Cannot run or reinstall creative cloud

I am unable to run, or reinstall creative cloud. I received an error code of 214 when trying to run the update and an error code of 204 when trying to install using a new download. I was unable to find any concrete information on the adobe site other than "contact customer support" but I am unable to easily find that information as well.
thanks for the help!

You may need to reinstall AFTER running the cleaner
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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