Cannot restore Iphone 4. Please HELP!
I just attempted to update my iphone 4 to the latest OS and itunes told me to restore the phone first. I went ahead and tried that but got some error , which I do not remember what it was. Now itunes and my pc (windows 7) are not recognizing my iphone. On my phone , it just has the picture of the plug saying to connect to itunes. I tried the whole pressing the home key and pluging it in, but nothing changed. Please help ASAP, I need my phone to be working. Thanks so much!!
Itunes is the latest version as well.
See Here
Unable to Update or Restore
http://support.apple.com/kb/HT1808
If the device has been modified, this will not necessarily work.
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Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
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Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
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MandyFrom the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
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