Cannot reset iCloud password. My iCloud username is an old email address. My app I did works but I cannot access my iCloud.

Can someone help my reset my iCloud password?

My icloud was under a deleted email address as well. I dont know how but i typed in my password for my apple ID/new email i have now and it actually worked. Freaky but it worked. Try using the password you have now for your apple ID on your icloud account password regardless if it is a deleted email account.

Similar Messages

  • I had an Apple ID under an old email address that I have now changed, but the old address still shows up in my iCloud account since I installed Yosemite.  How do I get rid of that old account altogether?

    I had an Apple ID under an old email address that I have now changed, but the old address still shows up in my iCloud account since I installed Yosemite.  How do I get rid of that old account altogether?

    You cannot merge accounts.
    You need to sign into the old account on your computer.
    iTunes Store: Retrieving and changing passwords (Apple ID)

  • HT201303 I tried to change my email address on the apple ID but now when I try to buy an app or film it still comes up with my old email address and won't accept  my password to buy anything. My old email address is no longer in use  and can not be access

    I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address  and won't accept my password which I did not change. What can I do as I can't download anything ?

    What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version

  • I am trying to send a picture from iphoto thru sharing with an email but it has an old email address...I changed it but now it says it doesn't recognize the password

    tryin to send a picture thru sharing email from iphoto...it shows an old email i changed it to my current email and when I go to send it says it doesn't recognize the name and password....

    go into keychain and delete the old email address from your keychain (for iphoto). you may want to back up the information if you still want keychain to have a copy of it. so note the password and email or sign in via the web.

  • HT201269 how do i switch off icloud if i dont know my password and its linked to an old email address that does not exist

    i am trying to reset my iphone for my son to us but its asking for an old password for the icloud that i dont know and its linked to an old email account still for some reason and i no longer have it active

    Then you're going to have to contact Apple and speak to someone in account security, because there is no way to bypass the activation lock.

  • I changed my email address and now cannot play items purchased with previous email. This only became a problem after I got a new computer. The original email address no longer even exists. How can I access these hundreds of items?

    I changed my email address a few years ago. I did not have any problems after this change until I got a new computer. Now I cannot play items that were purchased under the previous email. I entered the password that I used and it doesn't recognize it. I tried "forgot your password" in every combination possible. I never received any emails at the old email address. Now the old email address no longer even exists. How can I access these hundreds of items?

    The old email address may well still be valid as your iTunes AppleID, however if you have no other email associated with that ID you clearly won't get any automated emails to it.
    I still use an old defunct email for my iTunes AppleID.
    Contact support here:
    http://www.apple.com/support/itunes/ww/
    You may want to try to manage the old ID here:
    https://appleid.apple.com/
    Use the original email address and password.
    AC

  • My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

    my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

    You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
    Have you seen this.
    http://support.apple.com/kb/HT5796
    iCloud
    iOS 6 and later: Go to Settings > iCloud.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
    If you're still signed in with your previous Apple ID:
    Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
    Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

  • Need to delete icloud as its on an old email address and cannot remember the password!  Have not access to old email account

    Can anyone help my son has icloud on his phone but registered on my old email address and we cannot delete it as we cannot remember the password... I no longer have access to email address to cannot get them to resend password.

    As long as you are going to be able to verify to Apple that your son is account owner, they may be able to help you to reset password.

  • I recently changed my apple ID but I not cannot access my iCloud account and I also keep getting a message pop up asking me for my old password with my old email address

    Changed my apple ID email address which seemed to work but now cannot sign into iCloud account it still comes up with my old email address and I cannot access it also the message pops up all the time when just using ipad HELP

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • HT2204 Changed e-mail address & Apple ID, verified by Apple. Itunes changed but cannot get Messages, Facetime or Icloud. Keep on throwing up old email address & won't accept new or old password.  Help needed!

    Changed e-mail address & Apple ID. Verified by Apple. Itunes & email working but cannot access Messages,Facetime & Icloud. Keep throwing up old email address & wont accept either new or old passwords. Anyone got a solution?

    Welcome to the Apple Community.
    Firstly, you need to change your details with Apple,  Start here, change your country if necessary and go to manage your account.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • How can I cannot access icloud as I have an old email address which i can no longer access and have forgotten password

    How can i access icloud on my phone as the account is an old one which I can no longer access and I have forgotten the password?

    If your Apple ID is the one that you use for making all of your purchases, it should, automatically appear in FaceTime already. How a no longer valid email address got there to begin with is a mystery to me, if in fact you do have, and have been using another Apple ID.
    Go to Settings>FaceTime>Apple ID. Tap the old email address and sign out, sign in with your Apple ID. It should be verified and allow you to select it as the address that you can be reached by for FaceTime.
    If that does not work, time FaceTime off, restart your iPad and then start all over again.

  • I have a new email address and my old email keeps coming up on icloud when trying to update apps and i don't know the password or security questions for the old email. I can sign in with my apple id which is tied to another email but not itunes how to fix

    I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • HT204053 My icloud is telling me that my apple id or password is no good I changed my email address recently and its still wants the password for the old one but when I enter it it doesnt work. When I go to icloud on my phone the page is frozen wont let m

    I am not getting my email verification for my icloud when I click icloud on my phone the screen is locked or something wont let me choose anything. its saying check my emil for verification but nothing is coming to my email

    If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
    If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account.  You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then  on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).

  • I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • Trying to change my icloud apple id to match my itunes apple id. i lost my password and i don't have access to very old email address it keeps wanting to send my password to. please help!!! this is driving me mad!

    I've been trying to change my icloud apple ID to match my itunes apple ID so i can manage my storage.  I haven't turned on the cloud since i got the phone.  I've forgotten my password for the icloud apple ID and i do not have access to the OLD OLD OLD email address its trying to send my password to.  Can someone please tell me how i can make this change without knowing my old password???  Can't manage storage or buy more without knowing the old apple id for icloud. 

    Hello, nikkihutchins10.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are attempting to reset your Apple ID password.  I would try resetting your password via answering the security questions instead of sending the email.  The first article will walk you through that process.  If you are still unable to reset your Apple ID password, see the steps in the second article.  
    If you forgot your Apple ID password 
    Contact Apple for help with Apple ID account security
    Cheers, 
    Jason H.  

Maybe you are looking for

  • Do I need to set AI colour profiles for use in ID?

    My previous set up: Mac CS2 (Illustrator, Photoshop, Bridge) Quark XPress 7 My new set up: PC (Win 7) CS5 (Illustrator, Photoshop, Bridge, InDesign) My problem: I work for a company that prints newspapers, but my dept also does work for glossy sheetf

  • Can't install new version of itunes or quicktime

    Like others, I get the error message Apple Application Support needed to run itunes Helper. Uninstall itunes then instal again. I have repeatedly tried to instal new version of itunes having uninstalled (following troubleshooting page) the old versio

  • Cancel PGI for outbound delivery

    Hi experts, Any indicator or something else can be found in the document against PGI when cancelling PGI? E.g. Document named A is generated once PGI. Document named B is generated when cancelling PGI. How can I know Document A has been cancelled whe

  • Are there any translator available in ODI?

    Hi All, My source database is in English.But the language of my target table is in French.Is it possible to load data from English source tables to French target tables?Do the English column names and data get automatically converted to French names

  • How can i override my passcode on my iphone? i cracked my screen and cant back it up without entering a passcode

    How can i override my passcode? i cracked my screen and im tryint to back up my phone and it wont let me without my passcode being entered but my touch screen is not responding