iLifeMediaBrowser) [0x94ff72a0]
27 -[ILMediaGroupsTreeController setAllGroups:] + 180 (in iLifeMediaBrowser) [0x94ff8dee]
27 -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 131 (in Foundation) [0x95e2316d]
27 NSKeyValueDidChange + 279 (in Foundation) [0x95e7bbf1]
27 NSKeyValueNotifyObserver + 387 (in Foundation) [0x95e59194]
27 -[ILMediaObjectsViewController observeValueForKeyPath:ofObject:change:context:] + 1217 (in iLifeMediaBrowser) [0x9500538b]
27 -[ILMediaObjectsViewController syncTreeNodeSelections] + 419 (in iLifeMediaBrowser) [0x9501179d]
27 -[ILMediaObjectsViewController groupSelectionChanged:] + 233 (in iLifeMediaBrowser) [0x95007225]
27 -[ILMediaObjectsViewController updateMediaObjectsViewToSelectedGroups:] + 2002 (in iLifeMediaBrowser) [0x9501035f]
27 -[NSArrayController setContent:] + 858 (in AppKit) [0x92d97f3f]
27 -[NSArrayController _arrangeObjectsWithSelectedObjects:avoidsEmptySelection:operationsMask:useBasis :] + 856 (in AppKit) [0x92d95aa0]
27 -[NSArrayController didChangeValuesForArrangedKeys:objectKeys:indexKeys:] + 53 (in AppKit) [0x92d96231]
27 -[NSController didChangeValueForKey:] + 48 (in AppKit) [0x92b18430]
27 -[NSController _notifyObserversForKeyPath:change:] + 238 (in AppKit) [0x92b18526]
27 -[NSObject(NSKeyValueObservingPrivate) _notifyObserversForKeyPath:change:] + 1026 (in Foundation) [0x95e52f44]
27 NSKeyValueNotifyObserver + 387 (in Foundation) [0x95e59194]
27 -[ILMediaObjectsViewController observeValueForKeyPath:ofObject:change:context:] + 299 (in iLifeMediaBrowser) [0x95004ff5]
27 -[IKImageBrowserView(ImageBrowserDatasource) reloadData] + 368 (in ImageKit) [0x9b96ba12]
27 -[IKImageBrowserView(ImageBrowserLayout) updateLayoutOfCells] + 100 (in ImageKit) [0x9b978e18]
27 -[IKImageBrowserView(ImageBrowserLayout) updateLayoutOfCellsAtIndexes:] + 174 (in ImageKit) [0x9b978d52]
27 -[IKImageBrowserView(ImageBrowserScrolling) adjustDocumentSize] + 49 (in ImageKit) [0x9b98170c]
27 -[IKImageBrowserLayoutManager contentSize] + 100 (in ImageKit) [0x9b9d6fbc]
27 -[IKImageBrowserLayoutManager updateIfNeeded] + 44 (in ImageKit) [0x9b9d4a9d]
27 -[IKImageBrowserLayoutManager update] + 213 (in ImageKit) [0x9b9d4a46]
27 -[IKImageBrowserSubsetLayoutManager updateLayout] + 60 (in ImageKit) [0x9ba0451a]
27 -[IKImageBrowserGrid computeContentSize] + 399 (in ImageKit) [0x9b941329]
27 -[IKImageBrowserGrid translationRatioAtRow:] + 63 (in ImageKit) [0x9b94095e]
27 -[IKImageBrowserGrid validateRowsTranslationsToRowIndex:] + 621 (in ImageKit) [0x9b941015]
27 -[IKImageBrowserCell aspectRatio] + 44 (in ImageKit) [0x9b94950e]
27 -[IKImageBrowserCell _computeAspectRatio] + 36 (in ImageKit) [0x9b949585]
27 -[IKImageCell validateDatasource] + 1118 (in ImageKit) [0x9ba2af82]
27 -[NSObject(IKImageBrowserItemOptional) IKImageRepresentationWithType:] + 33 (in ImageKit) [0x9ba26f8f]
27 -[ILMediaObject imageRepresentation] + 533 (in iLifeMediaBrowser) [0x94feffd4]
27 -[ILMediaObject thumbnailPath] + 86 (in iLifeMediaBrowser) [0x94ff43b5]
27 -[ILMediaObject _internal_thumbnailPath] + 52 (in iLifeMediaBrowser) [0x94ff4453]
27 -[ILMediaObject refreshThumbnailCacheInfo] + 62 (in iLifeMediaBrowser) [0x94ff0199]
27 -[ILMediaBrowserImageManager loadCachedAttributesForMediaObject:] + 48 (in iLifeMediaBrowser) [0x94ffa93d]
22 -[ILMediaBrowserImageManager loadCachedAttributesForMediaObject:updateIfNotFound:] + 466 (in iLifeMediaBrowser) [0x94ffab14]
22 -[ILMediaBrowserImageManager updateThumbnailDataXmlForPath:info:] + 116 (in iLifeMediaBrowser) [0x94ffa906]
15 -[NSDictionary(NSDictionary) writeToFile:atomically:] + 236 (in Foundation) [0x95e2a2fe]
15 CFPropertyListCreateXMLData + 32 (in CoreFoundation) [0x9ad44640]
15 _CFPropertyListCreateXMLData + 203 (in CoreFoundation) [0x9ad4471b]
7 _CFAppendXML0 + 3261 (in CoreFoundation) [0x9ad4561d]
2 _CFAppendXML0 + 3261 (in CoreFoundation) [0x9ad4561d]
1 _CFAppendXML0 + 290 (in CoreFoundation) [0x9ad44a82]
1 _appendEscapedString + 602 (in CoreFoundation) [0x9ad461ea]
1 _plistAppendCharacters + 80 (in CoreFoundation) [0x9ad44850]
1 _CFAppendXML0 + 5210 (in CoreFoundation) [0x9ad45dba]
1 __CFNumberCreateFormattingDescriptionAsFloat64 + 181 (in CoreFoundation) [0x9ad61df5]
1 CFStringCreateWithFormat + 110 (in CoreFoundation) [0x9ace102e]
1 __CFStringAppendFormatCore + 6588 (in CoreFoundation) [0x9acdad9c]
1 _CFAppendXML0 + 2847 (in CoreFoundation) [0x9ad4547f]
1 CFRelease + 169 (in CoreFoundation) [0x9acde039]
1 _objc_rootRelease + 47 (in libobjc.A.dylib) [0x99b0854e]
1 -[__NSArrayM dealloc] + 394 (in CoreFoundation) [0x9ad084da]
1 -[NSObject dealloc] + 107 (in CoreFoundation) [0x9ad0855b]
1 _object_dispose + 78 (in libobjc.A.dylib) [0x99b11dc0]
1 szone_size + 0 (in libsystem_c.dylib) [0x98b64cd1]
1 _CFAppendXML0 + 2616 (in CoreFoundation) [0x9ad45398]
1 CFDictionaryGetKeysAndValues + 455 (in CoreFoundation) [0x9aceb567]
1 CFBasicHashGetElements + 207 (in CoreFoundation) [0x9aceb63f]
1 _CFAppendXML0 + 3128 (in CoreFoundation) [0x9ad45598]
1 _appendEscapedString + 653 (in CoreFoundation) [0x9ad4621d]
1 _plistAppendCharacters + 80 (in CoreFoundation) [0x9ad44850]
1 _CFAppendXML0 + 2778 (in CoreFoundation) [0x9ad4543a]
1 CFArraySortValues + 1183 (in CoreFoundation) [0x9ace86ef]
1 CFQSortArray + 231 (in CoreFoundation) [0x9ace8927]
1 CFSortIndexes + 1494 (in CoreFoundation) [0x9ad18466]
1 __CFSimpleMergeSort + 124 (in CoreFoundation) [0x9ad1850c]
1 __CFQSortArray_block_invoke_1 + 47 (in CoreFoundation) [0x9ad186ef]
1 __CFArrayCompareValues + 36 (in CoreFoundation) [0x9ad18724]
1 CFStringCompare + 60 (in CoreFoundation) [0x9acf4c8c]
1 CFStringCompareWithOptionsAndLocale + 35 (in CoreFoundation) [0x9acf4cc3]
1 CFStringGetLength + 108 (in CoreFoundation) [0x9acdc97c]
1 _CFAppendXML0 + 2722 (in CoreFoundation) [0x9ad45402]
1 CFArrayReplaceValues + 135 (in CoreFoundation) [0x9ace8ac7]
1 -[NSMutableArray replaceObjectsInRange:withObjects:count:] + 979 (in CoreFoundation) [0x9ad27e93]
4 _CFAppendXML0 + 3128 (in CoreFoundation) [0x9ad45598]
2 _appendEscapedString + 340 (in CoreFoundation) [0x9ad460e4]
1 CFStringGetCharacters + 143 (in CoreFoundation) [0x9aced27f]
1 CFStringGetCharacters + 20 (in CoreFoundation) [0x9aced204]
2 _appendEscapedString + 602 (in CoreFoundation) [0x9ad461ea]
2 _plistAppendCharacters + 150 (in CoreFoundation) [0x9ad44896]
2 CFDataAppendBytes + 163 (in CoreFoundation) [0x9aceb793]
1 CFDataReplaceBytes + 487 (in CoreFoundation) [0x9ace9857]
1 __CFDataGrow + 354 (in CoreFoundation) [0x9acec362]
1 realloc + 175 (in libsystem_c.dylib) [0x98ba56f6]
1 malloc_zone_realloc + 84 (in libsystem_c.dylib) [0x98ba47c0]
1 szone_realloc + 2552 (in libsystem_c.dylib) [0x98b6f6f4]
1 vm_copy + 167 (in libsystem_kernel.dylib) [0x9a73fa6c]
1 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x9a741c22]
1 CFDataReplaceBytes + 727 (in CoreFoundation) [0x9ace9947]
1 memmove$VARIANT$sse42 + 39 (in libsystem_c.dylib) [0x98b279e4]
2 _CFAppendXML0 + 3239 (in CoreFoundation) [0x9ad45607]
2 CFDictionaryGetValue + 135 (in CoreFoundation) [0x9acd6a87]
1 CFBasicHashFindBucket + 1844 (in CoreFoundation) [0x9acd71d4]
1 __CFDictionaryStandardEquateKeys + 46 (in CoreFoundation) [0x9ace422e]
1 CFEqual + 91 (in CoreFoundation) [0x9ace429b]
1 CFBasicHashFindBucket + 1679 (in CoreFoundation) [0x9acd712f]
1 __CFDictionaryStandardHashKey + 32 (in CoreFoundation) [0x9acd7700]
1 __CFStringHash + 125 (in CoreFoundation) [0x9ace0a4d]
2 _CFAppendXML0 + 2778 (in CoreFoundation) [0x9ad4543a]
2 CFArraySortValues + 1183 (in CoreFoundation) [0x9ace86ef]
2 CFQSortArray + 231 (in CoreFoundation) [0x9ace8927]
2 CFSortIndexes + 1494 (in CoreFoundation) [0x9ad18466]
1 __CFSimpleMergeSort + 289 (in CoreFoundation) [0x9ad185b1]
1 __CFSimpleMergeSort + 289 (in CoreFoundation) [0x9ad185b1]
1 __CFSimpleMergeSort + 289 (in CoreFoundation) [0x9ad185b1]
1 __CFSimpleMergeSort + 259 (in CoreFoundation) [0x9ad18593]
1 __CFSimpleMergeSort + 289 (in CoreFoundation) [0x9ad185b1]
1 __CFSimpleMergeSort + 289 (in CoreFoundation) [0x9ad185b1]
1 __CFSimpleMergeSort + 400 (in CoreFoundation) [0x9ad18620]
1 __CFQSortArray_block_invoke_1 + 47 (in CoreFoundation) [0x9ad186ef]
1 __CFArrayCompareValues + 36 (in CoreFoundation) [0x9ad18724]
1 CFStringCompare + 60 (in CoreFoundation) [0x9acf4c8c]
1 bcmp + 153 (in libsystem_c.dylib) [0x98b9f1b9]
1 __CFSimpleMergeSort + 259 (in CoreFoundation) [0x9ad18593]
1 __CFSimpleMergeSort + 289 (in CoreFoundation) [0x9ad185b1]
1 __CFSimpleMergeSort + 259 (in CoreFoundation) [0x9ad18593]
1 __CFSimpleMergeSort + 289 (in CoreFoundation) [0x9ad185b1]
1 __CFSimpleMergeSort + 289 (in CoreFoundation) [0x9ad185b1]
1 __CFSimpleMergeSort + 259 (in CoreFoundation) [0x9ad18593]
1 __CFSimpleMergeSort + 400 (in CoreFoundation) [0x9ad18620]
1 __CFQSortArray_block_invoke_1 + 47 (in CoreFoundation) [0x9ad186ef]
1 __CFArrayCompareValues + 36 (in CoreFoundation) [0x9ad18724]
1 CFStringCompare + 60 (in CoreFoundation) [0x9acf4c8c]
1 bcmp + 132 (in libsystem_c.dylib) [0x98b9f1a4]
5 -[NSDictionary(NSDictionary) writeToFile:atomically:] + 287 (in Foundation) [0x95e2a331]
5 -[NSData(NSData) writeToFile:atomically:] + 103 (in Foundation) [0x95e2a51e]
5 _NSWriteBytesToFile + 60 (in Foundation) [0x95e2a565]
4 __fsync + 10 (in libsystem_kernel.dylib) [0x9a7445fa]
1 _NSWriteBytesToFileWithExtendedAttributes + 1253 (in Foundation) [0x95e2aa52]
1 __rename + 10 (in libsystem_kernel.dylib) [0x9a743b0a]
2 -[NSDictionary(NSDictionary) writeToFile:atomically:] + 61 (in Foundation) [0x95e2a24f]
1 _NSIsPList + 793 (in Foundation) [0x95e28608]
1 _NSIsPList + 659 (in Foundation) [0x95e28582]
1 -[__NSCFDictionary keyEnumerator] + 97 (in CoreFoundation) [0x9ad5e271]
1 -[__NSCFDictionary retain] + 25 (in CoreFoundation) [0x9ad3bec9]
1 _NSIsPList + 770 (in Foundation) [0x95e285f1]
1 -[__NSCFDictionary objectForKey:] + 28 (in CoreFoundation) [0x9ad3897c]
1 CFDictionaryGetValue + 135 (in CoreFoundation) [0x9acd6a87]
1 CFBasicHashFindBucket + 1844 (in CoreFoundation) [0x9acd71d4]
1 __CFDictionaryStandardEquateKeys + 46 (in CoreFoundation) [0x9ace422e]
1 CFEqual + 261 (in CoreFoundation) [0x9ace4345]
1 bcmp + 128 (in libsystem_c.dylib) [0x98b9f1a0]
5 -[ILMediaBrowserImageManager loadCachedAttributesForMediaObject:updateIfNotFound:] + 411 (in iLifeMediaBrowser) [0x94ffaadd]
5 -[ILMediaBrowserImageManager loadAttributes:forMediaObject:atPath:] + 79 (in iLifeMediaBrowser) [0x94ffab80]
5 -[ILMediaBrowserImageManager loadAttributes:forImageMediaObject:atPath:] + 720 (in iLifeMediaBrowser) [0x94ffd6ca]
3 -[IKImageWrapper saveAsTIFFAtPath:] + 69 (in ImageKit) [0x9b91df81]
3 -[NSData(NSData) writeToFile:atomically:] + 103 (in Foundation) [0x95e2a51e]
3 _NSWriteBytesToFile + 60 (in Foundation) [0x95e2a565]
3 __fsync + 10 (in libsystem_kernel.dylib) [0x9a7445fa]
2 -[IKImageWrapper saveAsTIFFAtPath:] + 36 (in ImageKit) [0x9b91df60]
1 -[IKImageWrapper TIFFRepresentation] + 82 (in ImageKit) [0x9b91eb1c]
1 -[NSImage TIFFRepresentation] + 49 (in AppKit) [0x92d505e3]
1 -[NSImage TIFFRepresentationUsingCompression:factor:] + 806 (in AppKit) [0x92d50911]
1 +[NSBitmapImageRep TIFFRepresentationOfImageRepsInArray:] + 56 (in AppKit) [0x92d50dd9]
1 +[NSBitmapImageRep(NSBitmapImageFileTypeExtensions) representationOfImageRepsInArray:usingType:properties:] + 2439 (in AppKit) [0x92d51768]
1 CGImageDestinationFinalize + 158 (in ImageIO) [0x961dc693]
1 _CGImagePluginWriteTIFF + 3885 (in ImageIO) [0x961dd5e9]
1 CGAccessSessionGetBytes + 164 (in CoreGraphics) [0x99202dbc]
1 memmove$VARIANT$sse42 + 136 (in libsystem_c.dylib) [0x98b27a45]
1 -[IKImageWrapper TIFFRepresentation] + 64 (in ImageKit) [0x9b91eb0a]
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Hi
Yes this can be many things - and I can only guess/suggest.
A. a very common origin to make the Mac un-happy is to - PANIC-HALT - when the round multicolored thing appear.
So much can go wrong by doing this - and if done often problem builds up that can result in a real disaster.
B. NEVER - move or alter any folder named - iMovie Event's resp. iMovie Project's - as iMovie has no search function - moving them results in that iMovie get's 100% lost.
One can move them - but this HAS TO BE done within the iMovie application (as it is up and running)
C. preference files - there are TWO or more Libraries on Your Mac. First and easy to find is the one You see when opening Your Start-Up Hard Disk window = Root Library == the WRONG ONE
What we need to find is the one in Your User-Account folder (icon as a house) - and this is in Mac OS X.7, X.8 and X.9 HIDDEN. To see it do:
( It can be done like this: Open Terminal, then enter:
chflags nohidden ~/Library
Press return, then restart, and it will always be visible until the next major update, when you do the same thing again. )
or - do like this.
On the Finder window at the top left of the screen,
Hold down the Option key and clicked on Go.
This allowed You to see the Library folder and select it.
Then keep the Option button pressed down in order to see and select the Library folder.
Once found it, You are able to navigate to the iMovie preferences file and move it to the trash. iMovie then start’s up fine!
Now here in Your User Library - find Preferences and trash
com.apple.iMovie.plist
com.apple.iMovie3.plist
com.apple.iMovie7.plist
com.apple.iMovie8.plist
com.apple.iMovie9.plist
com.apple.iMovieApp.plist
and find
com.apple.iApps.plist
While iMovie is NOT RUNNING - move this/these file/s out on to desk-top.
Now restart iMovie.
I Prefere another way to find out if this is the problem.
(after all folders (iMovie Event/Projects are moved into original place)
• go up to Apple Menu
• Down to System Pref's
• Select Accounts - Create a new User
• Go down the Apple menu - Log OUT
• Log into as the new User
Now try iMovie
Does it work at all ? (Yes You don't see Events or Projects in Your original Account just now)
If so - Then we know that there is a corrupted pref file to be trashed.
Else - the problem are much more severe.
D. After Panic Halt / Forced Quit - I always do -. to keep disasters on arms length.
• Repair Permissions (Apple Disk Util tool)
• Start from other HD or DVD - then run Repair Hard Disk (Apple Disk Util tool)
Yours trying to be of help - Bengt W -
IPhoto Keeps Quitting Even after Deleting Plist Files Repairing perm Files
When I try to launch iPhoto The page seems to begin to load then I get a box saying " The application iPhoto has unexpectedly quit". I tried to troubleshoot by deleting the iPhoto plist files and then I repaired the permission files.There is still no change.
What else can I do? Thanks very much for your help!Glad to help, but I think you worked the magic Sally. Deleting photos from the Desktop is harmless to iPhoto, and doing the same again should not be a problem. Maybe it was the overfull disk that initially caused iPhoto to think, 'I don't have enough space here to open, so I'll crash.'
It works like this. If you connected a camera and imported them into iPhoto, then that is the only place those photos reside and to delete any of them afterwards would have to be done in iPhoto where you would select a photo, then Move to Trash. This would keep the index straight.
But if you had some photos on your desktop and imported them into iPhoto, it makes a copy of them inside the iPhoto Library. If you were to delete one of those photos from the Desktop, it would still show in iPhoto because its copy still exists in the iPhoto Library.
So when you reported the problem arose after your deleted some photos, it made me think along the lines I did. But as you didn't muck about with the iPhoto Library folder's contents, you could not have damaged it. So you haven't done anything to wreck things. Maybe iPhoto was just choking from a lack of space.
It's great your photos are still all there. Now, with that copy of your iPhoto Library - put it on a CD for safe keeping. Games, software, info from websites, even songs can mostly be replaced if need be, but one's photos are unique and deserved to be backed up, to either another hard drive or burnt to an optical disk.
A tip: I suggest you create a new folder in your Pictures folder called say, ExtraShots (name it what you like) and put your photos there instead of the desktop. Doing so is not crucial, just tidy, and there is a slight advantage that your computer will run quicker if the Desktop is uncluttered.
Not a tip: Do keep your hard drive down to less than about 90% full / at least 10% "available free space" as Macs like room.
All the best, and I hope you take some great photos. -
Hello friends.
After getting tired of iTunes and Evernote constantly freezing and crashing i tried to clean up my launch agents etc
I deleted all the unused extensions and agents. But I just can't find the com.koingosw.MacCleanse4Helper.TrashWatcher.plist and com.koingosw.MacCleanse4Helper.Reminder.plist.
Also - please tell me if there are some other indicators of worry.
Thanks in advance.
Here's my final EtreCheck report:
EtreCheck version: 2.1.8 (121)
Report generated February 3, 2015 at 08:10:51 GMT+2
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Technical Specifications)
MacBook Air - model: MacBookAir5,2
1 1.8 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 829
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:3:15
Disk Information: ℹ️
APPLE SSD TS128E disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
disk (disk1) / : 120.10 GB (70.27 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.cyberic.SmoothMouse (9 - SDK 10.8) [Click for support]
[loaded] com.globaldelight.driver.Boom2Device (1.1 - SDK 10.10) [Click for support]
[loaded] com.metakine.handsoff.driver (2.3.3 - SDK 10.6) [Click for support]
/System/Library/Extensions
[not loaded] com.wetelecom.driver.WeModem (1) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.metakine.handsoff.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.cleverfiles.cfbackd.plist [Click for support]
[loaded] com.corecode.UninstallPKGDeleteHelper.plist [Click for support]
[loaded] com.creativebe.MainMenuHelper.plist [Click for support]
[running] com.freemacsoft.appcleanerd.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist [Click for support]
[running] com.metakine.handsoff.daemon.plist [Click for support]
[loaded] com.skype.skypeinstaller.plist [Click for support]
User Launch Agents: ℹ️
[running] com.cyberic.smoothmouse.plist [Click for support]
[loaded] com.cyberic.smoothmouseupdater.plist [Click for support]
[loaded] com.koingosw.MacCleanse4Helper.Reminder.plist [Click for support]
[failed] com.koingosw.MacCleanse4Helper.TrashWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
Bartender Application (/Applications/Bartender.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Alfred 2 Application (/Applications/Alfred 2.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
PuntoSwitcher Application (/Applications/PuntoSwitcher.app)
AppCleaner Helper Application Hidden (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
Skype Application Hidden (/Applications/Skype.app)
Lightshot Screenshot Application Hidden (/Applications/Lightshot Screenshot.app)
Fantastical Application (/Applications/Fantastical.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.189 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
1Password
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
SmoothMouse [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% Tuba Free
11% WindowServer
11% Google Chrome
5% coreaudiod
3% HandsOffDaemon
Top Processes by Memory: ℹ️
176 MB Google Chrome
116 MB Skype
73 MB Alternote
73 MB Tuba Free
73 MB iTunes
Virtual Memory Information: ℹ️
250 MB Free RAM
1.54 GB Active RAM
1.52 GB Inactive RAM
818 MB Wired RAM
1.46 GB Page-ins
12 MB Page-outs
Diagnostics Information: ℹ️
Feb 3, 2015, 08:06:36 AM Self test - passed
Feb 3, 2015, 07:52:44 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075244_[redacted].crash
Feb 3, 2015, 07:52:34 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075234_[redacted].crash
Feb 3, 2015, 07:52:23 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075223_[redacted].crash
Feb 3, 2015, 07:52:13 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075213_[redacted].crash
Feb 3, 2015, 07:52:03 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075203_[redacted].crash
Feb 3, 2015, 07:51:53 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075153_[redacted].crash
Feb 3, 2015, 07:51:42 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075142_[redacted].crash
Feb 3, 2015, 07:51:32 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075132_[redacted].crash
Feb 3, 2015, 07:51:22 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075122_[redacted].crash
Feb 3, 2015, 07:51:12 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075112_[redacted].crash
Feb 3, 2015, 07:51:01 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075101_[redacted].crash
Feb 3, 2015, 07:50:51 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075051_[redacted].crash
Feb 3, 2015, 07:50:41 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075041_[redacted].crash
Feb 3, 2015, 07:50:31 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075031_[redacted].crash
Feb 3, 2015, 07:50:20 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075020_[redacted].crash
Feb 3, 2015, 07:50:10 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075010_[redacted].crash
Feb 3, 2015, 07:50:00 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-075000_[redacted].crash
Feb 3, 2015, 07:49:50 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-074950_[redacted].crash
Feb 3, 2015, 07:49:39 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-074939_[redacted].crash
Feb 3, 2015, 07:49:29 AM /Library/Logs/DiagnosticReports/tunmgr_2015-02-03-074929_[redacted].crash
Feb 3, 2015, 07:31:33 AM /Library/Logs/DiagnosticReports/iTunes_2015-02-03-073133_[redacted].hang
Feb 3, 2015, 07:15:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PeerManager_2015-02-03-071511_ [redacted].crash
Feb 3, 2015, 07:12:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PeerManager_2015-02-03-071210_ [redacted].crash
Feb 3, 2015, 07:06:44 AM /Library/Logs/DiagnosticReports/spindump_2015-02-03-070644_[redacted].crash
Feb 2, 2015, 10:39:42 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223942_[redacted].crash
Feb 2, 2015, 10:39:32 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223932_[redacted].crash
Feb 2, 2015, 10:39:22 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223922_[redacted].crash
Feb 2, 2015, 10:39:11 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223911_[redacted].crash
Feb 2, 2015, 10:39:01 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223901_[redacted].crash
Feb 2, 2015, 10:38:51 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223851_[redacted].crash
Feb 2, 2015, 10:38:41 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223841_[redacted].crash
Feb 2, 2015, 10:38:30 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223830_[redacted].crash
Feb 2, 2015, 10:38:20 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223820_[redacted].crash
Feb 2, 2015, 10:38:10 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223810_[redacted].crash
Feb 2, 2015, 10:38:00 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223800_[redacted].crash
Feb 2, 2015, 10:37:49 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223749_[redacted].crash
Feb 2, 2015, 10:37:39 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223739_[redacted].crash
Feb 2, 2015, 10:37:29 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223729_[redacted].crash
Feb 2, 2015, 10:37:19 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223719_[redacted].crash
Feb 2, 2015, 10:37:08 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223708_[redacted].crash
Feb 2, 2015, 10:36:58 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223658_[redacted].crash
Feb 2, 2015, 10:36:48 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223648_[redacted].crash
Feb 2, 2015, 10:36:38 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223638_[redacted].crash
Feb 2, 2015, 10:36:27 PM /Library/Logs/DiagnosticReports/tunmgr_2015-02-02-223627_[redacted].crash
Feb 2, 2015, 08:39:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PeerManager_2015-02-02-203948_ [redacted].crash
Feb 2, 2015, 08:37:45 PM /Library/Logs/DiagnosticReports/spindump_2015-02-02-203745_[redacted].crash
Feb 2, 2015, 06:52:52 PM /Library/Logs/DiagnosticReports/spindump_2015-02-02-185252_[redacted].crash
Feb 2, 2015, 04:19:42 PM /Library/Logs/DiagnosticReports/spindump_2015-02-02-161942_[redacted].crash
Feb 2, 2015, 03:27:29 PM /Library/Logs/DiagnosticReports/spindump_2015-02-02-152729_[redacted].crash
Feb 2, 2015, 02:46:31 PM /Library/Logs/DiagnosticReports/spindump_2015-02-02-144631_[redacted].crash
Jan 31, 2015, 04:47:07 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164707_[redacted].crash
Jan 31, 2015, 04:46:57 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164657_[redacted].crash
Jan 31, 2015, 04:46:47 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164647_[redacted].crash
Jan 31, 2015, 04:46:37 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164637_[redacted].crash
Jan 31, 2015, 04:46:26 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164626_[redacted].crash
Jan 31, 2015, 04:46:16 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164616_[redacted].crash
Jan 31, 2015, 04:46:06 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164606_[redacted].crash
Jan 31, 2015, 04:45:55 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164555_[redacted].crash
Jan 31, 2015, 04:45:45 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164545_[redacted].crash
Jan 31, 2015, 04:45:35 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164535_[redacted].crash
Jan 31, 2015, 04:45:24 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164524_[redacted].crash
Jan 31, 2015, 04:45:14 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164514_[redacted].crash
Jan 31, 2015, 04:45:04 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164504_[redacted].crash
Jan 31, 2015, 04:44:56 PM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-164456_[redacted].crash
Jan 31, 2015, 10:09:24 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-100924_[redacted].crash
Jan 31, 2015, 10:09:13 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-100913_[redacted].crash
Jan 31, 2015, 10:09:03 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-100903_[redacted].crash
Jan 31, 2015, 10:08:53 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-100853_[redacted].crash
Jan 31, 2015, 08:58:42 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-31-085842_[redacted].crash
Jan 31, 2015, 08:17:58 AM /Library/Logs/DiagnosticReports/HandsOffDaemon_2015-01-31-081758_[redacted].cra shWow, your system must have a long history of having picked up assorted bad stuff ...
You have CleanMyMac2, which should definitely be removed.
You have other stuff (MacCleanse, for example) that I don't have first-hand knowledge about but should very likely be removed.
You are using Google Chrome which is a resource hog.
Further, your Adobe Flash player is not current.
If I had all these issues, I would do a clean install of Yosemite and only reintroduce the essential stuff.
You can search for the .plist files by opening finder, holding down the Option key, and doing Go > Library from Finder's menu and then searching for the file(s). -
Unable to locate damaged .plist file
After running DiskWarrior I received the message "Detected that Property List data is damaged and cannot be repaired. File: "RTMediaData599.plist" Location: "Macintosh HD/Users/trevorhogg/Public/"
When I go to the "Public" folder there is nothing there and when I search in the finder for this particular file it doesn't appear. Is there any way to locate this file so I can delete it?
Thanks for your help,
TrevorHello trevor:
The file with the period is invisible. This portion of a knowledge base article addresses "finding" invisible files:
+Finding invisible items+
+If you are searching for an item that would normally be invisible in the Finder, or if you need to search a folder that would normally be invisible in the Finder, you have two options. Using the search criteria in the Find dialog, select Visibility is Off (invisible) or Visibility is Any (visible or invisible). To use the Toolbar Search for searching an invisible folder, choose Go to Folder from the Go menu to select the folder, then search it.+
Barry -
IPhoto plist file corrupting hard drive
I was having trouble with Time Machine accessing an external HD and discovered that bad iphoto plist files were breaking the directory.
I ran DiskWarrior and discovered that the property list data on the drive "was damaged and could not be repaired." So I dumped all that data to another external HD, wiped the drive clean and started over with an empty disk and a new Time Machine file.
That worked for about 24 hours (TIme Machine did multiple automatic backups successfully). Today I get the same failure notice from Time Machine. Ran DiskWarrior again to find multiple identical Property List errors. Here are the details:
File: "com.apple.iphotomosaic.plist:"
Detected that Property List data is damaged and cannot be repaired.
XML parser error:
Unexpected character at line 1
Old-style plist parser error:
Unexpected character '0x4' at line 1
Location:"Silver/backups.backupdb/myname PowerBookG4 12"/2008-04-24-192320/Macintosh HD/Users/myname/Library/Preferences/"
I'm runnining iLife 08' and all software is up to date.
Any ideas?Switching off the iPhoto screen saver and trashing its plist file stopped the directory corruption issue. Even so, backups would not work.
Thinking it might be a WD issue, I went to the Western Digital support site and found a firmware update (designed to eliminate hardware ID conflicts when running two WD external HDs) and a newer "drive manager" (formerly called button manager). Installing the firmware update on my backup destination and the drive manager software seems to have eliminated the problem. I've been backing up over the hub successfully for almost 24 hours. Cross your fingers. -
10.5.8 update Mail has no viewer window OR plist file
Well, this is unexpected ... We're getting the dreaded no-viewer-window problem that Mail was having with earlier versions of Leopard. But now we're getting it just after the new point-8 update.
What's worse, it appears the plist file was NEVER installed. HOw is that even possible? I just went back thru a year of backups on Time Machine and no com.apple.mail.plist anywhere! And not in the Library/Preferences folder, that's for sure.
So:
1. What if I don't have com.apple.mail.plist and launching Mail doesn't create one?
2. How do I get the Mail back?Greetings,
Mail never installs a plist file; they are created at launch time if one doesn't already exist. Without a plist file, Mail cannot run. They are located in Home/Library/Preferences, not in /Library/Preferences.
If you cannot find it, try this first:
Use Disk Utility (in /Applications/Utilities) to Repair Permissions. Then, download and install Cocktail. Launch the application, select Pilot from the menu, then Tasks, and run the utilities there. Restart your Mac and test Mail again.
If that's no help, proceed to to downloading and running the 10.5.8 Combo Update again. Then restart your Mac and try it again.
Post back with results. -
I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it and I need to back up the files and then restore the hard drive. But I can't open the hard drive to move the files onto the new one!
Help me please. I am not very technical so please answer as if I have no clue!! This hard drive has my iPhoto on it and all my pictures of my son, wedding and my current photography course so I desperate to get it back!
Any help will he appreciated!disk0s2: I/O error.
disk0s2: I/O error.
The MBP's disk is damaged and requires replacement.
Genius Bar Reservations: http://www.apple.com/retail/geniusbar/ -
Hi,
starting a couple of weeks ago, we get the following error(s) when running applications from a network share. We don't know what causes this, we are not aware of any major changes in our network infrastructure or client/Server configuration. We did upgrade
a lot of machines to Windows 8, but the issue also occurs on older Win7 computers.
We figured out a workaround though: The applications run fine when launching from a FQDN share (like
\\share.domain.Company.com) and only cause problems when running from
\\share directly. They have worked fine for years without FQDN though.
Any ideas?
Error Details (the Kind of error differs greatly):
# 1 #
Log Name: Application
Source: Application Error
Date: ...
Event ID: 1005
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: vmDEV
Description:
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program XYZ
because of this error.
Program: XYZ
File:
The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional data
Error value: C000020C [ also seen with code C00000C4]
#2 (German error Messages from now on, we only use German OSes, the above english one is translated based on similar error Messages I found on the web) #
Name der fehlerhaften Anwendung: XYZ.exe, Version: 2015.0.496.5054, Zeitstempel: 0x54ea67c3
Name des fehlerhaften Moduls: clr.dll, Version: 4.0.30319.34014, Zeitstempel: 0x52e0b784
Ausnahmecode: 0xc0000006
Fehleroffset: 0x00026549
ID des fehlerhaften Prozesses: 0x13ac
Startzeit der fehlerhaften Anwendung: 0x01d055a854d36445
Pfad der fehlerhaften Anwendung: \\share\application.exe
Pfad des fehlerhaften Moduls: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Berichtskennung: 949ea933-c19b-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Anwendung: XYZ.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode c0000006, Ausnahmeadresse 720B6549
Stapel:
# 3 #
Anwendung: WpfApp.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.Runtime.InteropServices.SEHException
Stapel:
bei SP.Forms.AutoCompleteSelectionBase.OnEnter(System.EventArgs)
bei System.Windows.Forms.Control.NotifyEnter()
bei System.Windows.Forms.ContainerControl.UpdateFocusedControl()
# 4 #
Anwendung: WpfApp.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.Runtime.InteropServices.SEHException
Stapel:
bei System.IO.UnmanagedMemoryStream.ReadByte()
bei System.IO.BinaryReader.ReadByte()
bei System.IO.BinaryReader.Read7BitEncodedInt()
bei System.Resources.ResourceReader._LoadObjectV2(Int32, System.Resources.ResourceTypeCode ByRef)
bei System.Resources.ResourceReader.LoadObjectV2(Int32, System.Resources.ResourceTypeCode ByRef)
bei System.Resources.ResourceReader.LoadObject(Int32, System.Resources.ResourceTypeCode ByRef)
bei System.Resources.RuntimeResourceSet.GetObject(System.String, Boolean, Boolean)
bei System.Resources.RuntimeResourceSet.GetObject(System.String, Boolean)
bei System.Resources.ResourceManager.GetObject(System.String, System.Globalization.CultureInfo, Boolean)
bei System.Resources.ResourceManager.GetStream(System.String, System.Globalization.CultureInfo)
# 5 #
Anwendung: WpfApp.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.Runtime.InteropServices.SEHException
Stapel:
bei System.Reflection.RuntimeParameterInfo.get_Name()
bei System.Diagnostics.StackTrace.ToString(TraceFormat)
bei System.Environment.GetStackTrace(System.Exception, Boolean)
bei System.Exception.GetStackTrace(Boolean)
bei System.Exception.ToString(Boolean, Boolean)
bei System.Exception.ToString(Boolean, Boolean)
bei System.Exception.ToString(Boolean, Boolean)
bei System.Exception.ToString()
# 6 #
Name der fehlerhaften Anwendung: XYZ.exe, Version: 2015.0.496.5054, Zeitstempel: 0x54ea834f
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.3.9600.17278, Zeitstempel: 0x53eeb460
Ausnahmecode: 0xe0434352
Fehleroffset: 0x00012f71
ID des fehlerhaften Prozesses: 0xa68
Startzeit der fehlerhaften Anwendung: 0x01d0559cb7ec4ed6
Pfad der fehlerhaften Anwendung: \\share\XYZ.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Berichtskennung: 010514d0-c190-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
# 7 #
Name der fehlerhaften Anwendung: XYZ.exe, Version: 2015.0.496.5054, Zeitstempel: 0x54ea7a6e
Name des fehlerhaften Moduls: ntdll.dll, Version: 6.3.9600.17630, Zeitstempel: 0x54b0d74f
Ausnahmecode: 0xc0000006
Fehleroffset: 0x0006db27
ID des fehlerhaften Prozesses: 0x18dc
Startzeit der fehlerhaften Anwendung: 0x01d0559cb08529c3
Pfad der fehlerhaften Anwendung: \\share\xyz.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichtskennung: ef389186-c18f-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:Hi,
>>The applications run fine when launching from a FQDN share
It sounds like a DNS suffix issue. When this issue occurs, please try to ping share on the client, then check if the corresponding IP address is correct. If the IP address is wrong, please adjust your settings of DNS to make sure that the client can resolve
the share correctly.
If it's very hard to change the settings of the DNS for some reason, as a work around, we can add the entry into the clients' hosts file.
Best Regards.
Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
I am working in text edit and cannot open my file. Error message says it is in the wrong format, truncated or corrupted. what to do?
Try opening Disk Utility in your Applications-Utilities folder and repair permissions.
-
Cannot repair or erase external hard drive
I recently purchased a Transcend 1TB harddrive and partitioned it in two. One of those partitions can no longer be mounted. I cannot repair the disk or erase it. I would be happy if I could completely erase the whole hard drive and start from scratch. Can anyone offer any suggestions? The output from diskutil verifyVolume is
Started file system verification on disk4 James_TM
Checking storage system
Checking volume
disk3s2: Scan for Volume Headers
disk3s2: Scan for Disk Labels
Logical Volume Group 02004E72-5803-4B70-9E9C-63F6A68AEAA0 on 1 device
disk3s2: Scan for Metadata Volume
Logical Volume Group has a 16 MB Metadata Volume with double redundancy
Start scanning metadata for a valid checkpoint
Load and verify Segment Headers
Load and verify Checkpoint Payload
Load and verify Transaction Segment
Incorporate 0 newer non-checkpoint transactions
Load and verify Virtual Address Table
Load and verify Segment Usage Table
Load and verify Metadata Superblock
Load and verify Logical Volumes B-Trees
Logical Volume Group contains 1 Logical Volume
Load and verify 606252CC-9C2B-4006-BFE4-494D5CA8E592
Load and verify B379F48C-BD07-4702-AE92-D4E36BC031E7
Load and verify Freespace Summary
Load and verify Block Accounting
Load and verify Live Virtual Addresses
Newest transaction commit checkpoint is valid
Load and verify Segment Cleaning
The volume 02004E72-5803-4B70-9E9C-63F6A68AEAA0 appears to be OK
Checking file system
Error: -69845: File system verify or repair failed
Underlying error: 8: POSIX reports: Exec format error]/dev/disk0
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *64.0 GB disk0
1: EFI EFI 209.7 MB disk0s1
2: Apple_CoreStorage 63.2 GB disk0s2
3: Apple_Boot Recovery HD 650.0 MB disk0s3
/dev/disk1
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *750.2 GB disk1
1: EFI EFI 209.7 MB disk1s1
2: Apple_HFS Mac HD 749.8 GB disk1s2
/dev/disk2
#: TYPE NAME SIZE IDENTIFIER
0: Apple_HFS Mac SSD *62.8 GB disk2
/dev/disk3
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *1.0 TB disk3
1: EFI EFI 209.7 MB disk3s1
2: Apple_CoreStorage 667.0 GB disk3s2
3: Apple_Boot Boot OS X 134.2 MB disk3s3
4: Apple_CoreStorage 332.7 GB disk3s4
5: Apple_Boot Boot OS X 134.2 MB disk3s5
/dev/disk4
#: TYPE NAME SIZE IDENTIFIER
0: Apple_HFS Sonam_TM *332.4 GB disk4
/dev/disk5
#: TYPE NAME SIZE IDENTIFIER
0: Apple_HFS James_TM *666.7 GB disk5 -
I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer
I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way. I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.
Newer Reader versions are more strict than older versions (and other PDF viewers). If certain minimum requirements are not met, Reader will tell you that the PDF is damaged. This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
You should contact the creator of these PDFs. -
I started getting this error message for the first time today. When I look in the event log I see it every time anyone tries to sync to a mobile device to the exchange server. I've also had this problem trying to connect using
Outlook. I believe it is an IIS issue but I'm not absolutely sure so I'm posting this in the Exchange forum as well.
The event viewer has the following information...
3008
A configuration error has occurred.
5/1/2014 10:41:08 PM
5/2/2014 5:41:08 AM
7539d8a38c8b47869eda3f1749aba08d
1
1
0
/LM/W3SVC/1/ROOT/Microsoft-Server-ActiveSync-75-130434828686436855
Full
/Microsoft-Server-ActiveSync
C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\sync\
SERVER
16284
w3wp.exe
NT AUTHORITY\SYSTEM
ConfigurationErrorsException
Could not load file or assembly 'System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
https://remote.testserver.com:443/Microsoft-Server-ActiveSync/default.eas?User=user.name&DeviceId=ApplC39GQ5xxxxxx&DeviceType=iPhone&Cmd=Ping
/Microsoft-Server-ActiveSync/default.eas
174.224.130.31
False
NT AUTHORITY\SYSTEM
24
NT AUTHORITY\SYSTEM
False
at System.Web.Configuration.ConfigUtil.GetType(String typeName, String propertyName, ConfigurationElement configElement, XmlNode node, Boolean checkAptcaBit, Boolean ignoreCase) at System.Web.Configuration.Common.ModulesEntry..ctor(String name, String typeName, String propertyName, ConfigurationElement configElement) at System.Web.HttpApplication.BuildIntegratedModuleCollection(List`1 moduleList) at System.Web.HttpApplication.GetModuleCollection(IntPtr appContext) at System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) at System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) at System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) at System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext)
I have tried most, if not all, of the different post's suggestions to no avail.
The steps I have taken are as follows...
1. Repaired .Net 4 (Both the client and extended)
2. Uninstalled and reinstalled .Net Framework 4.0.
3. Verified that the dll exists.
4. Checked the applicationHost.config file. It contains the follow statement...
<add name="ServiceModel-4.0" type="System.ServiceModel.Activation.ServiceHttpModule, System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" preCondition="managedHandler,runtimeVersionv2.0"
/>
5. Changed the following line in web.config to include the runtimeVersion...
<add name="ServiceModel" type="System.ServiceModel.Activation.HttpModule, System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" preCondition="managedHandler,runtimeVersionv2.0" />
6. Executed aspnet_regiis.exe -iru from the ...\Framework64\v4.0.30319 directory.
7. Went to inetpub\history to use an applicationHost.config file from yesterday but it only has history from 9PM tonight. It probably had what I needed before I started changing it tonight.
I still receive the same error message.
Like I said everything was working yesterday. In fact I didn't hear or see any issue until after 1PM today.
Any help would be very appreciated!Hi,
Please confirm whether users can access their mailboxes from Outlook Web Access or not. We can do the following changes to have a try:
1. In IIS > Application Pools, change the .NET Framework Version to v2.0 and restart IIS service.
2. If it doesn’t work, explore the Default Web site.
3. Renamed the web.config file to web.config.old
4. Reset IIS using iisreset command to have a try.
Thanks,
Winnie Liang
TechNet Community Support
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