Cannot reset user vmail password with Cisco Unified CM Administration

We are using Cisco Unified CM Administration ver 7.1 with Cisco 7945 IP phones. I have a user who came to me saying that they could no longer access voice mail, getting invalid pin. Ichanged the pin with the Cisco Unified CM Administration which accepts the new pin no problem but when we try it from the phone it doesn't work. Any ideas... Thanks Don

Hey Don,
Well, that's no good
There should be no correlation between resetting the user PIN
and the forwarding to voicemail.
Let's say that the user is @ DN/extension 5999.
In CUCM admin go to;
Device>Phone>Find List by Directory number> find 5999
on the DN config page look at the Call Forward sections (all, no answer, busy)
and make sure they are set to forward to VM (usually by using the VM checkbox)
If you need to, have a look at a working phone/DN for comparison
Cheers!
Rob
"Spend your life waiting,
for a moment that just don't come,
Well, don't waste your time waiting"
-Springsteen

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Ask the Expert: C-Series Integration with Cisco Unified Computing System Manager

Welcome to the Cisco Support Community Ask the Expert conversation. This conversation is an opportunity to learn and ask questions about Cisco C-Series Integration with Cisco Unified Computing System® Manager (Cisco UCS® Manager) with Cisco experts Vishal Mehta and Manuel Velasco.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (Cisco IMC). When a C-Series rack-mount server is integrated with Cisco UCS Manager, the IMC no longer manages the server. Instead you will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager command-line interface (CLI).
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management. The following are the connectivity modes:
Dual-wire management (shared LAN On Motherboard [LOM]): Shared LOM ports on the rack server are used exclusively for carrying management traffic.A separate cable connected to one of the ports on the Payment Card Industry Express (PCIe) card carries the data traffic.
SingleConnect (Sideband): Using Network Controller Sideband Interface (NC-SI), the Cisco UCS Virtual Interface Card 1225 (VIC1225) connects one cable that can carry both data and management traffic.
Direct Connect Mode: Cisco UCS Manager Version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
Vishal Mehta is a customer support engineer for Cisco’s Data Center Server Virtualization Technical Assistance Center (TAC) team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco Nexus® 5000, Cisco UCS, Cisco Nexus 1000V, and virtualization. He presented at Cisco Live in Orlando 2013 and will present at Cisco Live Milan 2014 (BRKCOM-3003, BRKDCT-3444, and LABDCT-2333). He holds a master’s degree from Rutgers University in electrical and computer engineering and has CCIE® certification (number 37139) in routing and switching and service provider.
Manuel Velasco is a customer support engineer for Cisco’s Data Center Server Virtualization TAC team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco UCS, Cisco Nexus 1000V, and virtualization. Manuel holds a master’s degree in electrical engineering from California Polytechnic State University (Cal Poly) and CCNA® and VMware VCP certifications. Remember to use the rating system to let Vishal and Manuel know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Data Center, under subcommunity, Unified Computing, shortly after the event. This event lasts through May 23, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hello Sebastian,
The different modes of connecting C-Series with UCSM come into play depending on the type of infrastructure you already have along with C-Series and NIC model.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (CIMC) .
Powerful features provided by Cisco UCS Manager can be leveraged to manage C-Series server by integrating C-Series Rack-Mount Server with UCSM.
This not only gives you rich-feature set but also one management plane to operate UCS-B Series Chassis and UCS-C Series Rack Server.
You will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager CLI.
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management.
The following are the connectivity modes:
• Dual-wire Management (Shared LOM):
Shared LAN on Motherboard (LOM) ports on the rack server are used exclusively for carrying management traffic. A separate cable connected to one of the ports on the PCIe card carries the data traffic. Using two separate cables for managing data traffic and management traffic is also referred to as dual-wire management.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0100.html
This mode is recommended when you have C-Server which does not have or cannot support VIC 1225 card (such C-200 server)
• SingleConnect (Sideband):
Using Network Controller Sideband Interface (NC-SI), Cisco UCS VIC1225 Virtual Interface Card (VIC) connects one cable that can carry both data traffic and management traffic.
This feature is referred to as SingleConnect.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_011.html
This most recommended Integration model when using FEX and VIC 1225 card
• Direct Connect Mode:
Cisco UCS Manager release version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
This mode will eliminate the need for FEX module as Servers are directly plugged into the base ports of Fabric Interconnect
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0110.html
Please let us know if you need more information. Thank you!
Thanks,
Vishal

Cannot erase user and password in safary

Hallo, I need some support. In Safary setting i have user and password with empty webpage and I cannot erase this data. After erasing and reopen, data are still there. Thanks for support

You may want to enable Private Browsing. Tap "Private" to enable/disable Private Browsing. If the top of page is black, Private Browsing is enabled.
http://i1224.photobucket.com/albums/ee374/Diavonex/547958b4a8c01ac084dd6649e8386 a0f_zps12fa0cca.jpg

Why can't I reset the master password with the option of removing all username:passwords by unchecking "Use Master Password"?

Why can't I reset the master password with the option of removing all username:passwords by unchecking "Use Master Password"? Currently, there seems to only be the option to issue a "chrome:" command in URL which DOES reset the master password. However, it was something that I had to google. The intuitive option would be to uncheck the "Use Master Password" checkbox, receive a verification dialogue, and blammo, password reset. Please make this a feature, thank you.

''cor-el [[#answer-702776|said]]''
<blockquote>
You can remove all password in the Show Passwords dialog.
That is where you manage the passwords.
The master password is only for protecting the passwords with an extra level of encryption and has nothing to do with erasing passwords apart from resetting the MP in case you have forgotten the MP and can't open "Show passwords".
</blockquote>
Sorry, for being unclear. Essentially this is a feature request for an option under Firefox options (why not?) to reset my Master Password not knowing the Master Password. For Security reasons I understand why all the saved passwords have to be wiped, but wiping the Master Password (having forgotten it) should be an option without having to issue an arcane command that one has to google to figure out.

HT5787 Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it. I have been trying to find where I can reset my icloud password with no success. Please can someone

Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it. I have been trying to find where I can reset my icloud password with no success. Please can someone help?

You reset the iClould password the same way you reset the Apple ID for the email address/account
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

Camera for use with Cisco Unified Video advantage?

Cisco is EOLing the Cisco Unified video advantage product that we thought would be a good fit for us to integrate video with some of our IP Phones. I can still order the Video Advantage software until later in the year from Cisco but they have discontinued the Cisco VT Camera III that was previously used with this product.
They list the Logitech C920-C web cam as a replacement for this product, but it seems to be difficult to locate. The realease notes say you can use a 3rd party camera but Cisco does not officially support it.
Has anyone used any third party cameras with Cisco Unified Video advantage and if so which would you recomend. I was hoping to use the Logitech HD Pro Webcam C920 (the generic non Cisco version) but wasn't sure if it would work ok?
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Jim

Hi,
We have been using Video advantage v 2.1.2 with 7940 series phone since long, it works fine with almost all 3rd party camera`s and even with the inbuilt laptop cameras.
v 2.3 is an enhanced version as compared the one which we are using. So i would suggest you to go ahead and try it with any good qaulity webcameras available in market.
Further to add there are certain PC requirements which needs to be met, the same can be found in the below link.
http://www.cisco.com/en/US/docs/video/cuva/2_3/release/notes/relnote_cuva23.html#wp1118706

UCCX cannot open the "Cisco Unified OS Administration" system

Hi,
When I select "Cisco Unified OS Administration" and click "Go", the system shows below error messages.
Navigation:
Cisco Unified CCX Administration (Can open this webpage)
Cisco Unified CCX Serviceability    (Can open this webpage)
Cisco Desktop Administrator         (Can open this webpage)
Cisco Unified Serviceability           (Can open this webpage)
Cisco Unified OS Administration   (Cannot open, it shows error page)
Disaster Recovery System           (Can open this webpage)
What is the problem?
Please help, thanks.
HTTP Status 500 -
type: Exception report
message:
description: The server encountered an internal error () that prevented it from fulfilling this request.
exception:
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root cause:
java.lang.NullPointerException
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Hi,
After reinstalling the UCCX system, everything is ok.
Thanks for your help.

Tool(s) in Cisco Unified CM Administration to support Identity Management (IDM)?

Hi,
In our "Cisco Unified CM Administration System version: 7.0.1.11000-2" installation, I can manually create and administrate users information.
But we do also have an identity Management (IDM) system in house, that creates users in Microsoft 2003 Active Directory and some sub-systems with the necessary rights they need.
It would be a lot easier, if our IDM system could create the user in our “Cisco Unified CM Administration System version: 7.0.1.11000-2" when they are created in the MS Active Directory, with the right username, first name, last name, department name and so forth.
Is there any tool that I can use to make this automatic import of user information?
Kind regards,
Carl-Marius

There are couple solutions.
You may integration CUCM with LDAP. Whenever you have a user created in LDAP, CUCM will synchronize that user into CUCM user database. Then you may assign different permissions for different LDAP users.
If you don't want to do LDAP integration, you may also consider using AXL to create users in CM database. AXL is an interface for 3rd-party software to read/write database.
Michael
http://htluo.blogspot.com

Cisco Unified OS Administration Login

I am wondering if it is possible to change how to login to Cisco Unified OS Administration and Disaster Recovery System via the Web front end of Call Manager 6.1.3. Currently you need to login as Administrator to those 2 Web pages, but for Cisco Unified CM Administration, Serviceability, and Reporting you do not. I can login with my Call Manager account. It would be a lot easier if my and the other administrator could just use are Call Manager login for those 2 pages instead of the Administrator account. Is this possible?

No, OS admin and DRS systems are separate from Admin pages.
You need to authenticate to each one because of what privileges each one provides within the system and at which level they're.
HTH
java
if this helps, please rate

Is there any option on Cisco Unified CM Administration 9.1.1 to show caller ID number when using MOBILITY option?

Dear All,
I am using Cisco Unified CM Administration 9.1.1 and MOBILITY works fine.
However when somebody calls from external phone number into internal user number and MOBILITY option is ON and obviously, forwards the call for the user's cell.....in this case user can see only main company number, but not a caller number.
So, is there any option to change it?
Thank you

Go to the GW and run some debugs to find out exactly what you're sending, chances are, your telco is overwriting the original called number as it's nor part of your DID range.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Cisco Unified CM Administration ver 7.1 date and time issue

We are using Cisco Unified CM Administration ver 7.1. I think this will be an easy one. I've done it before and need to do it again. Is there an easy way to adjust the time that appears on all our Cisco 7945 phones. It is out by a dozen of minutes... Thanks Don

The latest release of CUCM 7.1.5 is 7.1.5.35901-1, so you can always try that. Link to download:
http://software.cisco.com/download/release.html?mdfid=282421166&flowid=45895&softwareid=282074295&release=7.1(5b)SU6a&relind=AVAILABLE&rellifecycle=&reltype=latest
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HTH,
Chris

Cisco Unified CM Administration is not working in RDP sessions .

Dear all.,
Cisco unified cm administration we are working in sandbox labs connected through vpn of Cisco. But we are not able to access through remote desktop sessions. is it any possible to access through remote desktp sessions..?

Hi
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Cannot reset User password

The other user on my iBook got locked out of his account, accidentally typing the wrong password. When I go into Users, even as an admin, I cannot reset the password. The button is shaded out as is the short name, the only field avaiable is the User name.

Look at these links.
Here's the instructions if you have the discs.
*Mac OS X: Changing or resetting an account password*
http://support.apple.com/kb/HT1274?viewlocale=en_US
*Changing your administrator password*
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh655.html
 Cheers, Tom

How to reset user and password on MacBook Pro without CD

I recently bought a MacBook Pro, 15" with Lion on Ebay.
There are times when I am asked for a password. I have asked the person who I bpught it from, but he does not remember.
I do not have the original disk, so I need a method to reset the user and password.
Thanks

Thank you for your input.
I received an e-mail from a computer tech that thought the following would work; please let me know what you think:
ResetLion password with Single User mode
Anyone running Mac OS X Lion cantake advantage of this method:
Shut down your Mac and turn it back on while holding     down the Command and S keys at the same time until your see     a black screen with white text. This is known as Single User mode.
You can skip this step, but it’s recommended that you     don’t because it will check the consistency of your hard drive. At the     prompt, type fsck -fy and press Enter.
Once the disk check is complete and the prompt returns,     type mount -uw / and press Enter.
Type launchctl load     /System/Library/LaunchDaemons/com.apple.opendirectoryd.plist and press     Enter.
Type ls /Users and press Enter. All of the     usernames on the computer will be listed, which is helpful if you don’t     know or remember what these are.
Type dscl . passwd /Users/username password     while replacing username with one of the users displayed in     the previous step and replacing password with the new password     of your choice. Press Enter. You will likely get an error message about a     file or directory not being found – it’s safe to ignore this.
Type reboot and press Enter.

Cannot reset PRAM/firmware password

My Mac Pro 1.1 running 10.6.4 will not respond to start up commands. I cannot reset PRAM or use the "C" key to start up from the CD drive. I have not set a firmware password, when I opened Firmware Utility there was no password. What am I missing here? np

Swapping an Nvidia for ATI in XP be sure to uninstall the device driver etc before you put the new graphic card in, though if you've used XP a bit you probably know.
Even marginal FBDIMMs have been known to be cantankerous though if you have ruled everything down to the graphic card being the culprit.
(2gb x 8) and restarted with one module at a time and the next to last of course was the one that created the blinking light. It has been going bad for some time in retrospect since the Mac is faster with 12 gb than it was with 16.
Marginal RAM and not reporting full density (showing half for instance), and 4 x 4GB is the "ideal" way to get to 16GB on Mac Pro 1,1.
One issue with marginal RAM even though it is ECC you can end up with corrupt files or file content (meaning it won't show up as a corrupt file, just the file or pref or cache contents are well, "garbage in / garbage out." And need to be replaced or restored from back prior to problem(s).
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Cannot reset user vmail password with Cisco Unified CM Administration

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