Cannot restore unknown error 1002

iphone crashed tried to restore twice gave me unknown error 1002. what to do?

http://support.apple.com/kb/TS3694#error1002
You can check this article and follow the indicated steps and do make sure that you are running the latest version of itunes.Hope this helps...Good luck...!

Similar Messages

  • TS3694 iphone cannot restore unknown error occured 1015. anyone help please?

    trying to restore my brothers iphone 3 however it comes up with cannot restore unknown error occured 1015. can anyone help

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • Cannot Restore Unknown error 2001

    iTunes says it cannot restore my iTunes and has an Unknown Error 2001. It all started after it failed the new update. Any ideas?

    Hi amigos:
    Same happen to me as soon as the new release (1.1.3). Sounds weird but the only think you have to do is plug and unplug your iPod 3 0r 4 times.
    I can assure you that after 4 or 5 tries everything will be ok.
    Why is happening that?
    Think Apple sold so many iPod (4,000,000) and we are trying to get it at the same time, so they cant handle to manage all of them. Maybe there is not as much slot as they need for everyone to download the new version. Because you cant download the new release your iPod don't get the new software while the old one is deleted.
    Believe me, try to plug/unplug 4 or 5 times at the problem will be solve. Or much better, just next time don't try to upgrade as soon as the new release is on iTunes and wait 1 week

  • Help, the iPhone cannot be restored,unknown error 1015

    Im having this problem and I got paniced, tried to update the software on the iPhone( with the newest) & now I cant even restore it, always comes up with this Warning- the iPhone could not be restored, unknown error 1015. Please, advice what to do? Thanks in advance, any help would be appreciated

    Type "1015" inot the search abr at the top of this page by "Support" and read the appropriate help articles.

  • TS1372 a message comes up when i plug in my iPod shuffle (version 1.0.2) and when i click to restore and update message comes up saying iPod could not be restored unknown error occurred (1430)

    a message comes up when i plug in my iPod shuffle (version 1.0.2) and when i click to restore and update message comes up saying iPod could not be restored unknown error occurred (1430)

    The linked article
    http://support.apple.com/kb/TS1372
    has some suggestions.  Did you try doing those things?

  • When i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)

    when i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)"  how do I fix it??

    Are you syncing photos to the ipod? If so, the -39 in this context can sometimes indicate a damaged photo cache. Are you able to sync if you delete your existing photo cache? To find it, see the following document:
    iTunes: Understanding the iPod Photo Cache folder

  • While syncing my iPad, i was given the message I had to restore, next message said couldn't be restored, unknown error 13. Can you advise me?

    While syncing my iPad, i was given the message I had to restore, next message said couldn't be restored, unknown error 13. Can you advise me?

    Have you tried the troubleshooting on this page : http://support.apple.com/kb/TS3694#error1603 ?

  • Cannot Restore iPad2 - Error Code 3173?

    Never had an issue with an Apple product before.
    Windows 7 Home Premium
    iTunes 10.5.0.142
    iPad 4.3.5
    Attempted to update iPad software to 5.0 and got the error code "cannot restore iPad - error code 3173"
    Freaked out and disconnected the iPad and it seems fine, no data/information loss and it DID NOT update as it is still running version 4.3.5.
    No other external USB ports in use, never had an issue updating previously.
    Thoughts/ideas/fix?  Seems like a lot of people are posting asking for help with this but I don't see a fix anywhere.

    Good idea. I wish I had waited. My iPad2 will not Restore so it is hammered. My iPhone 3Gs is updating now so we'll see. But this is definately an Appple problem as all 5 devices at our house had one issue or another. My iPad2 fails with the unrelated error 1162. The USB driver does not install. For my iPhone 3Gs, the USB driver installed and the update is nearly complete. Oh, it's backing up now. I'll just have to see if it works but it is going much better than our iPads. The iPads seem to be the big issue.

  • HT201263 Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004).  Please help me out. My ipod is locked for one hour

    Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004).  Please help me out. My ipod is locked for one hour now.

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • LR cannot Import - Unknown Error

    I am getting this error message when trying to import a catalog "Lightroom could not import because of Unknown Error".
    The catalog I am attempting to import contains about 6000 images and was built by the beta during the Beta phase.  It opens fine by itself - as it worked throughout the beta.  I have no problems opening it and working on it directly with LR3.0.
    However, since this was my catalog for just a couple of projects during the Beta, I now want to fold it into my main catalog of some 19,000 images.  My main catalog was my LR2.7 catalog and I have successfully converted it to LR3.0 - it opens fine and works fine.
    Said in another way, while running 3.0, I can switch freely back-and-forth between these 2 catalogs using File | Open Recent
    I am just unable to import the beta's converted catalog into it.  After doing File | Import from Catalog, LR asks for the name - I navigate to the xxx.lrcat file and select it.  The import starts and displays a Preparing to Import information window...perhaps for a second or two, then stops with the above message which is reported as a Warning .... however, the import stops at this point.
    So, this is kind of serious......
    Both catalogs are on the same drive, with plenty of free space.
    What additional information do you require to resolve this ?
    jc

    thanks for the input .... I had some duplicates in the beta catalog.  I
    resolved them manually then removed them from the catalog and Optimized it.
    I was then able to Import from Catalog without difficulty.
    jc
    From: Gary Jones UK
    Sent: Wednesday, June 09, 2010 7:48 AM
    To: Jim Camelford
    Subject: LR cannot Import - Unknown Error
    This has already been reported and the problem has been identified by Adobe.
    The key post is this one: http://forums.adobe.com/message/2877882#2877882

  • When syncing phone or ipad to mac, I keep getting "cannot sync unknown error occurred (-50) 1726 items  What does this mean?  What do I do?

    when syncing iphone or ipad to imac, I keep getting "cannot sync unknown error occurred (-50) 1726 items " What does this mean?  What do I do?

    Hello, a couple of old possible fixes...
    http://www.edtechhacks.com/2007/12/solved-itunesiphoto-sync-error-50.html
    http://reviews.cnet.com/8301-13727_7-10435935-263.html

  • TS3274 It does not restore-unknown error is shown

    It does not restore-unknown error is shown

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • HT201364 I'm trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wo

    im trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wonder if you could help

    you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If that does not work, take in for service
    Genius reservation http://www.apple.com/retail/geniusbar/

  • IPad cannot be restored unknown error 1; I tried to update my iPad 1 to new os5 by syncing to new version of iTunes and found a message that my iPad needs to be restored.  I tried several times and continue to get same error code unknown 1; how to fix?

    When trying to sync my ipad to latest version of itunes, it appears the ipad identity was lost and a message in itunes says to restore the ipad.  However, multiple attempts to do this continue to provide the "This ipad cannot be restored. Unknown error 1"  I have tried resetting my ipad which just brings back the screen to connect it to itunes.  I have updated all software on my computer and restarted.  No luck!.  Please help!!

    Thank goodness for this thread! 
    I installed iOS5 last night and was having the same problems described above with my iPad 1 32 GB + 3G.  Unknown Error (1) and was unable to restore. 
    I took my ipad to the local Apple Store today and was told by the genius that it was a hardware issue, and because the warranty had expired, there was nothing the Store could do.  He suggested that I try calling AppleCare.  Then I asked to speak with a manager.  He apologized again and said there was just nothing the Store could do.  I was close to leaving, when I asked a second time if it would be possible to see a Manager. 
    After asking a second time, he called a manager.  After explaining my issue to her, she immediately authorized him to give me a new iPad !   Anyone with this problem should definitely go to the store and be polite but adamant.  You should get a new iPad.

  • HT201413 the iPad cannot be restored unknown error (-1)...no solution?

    ipad cannot be restored -1 error pops up while upgrading to ios6 .. & it was not jailbroken, i have only access to Recovery mode and DFU mode,tried so many computers but no solution,status bar on ipad stucks on 60% and then after a hour an error pops up on iTunes 'This iPad cannot be Restored,an unknown error occured (-1) ..i need help please tell me what to do?

    ok after so many tries nothing worked so what i did i went to apple store & they said we have no solution...?? now i dont know wt i have to do...

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