Cannot reset phone after installing software

i cant formatt(*#7270#) my phone after installing that software.how can i formatt my phone in myself.
Moderator's note: We provided a subject-related title to the post so other community members can easily find and answer the issue.

Is it a typo or you are actually using a wrong code ? The correct code is *#7370#
BTW this code will not work on ALL the devices ..
..and always provide you phone details ..

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Fill in Mac OS X version and more about hardware would help in posts and in your profile signature.
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
http://www.macintouch.com/readerreports/harddrives/index.html#d12aug2010
http://www.alsoft.com/DiskWarrior

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Thank you for your fast reply!
Maybe I should have made it clearer. This problem I've got adheres with the software update I've installed. I tried the solutions out you send me with your link but they didn't help me out. Thing is, that i forgot to say:
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Cannot reset phone after installing software

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