Cannot save ai file for web

when trying to save my ai file for the web, i get the following message: "The process could not be completed. The file was not found." (translation from german, could be a bit different in english). Any ideas what it could be? thanks. it works if i export the file as png or jpeg. Thanks a lot for your answers.

Thanks very much for your answer. I tried to reproduce the error after relaunching Illustrator (CC 2014 on Mac OS X 10.9.4) and this time the saving worked. But Next time when I ask a question, i will be a lot more specific.
wondera_78

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Hi,
starting a couple of weeks ago, we get the following error(s) when running applications from a network share. We don't know what causes this, we are not aware of any major changes in our network infrastructure or client/Server configuration. We did upgrade
a lot of machines to Windows 8, but the issue also occurs on older Win7 computers.
We figured out a workaround though: The applications run fine when launching from a FQDN share (like
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Any ideas?
Error Details (the Kind of error differs greatly):
# 1 #
Log Name: Application
Source: Application Error
Date: ...
Event ID: 1005
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: vmDEV
Description:
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program XYZ
because of this error.
Program: XYZ
File:
The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional data
Error value: C000020C [ also seen with code C00000C4]
#2 (German error Messages from now on, we only use German OSes, the above english one is translated based on similar error Messages I found on the web) #
Name der fehlerhaften Anwendung: XYZ.exe, Version: 2015.0.496.5054, Zeitstempel: 0x54ea67c3
Name des fehlerhaften Moduls: clr.dll, Version: 4.0.30319.34014, Zeitstempel: 0x52e0b784
Ausnahmecode: 0xc0000006
Fehleroffset: 0x00026549
ID des fehlerhaften Prozesses: 0x13ac
Startzeit der fehlerhaften Anwendung: 0x01d055a854d36445
Pfad der fehlerhaften Anwendung: \\share\application.exe
Pfad des fehlerhaften Moduls: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Berichtskennung: 949ea933-c19b-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Anwendung: XYZ.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode c0000006, Ausnahmeadresse 720B6549
Stapel:
# 3 #
Anwendung: WpfApp.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.Runtime.InteropServices.SEHException
Stapel:
   bei SP.Forms.AutoCompleteSelectionBase.OnEnter(System.EventArgs)
   bei System.Windows.Forms.Control.NotifyEnter()
   bei System.Windows.Forms.ContainerControl.UpdateFocusedControl()
# 4 #
Anwendung: WpfApp.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.Runtime.InteropServices.SEHException
Stapel:
   bei System.IO.UnmanagedMemoryStream.ReadByte()
   bei System.IO.BinaryReader.ReadByte()
   bei System.IO.BinaryReader.Read7BitEncodedInt()
   bei System.Resources.ResourceReader._LoadObjectV2(Int32, System.Resources.ResourceTypeCode ByRef)
   bei System.Resources.ResourceReader.LoadObjectV2(Int32, System.Resources.ResourceTypeCode ByRef)
   bei System.Resources.ResourceReader.LoadObject(Int32, System.Resources.ResourceTypeCode ByRef)
   bei System.Resources.RuntimeResourceSet.GetObject(System.String, Boolean, Boolean)
   bei System.Resources.RuntimeResourceSet.GetObject(System.String, Boolean)
   bei System.Resources.ResourceManager.GetObject(System.String, System.Globalization.CultureInfo, Boolean)
   bei System.Resources.ResourceManager.GetStream(System.String, System.Globalization.CultureInfo)
# 5 #
Anwendung: WpfApp.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.Runtime.InteropServices.SEHException
Stapel:
   bei System.Reflection.RuntimeParameterInfo.get_Name()
   bei System.Diagnostics.StackTrace.ToString(TraceFormat)
   bei System.Environment.GetStackTrace(System.Exception, Boolean)
   bei System.Exception.GetStackTrace(Boolean)
   bei System.Exception.ToString(Boolean, Boolean)
   bei System.Exception.ToString(Boolean, Boolean)
   bei System.Exception.ToString(Boolean, Boolean)
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# 6 #
Name der fehlerhaften Anwendung: XYZ.exe, Version: 2015.0.496.5054, Zeitstempel: 0x54ea834f
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.3.9600.17278, Zeitstempel: 0x53eeb460
Ausnahmecode: 0xe0434352
Fehleroffset: 0x00012f71
ID des fehlerhaften Prozesses: 0xa68
Startzeit der fehlerhaften Anwendung: 0x01d0559cb7ec4ed6
Pfad der fehlerhaften Anwendung: \\share\XYZ.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Berichtskennung: 010514d0-c190-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
# 7 #
Name der fehlerhaften Anwendung: XYZ.exe, Version: 2015.0.496.5054, Zeitstempel: 0x54ea7a6e
Name des fehlerhaften Moduls: ntdll.dll, Version: 6.3.9600.17630, Zeitstempel: 0x54b0d74f
Ausnahmecode: 0xc0000006
Fehleroffset: 0x0006db27
ID des fehlerhaften Prozesses: 0x18dc
Startzeit der fehlerhaften Anwendung: 0x01d0559cb08529c3
Pfad der fehlerhaften Anwendung: \\share\xyz.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichtskennung: ef389186-c18f-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Hi,
>>The applications run fine when launching from a FQDN share
It sounds like a DNS suffix issue. When this issue occurs, please try to ping share on the client, then check if the corresponding IP address is correct. If the IP address is wrong, please adjust your settings of DNS to make sure that the client can resolve
the share correctly.
If it's very hard to change the settings of the DNS for some reason, as a work around, we can add the entry into the clients' hosts file.
Best Regards.
Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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From: Barbara B. <[email protected]>
To: Lloyd Bennett <[email protected]>
Sent: Tuesday, January 13, 2015 11:46 AM
Subject: When using Camera raw with PS12 after editing, I cannot save my file in JPEG, only DNG
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Cannot save ai file for web

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