Cannot restore back-up from laptop to BB Z10 device

Due to my phone, BB Z10,hanging up when working with it I opted to re-set it to factory settings. Prior to doing this I've ensured that I make a FULL back-up to my laptop of the phone content. After re-setting the phone I wanted to restore the backed-up data but without success. I've made sure that the BB ID as well as the BB Link log-on info is the same but still I can't restore my data! It keep on saying "BlackBerry ID on your device does not match" I cannot understand this as I'm using the exact same log in info on both devices (laptop & BB)!!! Please help?

Try logging in here: www.blackberry.com/blackberryid if you can then maybe you made a typo when you entered your info on the computer.
If you cannot login then maybe you made a typo on the phone and you will have to Wipe it again.

Similar Messages

I cannot restore my iphone4 from back up as it says wrong password even if it is right password. what should i do?

i cannot restore my iphone4 from back up as it says wrong password even if it is right password. what should i do?

If it says wrong password, evidently what you're typing isn't it. Remember it is CaSe SenSiTiVe, a zero is not an Oh, a one is not the letter l and spaces count.
And make sure you're typing in the same language keyboard it was originally typed in.

Cannot restore a mailbox from Time Machine

On the recent Yosemithe I cannot restore a mailbox from my Time Machine backup. I proceed exactly as described in the Mail (Yosemite): Restore mailboxes and their content article. However, nothing happens after the process window completes. The restored content does not appear anywhere.
Any ideas?

Although you can restore messages from a Time Machine snapshot within the Mail application, it generally won't work with messages that were saved by an obsolete version of Mail. In that case, you have to use an alternative method.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2
Right-click or control-click the highlighted line and select
          Services ▹ Open
from the contextual menu.* A folder should open. Inside it are subfolders representing your Mail accounts. The names refer to the email addresses you use.
Enter Time Machine and scroll back to the snapshot you want. Select the account folders you want and then select Restore ... to... from the action menu (gear icon) in the toolbar of the snapshot window. Restore the folders to the Desktop, not to their original location.
From the Mail menu bar, select
          File ▹ Import Mailboxes...
Choose Apple Mail as the format and import from the mailboxes in the folders you restored to the Desktop. The imported messages will appear in a new mailbox. Move the ones you want to keep wherever you like and delete the rest. Then delete the folders on the Desktop.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I cannot restore aback up from my computer after a softwared update. i kep getting an error message saying the phoneis disconnected even though it it not.

cannot restore aback up from my computer after a softwared update. i kep getting an error message saying the phoneis disconnected even though it it not.

If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

Why i cannot restore back after software update?, why i cannot restore back after software update?, why i cannot restore back after software update?

Why i cannot restore back after update software?

What does "restore back" mean?
If it means go backwards to some earlier version of iOS, then Apple has never allowed that.
If it means reload the contents of your iPhone after doing a software update, you should be able to do that.

How to restore back-up from icloud?

Hi, I just replaced my old iphone with new...how can i restore back-up from icloud

go thru the set up and select restore from icloud backup
if your phone is at the screen with all the apps
go to settings>general>erase all content

You just changed Contacts in GMAIL and I cannot restore my contacts from the previous version. I followed your instructions but it did not restore close to 500

You just changed Contacts in GMAIL and I cannot restore my contacts from the previous version. I followed your instructions but it did not restore close to 500 contacts that i have which are in the Other Contacts area.

Hi robertsjohn125,
Contacts are not managed in Firefox, unless you are taking about Firefox Desktop and Firefox Hello?
Where do you manage your contacts, this might help direct you to the correct support.

MacBook Pro died, can I restore back up from previous OS to New Macbook Pro with Mavericks on it?

My son's (grad student) MacBook Pro's logic board went out two weeks ago. We have a new one coming tommorrow, which has Mavericks.
His back up from the older computer has the previous operating system - is he going to run into any problems restoring his data with the different operating systems?

larryd7716 wrote:
His back up from the older computer has the previous operating system - is he going to run into any problems restoring his data with the different operating systems?
You shouldn't. That's the reason for having a backup.
The best way is to use Setup Assistant when you get the new Mac. For details read this from the late Apple Support Communities contributor Pondini:
19. I got a new Mac, or a new or erased internal HD -- now what?

Cannot restore iPad mini from iOS 6.1 to 6.0

I backup my ipad mini while have ios 6.1.3, and now i bought new ipad mini and need to restore that backup to it but it have ios 6.0 and i'm not able to restore lack of ios maybe..
Any one have any idea, and if i update my new ipad mini with ios 7 will i be able to restore from ios 6.1.3 backup??

adashti wrote:
I backup my ipad mini while have ios 6.1.3, and now i bought new ipad mini and need to restore that backup to it but it have ios 6.0 and i'm not able to restore lack of ios ...
Correct. You cannot Restore to a lesser version ( iOS 6.1.3 to iOS 6 )
adashti wrote:
... if i update my new ipad mini with ios 7 will i be able to restore from ios 6.1.3 backup??
Yes.

I cannot restore iPad 3 from a copy on iTunes

I have iPad 2 and iPad 3. I needed to copy everything from iPad 2 onto iPad 3, including folder organization.
So, I made a copy of iPad 2 on my PC using iTunes.
Tried to restore iPad 3 (it has the same Apple ID) from the iPad 2 copy.
iTunes starts the recovery procedure and says "30 sec left", "1 min left"..."30 min left". Then it fails and says smth like "iTunes cannot recognize the iPad". Connection is lost.
I did it many times with the same result.
Reinstalled iTunes.
Stopped and restarted Apple Mobile Devices service in Windows services.
Tried to restore the iPad from iTunes again and again.
It's always the same "30 sec left", "1 min left"..."30 min left", failure. Connection is lost.
I recovered initial iPad 3 manufacture settings. Successfully.
Tried to restore the iPad from iTunes again and again.
It's always the same "30 sec left", "1 min left"..."30 min left", failure.
I finished with a try to restore from iPad 3 copy.
The same failure. Connection is lost.
Many hours are spent on this already. It doesn't look like "plug'n'play".
What should I do next?
How to manage the issue?
Thank you.

Now I am consiastently getting error 11.

Restoring back up from TM! Need help!

I just bougth a new hard disc, and i am trying to restore my system from Time Machine, the problem is I only have the setup disc for Mac OS X 10.4.10 Tiger, I can't find my Leopard upgrade. Now I can't figure out how to restore it from my back up. Anyone able to help me with this!!

I found this on the web
http://www.ehow.com/how_6710722_restore-system-backup-leopard-dvd.html
I have absolutely no idea if it works, since you posted this questionon the Tiger forum and the people who have TM machine experience are those running Leopard or newer, not those of us still running Tiger.

Cannot restore Snow Leopard from time machine from an earlier backup

I've been having a problem keeping my Mac Pro in sleep mode. I have tried disconnecting all USB's including those attached to the monitor. So I have decided to attempt to restore from a time machine backup from about 4 weeks ago to see if that resolves the problem. However at no point in the process am I offered a chance to choose which date to back up from. The restore process just assumes I want to restore from the latest backup.

Inserting the Snow Leopard install disk and launching from Finder. Then selecting 'Restart' which is what the user is told to do in the event of reinstalling from time machine. From that point the Mac restarts and installs SL but uses the latest time machine backup.

Restore back up from itunes

I backed up my iphone 5 to itunes because I needed to change to another iphone from apple store. I got a new one, I went home and tried to restore my back up using itunes. When I plugged in my phone to itunes it automatically backed up the new phone which was empty and now the lastest back up is of the new phone!!
Is it possible to restore back up of the stuff in my old phone. I can't find in itunes anywhere where my old phone restore was.
HELP!!!!!

open itunes, click itunes in top left, preferences, devices. see if the old backup is there.

Restore back up from iCloud

My old ipod was stolen and have just bought a new one, I can quite clearly see my old ipod in ' manage and storage' but each time I restore from that date of last back up I still don't see my music?!
Can anyone help ? I am desperate to get my music back
Thanks

It will only restore music purchased from the iTunes store that was on your old iPod when it was last backed up.

I cannot connect with mozilla from laptop, so I uninstalled it and it said mozilla 5 is there someone I can talk with concering this problem

mozilla will connect from laptop. I uninstalled it and installed it again, but it download mozilla 5 it still will not connect

they made the usb camera kit because it does support usb masstorage
usb is just a connection and drivers are required for everything some drivers are generic like mass storage
most are not and require the manufactor to make a device driver
but ios devices don't support 3th party device drivers so you're stuck with the build in ones
like mass storage
if you look into the range of supported bluetooth profiles of ios devices you will find the same problem

Cannot restore back-up from laptop to BB Z10 device

Similar Messages

Maybe you are looking for