Cannot reset Firefox.

When I start Firefox, it comes up with Yahoo, NOT with the Firefox default. If I try to reset Firefox, I get the "Well this is embarassing" response, and cannot reset. I have gone to the Control Panel and deleted Firefox, and then downloaded and re-installed FIrefox from the Mozilla Foundation site, and still the problem persists. I cannot get rid of Yahoo.
As an aside note, Chrome is working OK. When I start up Chrome, I automatically open four tabs. From time to time, Chrome opens a fourth tab ... and it is Yahoo. I can go to Settings and delete the fourth tab, and everything is OK for a while, but eventually the fifth tab pops up again, and I have to delete it again. Don't know if these are related problems, but I don't believe in coincidence.
I use WebRoot security, and have scanned my PC and removed any and all threats. As far as WebRoot is concerned, my PC is clean.

You can check for recently installed suspicious or unknown extensions.
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Similar Messages

How to reset firefox without openning the firefox as after repeated installation it fails to start and gives error message " Your Firefox profile cannot be load

"Your Firefox profile cannot be loaded. It may be missing or inaccessible."
I dont know why this message has appeared. i have tried uninstalling and reinstalling firefox after completely deleting all files and folders of mozilla from program files and registry.Despite of that firefox will not start and keep giving error message. i can not reset firefox without openning firefox.Profile does not open in window search.
On openning app data profile manually there is nothing much i can do as it shows [General]
StartWithLastProfile=1
[Profile0]
Name=default
IsRelative=1
Path=Profiles/2tt76737.default
how shall i fix and restore firefox as i am desperate please , please help....

Does that Profiles/2tt76737.default still exist?
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I had to reset Firefox and now cannot find the calendar, how do I get it back?

I was removing files associated with web.longfintuna.com from my PC. I then reset Firefox. When I open Firefox, all my email, bookmarks.etc. are there. However I cannot find the calendar. I had it before and now cannot locate it.

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop (Old Firefox Data).
You will lose extensions and other customizations (toolbars, prefs) that you've made.
It is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I cannot send gifts in Family Farm since I reset Firefox

I reset Firefox to fix a slow loading problem (which is better), but now I cannot send/receive gifts in Facebook game Family Farm. The gifting works when I use a different computer, so I know the problem exists on my computer where I did the reset.

Please check if all your plugins are up-to-date. To do this, go to the [http://mozilla.com/plugincheck Mozilla Plugin Check site].
Once you're there, the site will check if all your plugins have the latest versions.
If you see plugins in the list that have a yellow ''Update'' button or a red ''Update now'' button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Home Page Box, site freezing, have to shut down, and Firefox crashing. Cannot reset.

Please Help!!
I will write back. I have worked on this problem for hours. Home page box change freezing and have to shut down. I cannot reset and Firefox has been crashing, slow, and other problems.
Mary a nurse

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
*Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can try to disable OMTC and leave hardware acceleration in Firefox enabled.
*about:config page: layers.offmainthreadcomposition.enabled = false
You can open the about:config page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config

Firefox not responding, seems like other browser is hijacking inquiry, will not let me reset, states cannot reset because one or more windows are open

when i type in a search, firefox says it's not responding. Although firefox still showing not responding I am taken to websites that I did not request. I tried to reset firefox but it said there is a problem because one or more windows tabs are open even though they are not.
What is cloudnet? just one of the items that pops up on the bottom right of the screen during my search

Getting redirected to unwanted websites can be caused by an add-on, or by external malware, or by a change to your connection settings.
(1) Check Extensions
(A) In Firefox:
Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable. Or if it's clearly crap, remove.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
(B) In the Windows Control Panel
If there is no remove button on the Add-ons page, typically the extension was installed externally and can be removed through the Windows Control Panel, Uninstall a Program.
If you click the "Installed on" column heading to group the entries by date, you may find some undisclosed bundle items that snuck in with some free software. Take out as much trash as possible.
(2) Malware scans
Our support article lists free tools other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]]. If you notice a pattern of search engine result links being diverted to unrelated pages, this can be a stubborn infection involving a rootkit, so try the TDSS Killer first.
(3) Connection settings
Normally Firefox piggybacks on your IE connection settings. You can change that (or malware might have changed it). To view and modify:
"3-bar" menu button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button
Change to "No proxy" and see whether that makes any difference.

VenteeRo infection cannot be removed by resetting Firefox.

Firefox is infected with venteerRO.
This causes popups to an Arabic site www.arabyonline.com and puts venteerRo as the main search engine. Resetting Firefox helps for about 5 minutes.
It also tries to change my homepage but other software protects this.
How do I remove this problem disease?

If new profiles become infected, there probably is malware outside of Firefox that is changing your browser settings, or at least there is an externally installed add-on.
Could you try the tools in this article: [[Troubleshoot Firefox issues caused by malware]].

I cannot right click without the browser freezing for at least 3-5 seconds. I disabled add-ons and reset firefox - same issue.

I can't right click anywhere in the browser without the browser freezing for at least 3-5 seconds.
I disabled all the add-ons.
I reset firefox.
issue is still there.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I have followed the instructions to enable cookies several times, and have even reset Firefox to default settings, but cannot log into Google+?

Whenever I try to log into my Google+ account, I am getting an error that says "Browser cookies functionality is turned off, please turn on".
I have followed the suggested steps,and my cookies are set up the same way they always have been, I have even reset Firefox to its default settings twice, but nothing helps, Google Keeps saying my cookies functionality is not turned on??

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Trying to reset firefox to original default but cannot find the firefox button to start process

Why can't I find the firefox button that you refer to in how to reset firefox?

You get the orange Firefox menu button when the menu bar is hidden.
*Firefox menu button > Options
*View > Toolbars (press F10 to display the menu bar)
*Right-click empty toolbar area
See also:
*https://support.mozilla.org/kb/how-do-i-get-firefox-button
*https://support.mozilla.org/kb/Menu+bar+is+missing
What kind of problems do you have that you want to reset Firefox?
When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder. 
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.
It is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

After resetting firefox, I can no longer search from the address bar

Like the title says I can't search from the address bar "awesome bar" anymore. I just get a 404 error when I try. Searching just lists tons of people getting the "just update keyword.url" answer that's no longer valid. And hasn't been for several years.
I got a browser hijack somewhere. Not sure where, and nothing was installed on my computer so I reset firefox and lost all my search engines. IE was fixed with an uninstall/reinstall. Chrome hates my face and no longer runs. (And google's help is... well if I wanted to be insulted...) I've reinstalled several times. No dice. I've now reset firefox three times. It's just not working. I've ran several virus scanners, ran several malware programs, and even asked my IT department. (They don't care cause IE works and their stupid "virus scan" was clean. I mean it took 30 seconds. What the hell did it actually scan?)
Surely there's a keyword or something that I'm missing that needs to be reset so I can get my address bar searching again.

Current Firefox versions use the default search engine that is set in the search bar as well for searching via the location bar and on the about:home page.
You can use the SearchReset extension to reset some preferences to the default values.
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extension (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extension+and+themes
You can check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

Hi! I downloaded a plug-in that slowed Firefox, even after I removed it. I reset Firefox, during reset my computer went black. Now it won't open. Help!

I downloaded a plug-in (add-on) from Facebook onto my toolbar and it made my entire computer run slowly. I disabled the add-on, removed the toolbar, and everything was still super slow. I went to troubleshooting and hit reset firefox. It was in the process of resetting and my screen went black. I thought it was just the screensaver but after pressing the space bar, screen did not return. I did a hard exit on my Mac and restarted my computer. On my desktop there is now a folder that says "Old Firefox Data". When I try to open firefox I get a message that says "your firefox profile cannot be loaded. It may be missing or inaccessible. I've tried to reinstall firefox as well, only to have the same result. Help!

Do you have JSON backups that Firefox keeps in the bookmarkbackups folder?
If you use the Time Machine then you can try to restore the places.sqlite file.
*http://www.apple.com/support/timemachine/
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Cannot quit firefox and none of its features are responsive

I have few tabs open in firefox and two of them shows spinning wheel sign. I am trying to close firefox but it doesnt close. none of the tabs are closing none of the features work in file, edit, view, history, bookmarks, help, etc. Tried downloading it again but unsuccessful. More over I cannot restart or shut down my computer.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Why is the "Reset Firefox" button missing??

I have several FF preferences and add-on preferences that will not stay after a restart. I set them, but after I quite and restart FF, the old settings are back. I dutifully followed the mozilla support-site instructions and tried all options to fix the issue:
1) check for locked preferences--nope, not locked
2) User.js overides -- no such file
3) Reset Firefox to default -- not possible "reset" button is completely missing
I've used the reset several times, now, which was quite disheartening. But, it is very suspicious that I cannot find the reset button at all, now.
Someone seems to have asked this before, but the answer to just make a new profile was horrifying. Either this button is supposed to be there or it isn't. If it is supposed to be there, then this is an extremely serious security problem. Something is wrong and I must find out what. Why is this happening?

You only see the reset button on the "Help > Troubleshooting Information" page if you use the profile that is marked as Default=1 in the profiles.ini file. 
If you do not have the "Reset" button then either use the Profile Manager to create a new profile or use the Profile Manager to start with the current default profile to get the reset button in Firefox.
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles

Unable to reset Firefox: always get the same "embarrassing error" message

Hi. My Firefox keeps on crashing: I continually get the "Firefox not responding message. "
I have tried on umpteen occasions to try and reset Firefox, but cannot. Halfway through the process, everything stops and I get the "well this embarrassing" error message.
How can I fix this?

Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Cannot reset Firefox.

Similar Messages

Maybe you are looking for