Cannot retrieve saved files from I cloud after resetting I pad

As I had issues with the I pad I decided to save all my files, photos etc on I cloud and then reset the I pad back again. Now I am unable to retrieve most of the docs  and photos saved on I cloud. It shows all the files are available on I cloud but, cannot retrieve.
Visited apple store and spoke to a sales person who mentioned apple can help on this as some of the apps I used were 3rd party apps such as quick office. These apps were purchased from Apple store and it is surprising they seem to be not compatible.
The reason to have an I cloud account is to be able to retrieve your files on the move.
Most of my main documents were initially saved on quick office.
If I am unable to get this issue solved this will be my last apple product and definitely warn others who is using I cloud to save docs.

Can you find a folder in the backup that looks like the [http://kb.mozillazine.org/Profile_folder_-_Thunderbird profile folder]? In XP it would have been in C:\Documents and Settings\<Windows user name>\Application Data\Thunderbird\Profiles\<Profile name>. If so, the mail files and address books should be there, and can be transferred to the new profile.
[http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Thunderbird This article] explains how to transfer the data, e.g. copy abook.mab from the old to the new profile to restore Personal Address Book.

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