Cannot restore data after hard reset

Hi,
I had to recently do a hard reset on my Tungsten E. I tried to restore the data from Palm Desktop as indicated on the support website. Unfortunately, the synchronisation fails because Hotsync is not able to recognize the user name. Hotsync on my device indicates that no user name is currently implemented, while Palm desktop is currently set to my old user name.
I would appreciate any advise on this issue.
Thanks.
Post relates to: Tungsten E

hi,
kindly check the username of the handheld
-open hotsync on the handheld and the username will be on the top right
if there is no username displayed,
during hotsync, the computer asks you if you want to uses existing usernamae or create a new one
so, please select and existing username
Post relates to: Palm TX

Similar Messages

Cannot reinstall MFE after hard reset of phone

I had a spam issue on my exchange account and although all the messages got deleted on the server, i could not get them to delete off the phone. They took out all my phone memory and even after moving the messages from C: to E: this did not resolve the phone memory problem.
My phone started behaving extremely oddly (like more odd than normal). Automatically it would flip from using E: to C: for messages and the home page mail widget no longer worked. I tried to delete one for the MFE folders on C: to try and see if that helped but nothing did.
i didnt want to hard reset so i actually uninstalled MFE using the application manager. This still did not free memory so I did the hard reset to factory settings. that freed up my memory again, but now i did not have MFE available to install.
I was surprised by the hard reset, I thought i would loose my firmware upgrade and any applciations that i had downloaded, but i didnt. My downloaded apps were still there and my firmware version was still the latest - isnt that odd?
So i tried to download MFE from the Ovi store via my phone, it seems to download okay but when it tries to install i constantly get an installation failed.
Of course i cannot find any install logs on my phone, and I cant even find the download MFE installer to try and manually install. So frustrating how when browsing the directories on your phone you mostly see blank directories even though you know they must have files in them grrrr, and Y-Browser doenst seem to run on the N97.
Appreciate if someone can tell me how to get MfE reinstalled.

kiwigirl123 wrote:
I had a spam issue on my exchange account and although all the messages got deleted on the server, i could not get them to delete off the phone. They took out all my phone memory and even after moving the messages from C: to E: this did not resolve the phone memory problem.
My phone started behaving extremely oddly (like more odd than normal). Automatically it would flip from using E: to C: for messages and the home page mail widget no longer worked. I tried to delete one for the MFE folders on C: to try and see if that helped but nothing did.
i didnt want to hard reset so i actually uninstalled MFE using the application manager. This still did not free memory so I did the hard reset to factory settings. that freed up my memory again, but now i did not have MFE available to install.
I was surprised by the hard reset, I thought i would loose my firmware upgrade and any applciations that i had downloaded, but i didnt. My downloaded apps were still there and my firmware version was still the latest - isnt that odd?
So i tried to download MFE from the Ovi store via my phone, it seems to download okay but when it tries to install i constantly get an installation failed.
Of course i cannot find any install logs on my phone, and I cant even find the download MFE installer to try and manually install. So frustrating how when browsing the directories on your phone you mostly see blank directories even though you know they must have files in them grrrr, and Y-Browser doenst seem to run on the N97.
Appreciate if someone can tell me how to get MfE reinstalled.
Because your N97 has MfE in the firmware, you can update with PCSuite Software updater. Have a look here for the installer, but I think the N97 is not available because of the mentioned reason.
http://europe.nokia.com/support/download-software/mail-for-exchange/compatibility-and-download
Message Edited by hadimassa on 15-Dec-2009 06:30 PM
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Restoring Data after Hard Drive Replacement

My hard drive just passed away (luckily 2 weeks before my applecare ran out) and am unsure the best way to restore my data. I made a carbon copy clone of my hard drive before I took it in and thought I could just boot from that and copy over my data but I can't seem to select the drive as a bootable option (its a western digital 120g firewire and usb drive. Do i need to go through the initial os x set up before I can do this. Also I am debating using this as an chance to do some house keeping. If I decide not to reclone my hard drive can I just copy over old apps like word or do I need to reinstall them. And if my user name and nickname are the same as before will it cause any problems if I decide later to restore my hard drive from the clone copy?
Thank you for any help

Jonathan:
1. First, you must format and zero out the new HDD. This spares out bad blocks, and preparest your HDD for installation.
2. Then I suggest doing a fresh install of the system software.
3. You can then restore your Users Folder.
4. And, finally, some applications can be copied by drag and drop. I think Word is one of those.
1. Formatting, Partitioning Zeroing a Hard Disk Drive
Warning! This procedure will destroy all data on your Hard Disk Drive. Be sure you have an up-to-date, tested backup of at least your Users folder and any third party applications you do not want to re-install before attempting this procedure.
Boot from the install CD holding down the "C" key.
Select language
Go to the Utilities menu (Tiger) Installer menu (Panther & earlier) and launch Disk Utility.
Select your HDD (manufacturer ID) in left side bar.
Select Partition tab in main panel. (You are about to create a single partition volume.)
Select number of partition in pull-down menu above Volume diagram.
(Note: 1 partition is normally better for an internal HDD.)
Type in name in Name field (usually Macintosh HD)
Select Volume Format as Mac OS Extended (Journaled)
Click Partition button at bottom of panel.
Select Erase tab
Select the a volume under Manufacturer ID (usually Macintosh HD).
Check to be sure your Volume Name and Volume Format are correct.
Select on Security Options button (Tiger) Options button (Panther & earlier).
Select Zero all data. (This process will map out bad blocks on your HDD. However, it could take several hours. If you want a quicker method, don't go to Security Options and just click the Erase button.)
Click OK.
Click Erase button
Quit Disk Utility.
2. Install System Software
Open installer and begin installation process.
Choose to Customize and deselect Foreign Language Translations and Additional Printer drivers.
Check box to install X11.
Proceed with installation.
After installation computer will restart for setup.
After setup, reboot computer.
Go to Applications > Utilities > Disk Utility.
Select your HDD (manufacturer ID) in left side bar.
Select First Aid in main panel.
Click Repair Disk Permissions.
Connect to Internet.
Go to Apple Menu > Software Update.
Install all updates.
Computer will restart after updates.
Go to Applications > Utilities > Disk Utility.
Select your HDD (manufacturer ID) in left side bar.
Select First Aid in main panel.
Click Repair Disk Permissions.
3. Copying Over an Account to a different Volume
Copying an Account directly by dragging or by cloning will not change the NetInfo information needed for the Account to be properly recognized.
To properly set up NetInfo
*Go to Apple Menu > System Preferences > Accounts
*Click on padlock and authenticate
*Click on plus sign under Login Options to add a new account.
*Set up an account and check box to allow user to administer.
*Log out of current account and log in to new Admin account
*Connect computer (Host) to computer with account to be transferred.
*If you are able boot into Firewire you can do that and use SuperDuper to clone only the Users Folder, or FW or USB go to next step
* Drag Home folder from backup drive to Users Folder on new drive and rename it. (If you get an error message about permissions when doing the copy, click button to Authenticate and enter your password; alternatively, you can turn permissions off for the source disk in the Get Info window.)
*Switch names between copied Folder and Home Folder (with house icon) by putting 2 after Home Folder name, and naming newly copied Folder with account name (original home folder name).
*To see that copied folder is owned by the account that is logged in select folder and Get Info (Command + i), then go to Ownership & Permissions.
*Log out of account by going to the Apple Menu and selecting Log out Account Name (Command + Shift + Q)
*Log back in to account.
*If the account was successfully copied, you may uncheck Allow User to Administer option in Apple Menu/System Preferences/Accounts if you so choose.
adapted from a solution by Niel
Please post back with further questions, comments or update.
Good luck.
cornelius

How to get back WhatsApp data after hard reset. Backup disappeared

So after suffering phone issues for months but being a new mum and having no time to reset my phone to factory default, so I could send it away, I finally last night thought I'd backed up everything, ready to reset!
All my photos and videos are on google cloud and my 64gb SD card too. I'd backed up my SMS with an app and backed up all app data to Google. I'd also used the Sony backup/restore app to backup all my apps and I thought I'd backed up WhatsApp in its settings/chats/backup.
I know WhatsApp makes a backup at 4am every night in case you reinstall it and so I thought I was fool proofed and reset/erased internal memory.
On reinstaling, Google automatically started downloading apps again, which I didn't get, as I thought my backup from the Sony phone app would restore everything so i cancelled that.
WhatsApp hadn't installed yet so I installed it from the play store and it said it could restore my data, so I said yes! BUT it restored a backup from June 26th 2015, not from the last day as I'd have thought from 4am backups!
So I uninstalled WhatsApp and went to restore from the app backup file, which I could see had a backup of WhatsApp from 1st August 2015. Prob was it kept crashing on restoring the opera browser. It completed once but WhatsApp hadn't installed. So I ran it over and over. It still crashed on Opera.
So I used Es file explorer to unhide files and found the Backup on my SD card with 1st August and inside could see WhatsApp. I cut the opera backup file from the back up folder and pasted it somewhere safe to see if the restore would not run. But when I went back to the Backup/restore app and clicked restore, my 1st August back up folder had disappeared! I went back to Es file explorer and sure enough, the folder was gone from the apps backup folders!
It isn't in any recycle bin and now I think I've lost a month's worth of WhatsApp messages, which are really important to me! When I get chance, I'm going to put the SD card in my Mac and see if I can find the file there but has anyone got any advice on why the folder disappeared, when I only cut the opera backup from the folder?

P.s, all hidden files are shown in es file explorer as this backup folder was hidden originally. It has a '.' in front. So I'm pretty sure the folder it's gone, but as I've not erased my phone again, shouldn't the folder be somewhere in my SD card still and how can I find it using my Mac?

How do i restore data after hard drive replacement

I recently had to have my HD replaced (failed after nearly six years). the data was recovered and is sitting on my desktop in a folder. How do I restore that data (login, passwords, photos,etc) so it is the default login on my mac?

The way you are describing your situation it doesn't sound like the system was backed up but simply copied from into a new folder. If that was the case you will have to copy the files back. Going forward get an external HD and begin backing. You can create a bootable clone using either Carbon Copy Cloner or SuperDuper!. If you ever upgrade to more contemporary version of OS X (Leopard, Snow Leopard or Lion) you can begin using Time Machine too.

After hard reset my time capsule is not found in airport even though its light is green so cannot reset

After hard reset the time capsule is not found in airport even though i have reconnected in proper order - says backup disc not found

Something is wrong because a hard reset will never leave the TC with green LED.
What version TC.. what firmware??
What OS on the computer?

8350i uncaught exception java.lang.NullPointerException after hard reset

basic info:
8350i
v4.6.1.204 (Platform 3.0.0.73)
Desktop Manager 4.7
everything is good except that i've been using two batteries, one in the phone and one in a charger. when the phone's battery is almost drained i swap it with the charged one which of course causes a hard reset.
this procedure was working well for at least a week or two until last month when i swapped batteries - after the hard reset i got
uncaught exception: java.lang.NullPointerException
i could make calls but all other software seemed corrupted... virtually nothing else worked... icons missing etc.
tried all sorts of solutions but the only thing that fixed it was a full on device software erase/reload, then a data restore from previous backup. at the time i figured it was just a random thing and was glad to learn how to do a complete software reload.
then yesterday it happened again (again, immediately at the end of the security check after hard reset). now i'm afraid to swap batteries because it would appear that every time i hard reset there is a 10% (my guess) chance of software corruption and a complete reload takes a significant amount of time.
has anybody else noticed this? does anybody have a solution?
can i swap batteries without a hard reset; i.e. swap while plugged into power? i haven't tried this yet for fear of causing my BB harm.
any help is appreciated,
john d.
Solved!
Go to Solution.

Hello, John.
Make selective backup as it is described here:
http://supportforums.blackberry.com/rim/board/message?board.id=8100&view=by_date_ascending&message.i...
Backup only information that you need.
There is described the purpose of every database you can observe when you're doing the selective backup:
http://www.blackberry.com/btsc/KB03974
When you have done selective backup do the following.
On your device go to: Options - Security Options - General Settings
Open menu and select "Wipe handheld"

Battery after hard reset on Lumia 800

Hi
A few days ago i did a hard reset on my Lumia 800. Since that everything was great, the only reason why i did it, to restore the default settings. After that i updated the firmware to 12070 via Zune. Since that day, my phone doesn't really know how much percentages are left from the battery. Sometimes It's showing a consant value for a long time, then suddenly begins to drain, and after a few it stops. It often happens, that it shows a value, and after an hour it shows a higher value (in percentage) than beforehand.
Today I let It to discharge to 0%, and then i pluged it to the charger. When the phone turned on, it showed me 5%.
It's lifetime havent changed so spectacularly, but i guess its a bit shorter with the same usage.
Is this behaviour normal after hard reset?
Thanks

After update my lumia 800 is failing to recongnise earphone. It keeps playing music on speaker. If I restart my phone then for few mins it is playing music in earphone. But after few mins once again music playback is starting through speaker.
what should be the problem? will hard reset solve this problem? If yes, how to hard reset nokia lumia 800.
Thanks in adv,

N8 Cant remove Topapps even after hard reset

Hi,
Few hours ago I just bought a new N8. It has in it TopApps and Ovi store, I wanted to remove Topapps but it continue to deny the operation. I tried soft reset, hard reset and in the ned 4 buttons reset. I tried also few solutions offered here in nokia forum but still without any sucess. I cant remove TopApps or Ovi Store even after hard reset, the maps are also here - I thought that these apps will disappear after hard reset.
In applications I got 3 ovi store related apps installed - ovi, Ovi notifications support package and Ovi Store. Social network app is not working too, its showing me service unavailable. Any ideas ?
Thank you for attention
Solved!
Go to Solution.

Hi rslid,
Nokia Store or rather Ovi Store is not deletable or uninstalabe as this is one of the applications that is necessary to enable you to download and update downloaded applications to your Nokia N8-00 Belle. If you try to delete or unistall you get the message operation denied so its better if you leave it.
Concerning hard resetting, any time you feel like hard resetting your device use *#7370# followed by 12345 as the default security code unless you have manually changed it but always remember that it will delete all user data from both drive C and E hence a backup of your data with the phone settings unticked or not selected is strongly recomended before hard resetting and also note and remember that after hard resetting always reinstall your firmware to avoid having an unstable device.
Ngwangwa - Six Million Ways To Die Choose One

Plssss help i beg all of u after hard reset my iphone got stuck with an apple symbol i thought it will get on and now the battery got empty and pressing power on button it switch on showing red battery and gets off and also its not connecting to my l

Re: plssss help i beg all of u after hard reset my iphone got stuck with an apple symbol i thought it will get on and now the battery got empty and pressing power on button it switch on showing red battery and gets off and also its not connecting to my la
its not connecting y?i think its software got corrupted,i think i should charge it first with a battery charger and when apple logo appears i should connect with pc,but i dont know how 2 open the back cover and how 2 remove the battery,i phone battery is removable or not?i mean it is fiz or wot?

Recharge. Reset. Restore.

My ipod shuffle (4th gen) don't works after hard reset with itunes

My ipod shuffle (4th gen) don't works after hard reset with itunes, it don't reads too like USB by Windows.
Before that i've seen error (-50) in iTunes, so i reset ipod.
I've read all tips on this site, but nothing helps me.

No, USB works good. I've tried reset on my friend's PC, and it saw my ipod and reset was done. But when i tried to load music, it wrote me, that i've installed incorrect software.

Re-install N97mini after hard-reset

Hey,
I already paid the Software by credit card and downloaded it directly on the mobile phone.
Few days ago I had troubles with my phone and I couldn't start it anymore. After hard-reseting it, it worked again.
Unfortunately all software is gone now.
When I start the Adobe Reader mobile it says "10 days trial" version. Do I have to pay again?
Thanks for your answer

Hey
no you don't have to pay again absolutely, just download it again and insert the code received by mail
Good luck

Recovering data after factory reset (security issue)

Hello there,
Recently a friend of mine asked me how to erase all data on an iPhone ? I pointed to him to "factory reset".
Now, I see a bunch of websites that show how to recover data after factory reset using their software, not sure if they work as advertised or not.
What I would like to know is if the user wants the data to be erased and non-recoverable, is this the best option or if there is any other option available in iPhone that can make the data un-recoverable. We want to make sure the data is un-recoverable after factory reset.
thanks
Ashish Shah

unfortunately this doesn't answer my question.
I do know the option to "erase all content and settings" in iPhone.
What I want to know is to make sure once done, no one can recover that data back. Since this phone will be sold off to some stranger, we don't want them to have access to the data.
Here are a few websites from my just preliminary search results that show how to recover data.
just google "extracting data after factory reset iPhone" and you will see a bunch of websites offering their products to recover. So I want to check if this is so simple, how can we really make sure the data is wiped off clean.
Ashish Shah

Why i cannot restore back after software update?, why i cannot restore back after software update?, why i cannot restore back after software update?

Why i cannot restore back after update software?

What does "restore back" mean?
If it means go backwards to some earlier version of iOS, then Apple has never allowed that.
If it means reload the contents of your iPhone after doing a software update, you should be able to do that.

N85 going slow after hard reset - help

Hello
I did a hard reset on the phone and now everything is going really slowly, especially messaging. Any solution please? Do I download new software and how?
thank you.
Message Edited by mark24601 on 05-Nov-2009 02:48 PM

Make sure there is nothing installing in the background at times after hard reset the phone tries to install some applications that was stored in the card, so wait for sometime or try installing applications on the phone removing the memory card.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

Cannot restore data after hard reset

Similar Messages

Maybe you are looking for