Cannot restore files from backup

I'm attempting to restore some files from backups on one of my PC's.
If I attempt to access the "Restore files or folders for the computer" from the Essentials server I get the following:
If I launch the dashboard on the PC that I want to restore the files to, I also get an error message.
Not sure why I'm getting that message above when launching the Dashboard from the Launchpad. I can run the Dashboard from my *.remotewebaccess.com site with the same username/password.
How can I get access to the backups to restore the files?

The restore should indeed be done on the PC the files are from (Which i think is a bad implementation) anyway,
Please check the following registry key on the Server:
HLKM\Software\Microsoft\Windows NT\CurrentVersion\Terminal Server\TSAppAllowList
It should be set to a 1.
Robert Pearman SBS MVP
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