Cannot reset my Email for iCloud acct on iPhone
I get a message to reset or edit my settings in iCloud but when I go to account the email is gray. I do have a new email for AppleID and Ipad is ok also. Only iPhone is problem.
Under restrictions I have allow changes checked.
Hello,
Thanks for the question. I understand that you have recently changed your email address associated with Apple ID, and are now experiencing issues with iCloud. It sounds like the new address has not yet been verified. Let’s check, and if not verified, go ahead and do so:
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
You may also want to check out the following resource:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M.
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Cannot receive verification email for iCloud
I cannot get the verification email for icloud. does anyone have any ideas apple dont appear to.....
The email should be sent to the primary email address you used when setting up the Apple ID you are using to set up your iCloud account. If you aren't sure what email address that is check on My Apple ID. Be sure to check both your inbox and your spam/junk folder. If it isn't there go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.
If you have attempted to resend the verification email multiple times and it still hasn't arrived, try contacting iTunes store support here: http://www.apple.com/emea/support/itunes/contact.html. They deal with Apple ID issues all the time and can probably help you with this.
You can check to see if you have a different ID by following this guide: http://support.apple.com/kb/HT5625, but the verification email should be sent to the email address associated with the ID you are using to set up your iCloud account. -
I cannot reset my email on my iPad and iPhone?
I changed my email password earlier today and now I can't get into my email on my iPad or iPhone. I tried to change the password in the settings and still I cannot get it set up to get emails?
Charlene155 wrote:
I tried to change the password in the settings and still I cannot get it set up to get emails?
And what happened when you tried? And please don't say it didn't work, we know that. Describe what happens when you "try" to change the password. Are the settings greyed out and therefore, you can't change anything? Can you send emails? You said you can't "get" emails so i interpret that to mean that you can't receive them.
Did you try quitting the settings app, reboot theniPad and then "try" again to see if that will allow you to change the setting?
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the settings icon. Tap the home button twice,
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
You don't have Restrictions set that would prevent you from changing the password in Settings>General>Restrictions>Allow Chamges>Accounts. -
I cannot verify my email for icloud, so I can't back up
I tried to change my apple id email because I got a new one and I can no longer access the old one. Now I can't back up icloud and it keeps telling me I have to verify my account before doing anything else! I need to buy a new phone because mine is having issues but I don't want to lose all of my messages etc.
Please help!Hello,
Thanks for the question. I understand that you have recently changed your email address associated with Apple ID, and are now experiencing issues with iCloud. It sounds like the new address has not yet been verified. Let’s check, and if not verified, go ahead and do so:
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
You may also want to check out the following resource:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M. -
HT204074 Cannot change apple ID for icloud on my iphone
Was able to change it every where else. The email with the old apple ID is gone and I can't reset the password, so how do I remove the old apple ID?
To change the account ID:
https://appleid.apple.com
To change to a different, existing, account on a device:
Settings>iCloud, scroll to bottom of page and tap Delete Account. This disconnects the account from the device, it does not delete data. Then log in with the other ID. -
Hi Guys
I am writing this on behalf of a friend of mine. To understand my issue let me explain how it started. My friend has a apple ID with email address (lets call it) [email protected] when activating iCloud on her iPhone a email was sent to verify her account. This was not done and rendered the iCloud feature disabled due to not being activated. [email protected] is the correct email address and works. A form of troubleshooting I used the iForgot service to test if the email address was correct and mail flow from apple was working and it worked fine.
I logged into apple id to manage account and resend activation email for iCloud. this did not send the mail. I waited 48hrs but to no avail.
I decided to kickstart the account to force it to send to another email address by changing the primary email address from [email protected] to [email protected] it worked and I verified the address and iCloud is now active. However now I cannot change the primary email address back to [email protected] as it says its being used by another apple ID.
I then tried iForgot with the [email protected] email address, it says it sent a email to [email protected] but nothing arrived in [email protected] or [email protected]
I have this feeling the [email protected] is stuck I'm memory on my apple ID some how but can't get it to forget [email protected] so that I can use it as my primary email address again.
I have tried to log into iTunes with my original details [email protected] and password but says its incorrect.
any advices in this would be greatly appreciated.The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
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I cannot select ok button for icloud backup popup stating "This ipad hasn't backed up in 8 weeks. Backups happen when this ipad is plugged in, locked and connected to Wi-Fi"
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release. You won't lose any data by doing this.
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Hello can some body help me on my icloud app.i cannot send an email with iCloud
Hello
can some body help me on my icloud app.i cannot send an email with iCloud
excuse me my englishHello
thanks for your prompt response
yes i defined an account for icloud
Regards
Faisal Djama -
Lost verification email for iCloud.
I Have accidently deleted verification email for icloud.
is there an easy way to obtain new email to re- verify?Howdy Mark,
Welcome to Apple Support Communities.
Take a look at the article linked below, it answers your question about what to do if you don’t have the verification email.
If you didn't receive your verification or reset email - Apple Support
Take care,
-Jason -
I set up one apple id for icloud on my iphone and another apple id for ipad. I cannot use icloud to automatically sync the two.
How can I delete the incorrect apple id?
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I used the wrong ID for iCloud on my iphone 5. It is linked to an email that no longer exists. Do I have to delete my iCloud completely and set it up all over again?
You can change the linked email/sign in email for your iCloud and Apple ID accounts from 1 site,
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Go to Manage your Apple ID
Sign in with your current creditals
On the left, click Name, ID and Email Addresses
Under Apple ID and Primary Email Address, click Edit
Type in your new Email.
Go to Apple ID, click Edit
Type in your new Email -
Can't verify email for iCloud on iPad or Mac
can't verify email for iCloud on iPad or Mac / not getting email (I've apple ID)
I have seen this issue brought up many times here in the community and decided to share my experience. I too could get verification. I had an AppleId before iCloud, it was used for Apple Store purchases. I made sure that the email I was using for the ID was not the same as what I was using for the ICloud ID. Next I signed in to my ICloud ID at
Appleid.apple.com
I changed my email to a secondary e-mail I had. It was a gmail account.
I then verified that email address by logging into gmail and responding to email sent by apple.
I logged back into iCloud account and added an additional email to my account. I added the email that previously wasn't receiving the verification.
I then verified that email address by checking and responding to verifying email sent by apple.
I then logged back into iCloud account. Both emails I entered were verified. (primary and secondary)
I EDIT ' ed the primary using the secondary email address.
This removed my secondary address and made it my primary.
It was verified previously so I was done.
I went into settings>iCloud and a verifying email was sent.
It worked.
It may seem like a lot to do, but it works. -
I changed my email for iCloud calendars won't merge
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MichaelIt's pretty frustrating! because I have no idea how to fix it. And I had a lot of new music I added on there.
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I have resent the verification email for icloud account multiple times but it never arrives. Very frustrating. Has anyone got any ideas?
Be sure you are checking the email account that you used when setting up your iCloud ID. Be sure to check both the inbox and your spam/junk folder.
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Make sure you are checking the email address you used to set up your iCloud account. Also make sure you check the spam/junk folder as well as the inbox. If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email. More details here: http://support.apple.com/kb/TS5404.
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