Cannot reset apple password

I am unable to reset my Apple pw. When I select the "mail me the reset instructions" option, the message says it mails the message, but it doesn't. Tried this a number of times. Then, I tried the route of providing credentials, but I must have put in the wrong birth date because the system says it is incorrect. There seems to be no appropriate Apple contact number to solve this. I am stuck.
Anyone have suggestions???

Call apple tech support. I had the same kind of issue with my daughters iPhone and they were very helpful

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