Cannot run HP QTP 11 in integrated mode with Solution Manager 7.1

Question

Hi,
I have setup qtp to work with solution manager 7.1. QTP works in standalone mode with no issues. as soon as I try and use it in integrated, i.e. launch qtp from solution manager, the message "failed to start external test tools quicktest professional" displays. When I click the back button the message "error during method call in OLE API" displays.
Using qtp in integrated mode worked previously on the solution manager 7.1 system.  Since the solution manager 7.1 system was moved to a new datacenter it stopped working. I am not sure if this could have had an impact.
I have tested qtp with several different solution manager boxes and it works perfectly in integrated mode. please advise what server side settings i need to consider to solve the issue.
Sincerely,
David
Edited by: David Snyman on Mar 2, 2012 7:38 AM

Answer 1

Hi Sida,
Can you check SapLogon.ini file maintaining below location please.
let me know it resolve the isse, can you forward your details to <email removed by moderator>
looking forward your response.
Regards
Naveen
File Location
Use
C:\Windows\saplogon.ini
Enable QTP to identify the Solution
  Manager Server
C:\Users\nav\AppData\Roaming\SAP\Common\saplogon.ini
Auto log on to SAP Systems for testing
C:\SAP\FrontEnd\SAPgui\saplogon.ini
Set Record and Run settings in QTP for
  64 Bit OS
C:\Program Files
  (x86)\SAP\FrontEnd\SAPgui\saplogon.ini
Set Record and Run settings in QTP for
  32 Bit OS
Message was edited by: Manish Kumar