Cannot restore ipod and other issues.

If someone can solve my ipod issues, you will totally make my birthday. Here's the deal. Sometimes when I connect my Ipod to my computer, it sees it as a just a removable disk drive. When that happens, Itunes tells me that my ipod is corrupt. When it tells me I should restore, it then tells me error 1418. I followed the steps on the post on here about that error code and it doesn't work. However, sometimes my computer recognizes my ipod, a message will pop up from memory card manager saying failed ot locate supported file types or there are no photos found on this device. Then my ipod will sync in itunes and start copying files. It says it's copying (which in actuality it's not copying anything or i might get a song or two to copy to my ipod) but then it stops and a message pops up saying, The ipod "Mike's ipod" cannot be synced. The required file cannot be found. I just don't know what to even try anymore. I've looked at so many posts and still nothing works. Please if anyone can help me I'd appreciate it so much!!!

Hi,
Ok, there seems to be a problem... I've now been running Disk First Aid Erase on my iPod for an hour and a half. So far the blue bar showing progress seems to be stuck on about 5mm in...
Btw... there's been 2 people w probs posting here (I couldn't find the link to make a new post and joined this as it had similar probs)- the original guy has sorted his problem. Mine revolves around an iPod that showed up corrupted when I plugged into my Mac after not using the iPod for a couple of months.
iTunes can't restore it - error sign... As it also now shows up unrecognizable when I plug it into my Mac but with a "you can intialize" possibility I'm trying that as suggested. That takes me to Disk First Aid where pod erase seems to be stuck....
Hope somebody out there can help... thanks!

Similar Messages

I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked.

I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked. I had been having trouble syncing music, When I tried to sync, iTunes said it didn't recognize my iPod, even though I was on the iPod page in iTunes which showed the model number and the serial number of my iPod

I am having essentialy the same problem, but my iPod came from a PC and is now on a PC. The person who gave me the iPod didn't give me the wall adapter piece, so I bought a "Griffin" brand that was said to be compatible with this model. When I first plugged it into the wall, the Apple appeared with a bar underneath as though it was loading the new software. When the bar got to the end, the "plug into the wall" icon reappeared, but when I plug it in to the wall now, that icon is the only thing that shows, even after resetting and trying to run diagnostics.
When I doc the iPod on a charger I have or plug the USB into my computer and "reset" it, a battery with a charge icon appears, but there is no "motion" in the icon so it doesn't appear to be charging. The screen eventually goes back to the apple then to the "plug it into the wall" icon. HELP!!! Is is possible the wall adapters isn't the right one? Should I be charging through a firewire cable instead (which I also don't have...)?
Message was edited by: shenards
Message was edited by: shenards

HT201210 Trying to restore ipod and keep on getting error message: the ipod software update server could not be contacted. the network connection was reset

Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

Itunes cannot restore ipod

my itunes cannot restore my ipod it appears and windows detect my ipod the problem is when i try to format it, says insert disk in drive E: and i try to format it using itunes a message appear itunes cannot restore ipod a internal error ocured pls any suggestion's about this **** problem pls suggestion's!

You could try restoring it your self by doing this:
-put the hold button on then off
-Hold the menu and centre button together for over 6 seconds
-When the apple logo appears you put it on the computer to charge it
I hope it helps

HT201210 restoring ipod and it say's can't find software and use a cd-rom if necessary. what am i supposed to do? my ipod is stuck on the connect to itunes screen and wont do anything.

Restoring ipod and it say's can't find software and use a cd-rom if necessary. My ipod is stuck on the connect to itunes screen and wont do anything. What am i supposed to do?
Please help, i will be very grateful

you can do is go to ijailbreak.com then select downloads section.......scroll down and see the latest version of ipod touch second generation is available for download.....when it gets downloaded connect your iPod to itunes or keep it connected then hold option and click restore (mac) search the software by writing in search "iPod" a thing with white cube will show up if it is the file you just downloaded click it and wait for itunes to do its work......you can ask more if you are on windows

My friends put cydia on my ipod and other stuff from it like something who slide your apps differently how can i remove the both, plz help ..???

My friend put cydia on my ipod and other stuff from it like something who slide your apps differently. How can I remove the both, I really want, plz help ...?

They hacked it and may have caused damage to your device. Jailbreaking also voids your warranty and support from Apple. To restore to a clean state, restore in Recovery Mode: http://support.apple.com/kb/HT1808

Updated Ipod 4th Gen to IOS 6 but now Itunes tells me to restore Ipod and that data could be lost should i restore, it will not let me do anything until i restore

I have an Ipod 4th Generation just now updated to IOS 6 thru Itunes, says update complete but now it tells me to restore the Ipod and data would be lost. I can not do anything till I restore Ipod and I am worried about losing games, music and other apps. Do I restore Ipod and will I lose games and music?

Do you have a current backup of the content of your iPod? If not restoring will remove Apps and their data. The Apps can be replaced at no charge but the data will be lost.
What is the exact message that you are seeing?

Elite Pro, CMSS-3D not working and other issues after driver update

DElite Pro, CMSS-3D not working and other issues after driver update Elite Pro CMSS-3D control (on I/O console)no longer controls CMSS-3D.
The only time it works is if the original drivers are installed from the installation CD.
ANY other drivers stop the control on the Elite Pro I/O console from having any effect on CMSS-3D.
Also at one time when I cotrolled volume, CMSS-3D(original drivers), EAX and Crystalizer from the Elite Pro I/O controls then I had on screen display of said control that was being moved(on I/O console).
Now regardless of what drivers are installed, there?are no longer any on screen indicators.
The indicators looked like the ones that show when using the remote controller.
Anyone have any ideas?

Hello friends, if any body have problem with "Creative Sound Blaster X-Fi series Driver 2.8.003" then you can download previews "Creative Sound Blaster X-Fi series Driver 2.8.0008" from above direct Links :
http://rapidshare.com/files/252388832/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part0.rar
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http://rapidshare.com/files/252397989/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part03.rar
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http://rapidshare.com/files/252405003/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part08.rar
http://rapidshare.com/files/252408540/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part09.rar
http://rapidshare.com/files/252408542/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part0.rar
http://rapidshare.com/files/2524409/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part.rar
http://rapidshare.com/files/25244020/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part2.rar
http://rapidshare.com/files/2524402/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part3.rar
http://rapidshare.com/files/25244022/[email protected]7.254.6.0

Only apple logo appears, cannot restore ipod, tried to restore and received error code 1602, what can I do?

I am trying to figure out why I cannot restore my Ipod touch 64, when I get through the whole restore it states "error code 1602". I have used the original cable that came with the Ipod and have tried it on two different computers. When I turn it on only the apple logo appears and nothing else happens. Please help

Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
If the phone is stuck on the Apple logo, you can try a hard reset (deletes no info). Press and hold the power button and Home button until the phone turns off. Then try to power it up again.
Simply restarting your computer will not cause your iPhone to stop working unless there is a major issue with software conflicts on your computer... i.e.... corrupt iTunes installation.
Try disabling any security software you might have and avoid using and USB hubs or extenders etc.
If the hard reset doesn't work in getting your phone to boot up, then you'll have to do a restore of the device.

My apple 5th gen ipod is connected to wifi but still cannot access safari and other websites..can some1 help me out?

my apple 5th gen ipod is connected to wifi but still cannot access safari,itunes and other websites. the ip address is not strtng wid 169 and i have reset the network settings also..can some one help me out

The 169 IP address mans it did not correctly negotiate with the router:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

After System Restore windows programs not loading, and other issues!

To preface this I have no interest in keeping vista on here I have a CD with windows7 setup on it that I would like to install either on a new partition or over the exsisting one but no clue how to do this right, and when I tried booting up from the CD it gave me an error, so I can't do the setup that way, however I did get a version of windows xp (hiren's minixp) to boot from a thumbdrive, however I could not get my wireless internet to work on it. however thru ethernet it did, but need wifi!) I need a computer for tomorrow morning for my new job orientation is done thru a website and I need a computer to use at thehotel (im out of town) so its not an option taking it to a repair shop tomorrow (its sunday and all), or sending back to lenovo plus its outta warranty.
Help! I am very novice at best with techy stuff so I will try to explain this the best that I can. I've had a lenovo N500 Laptop running Vista Home Edition for a couple years now. It did not come with any recover cd's or anything like that. It was starting to run slow, so I figured I'd do the old trusty Factory Restore and start fresh, always did the trick on other computers I owned with windows. Well I went through the whole process of restoring it, and did the initial system setup and naming. When it loaded my desktop for the first time it was all downhill from there. There is no IE installed, no default programs would open, instead I got this error message (example when opening Windows Mail).
C:\Program Files\Windows Mail\WinMail.exe
The specified path does not exsist.
Check the patch, and then try again.
It does this for every program. Here's the thing the only C:\ Drive that shows up is assigned to removable disk. Here are the current labels for my default Drives.
Lenovo(Q
ServiceV003(S
SW_Preload(D
So I think the issues possibly that when it was reformatted it labeled the drive a different letter, so it's trying to pull the files from the C drive as a path,. but it needs to be q or s or d or something. Keep in mind this is my very novice theory.

for wireless issue:
have you checked device managemer for unknown/non-installed devices? you may need to install drivers for your adapters.
try to press f8 when you see lenovo logo, then load "safe mode with networking", check if the adapters work.
can you tell us what error you got when you tried to install win7? also, some of applications doesn't come with preloaded systems so you need to install them later ( as windows mail, msn messenger )

My site on mozilla firefox is having many problems ,can not blog,cannot reply to messages, the screen is alot smaller and other issues, please respond.

My site on Mozilla Firefox is having many problems, can not blog, can not reply to messages in inbox , the page is a lot smaller and other problems. Please reply. Thank you

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Cannot restore iPod Touch 5g: iTunes "Waiting for iPod"

SIDE NOTE: For a TL:DR, I've made all the important stuff bold.
I've been having this issue with my iPod Touch 5G where I cannot restore it no matter what I do.
This article, This article, This article, nor This article helped me.
When my iPod is not connected to the computer, it literally does nothing at all, no matter what you do. When you plug it into the computer, the computer recognizes it as an iPod, but it says "Serial Number: n/a", and will not display any info. I can tell my iPod detects button presses because I can connect it and disconnect it just by holding in the Power and Home buttons. After plugging it in, the bar at the top of iTunes says "Extracting software", then after that bar fills up it goes to "Waiting for iPod". It then says "Preparing iPod for restore", and then fluctuates between the last two, once or twice. After that, iTunes gets stuck on "Waiting for iPod", and stays there. The iPod, however, displays an apple logo with an empty progress bar beneath it. I took it to an Apple Store not too long ago, and they couldn't fix it. The employee there couldn't do anything more than what I've done. He said that my only option is to get a new one. I still haven't lost hope, though, because there has been two other cases where I've fixed devices where something like this has happened. It's just not working now.
Anyways, please help!
Sincerely, Alex.

- Try another cable
- Try another USB port
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Try on another computer
- Not clear you tried DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Updated to 9.03 now cannot restore iPod that crashed

I updated iTunes today to 9.0.3 on my PowerBook G4. Then I tried to update my iPod touch to 3.1.whatever. iTunes immediately crashed and then my iPod crashed and I have to restore to factory settings. Now, I cannot restore my iPod on this PowerBook but it's the one that has the iPod backup and the latest iPod system (my other Macs can only update the iPod to 2.2). Every time I get to the stage where it extracts the program (3.1.whatever), iTunes crashes. I am stuck in a loop of crashing. I cannot restore the iPod because iTunes crashes every time I try it. I don't know if it's an iTunes or iPod issue, but I'm thinking it's more of an iTunes problem than an iPod problem. I really need help!

I am having a similar problem. iTunes won't let me update or restore my iPod. It just says AppleMobileDeviceHelper quit unexpectedly and iTunes was unable to load dataclass information from Sync Services.

Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description Symptom
IMAGE Replaced due to engineering change
System board Network card error
Hard disk drive Network card error
ECA-WIRELESS <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Cannot restore ipod and other issues.

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