Cannot save credit Card information, what can i do?
I Get an error message after entering credit Card info when buying an app from appstore...can not connect to iTunes store. When i try to re-enter the details they have not been saved.. Have tried to edit details through iCloud aswell, but get error message: (translated) an unknown error occurded. Anyone?
Go to your account information and set your method of payment to NONE. (You normally should not have to do this but since you are having a problem just give it a try.)
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i created a form using acrobat XI pro. SOME users of the form cannot save the form. what can i do from my side to 'correct' the issue?
Do you know what PDF viewer those users were using? Do you have any more details about what happens when they attempt to save?
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Hello, where i can spend $0.04? I want to change the country, but i can't. I am not live in the U.S. and I don't have U.S. credit card. What can I do to have a zero balance?
lukse093 wrote:
Hello, where i can spend $0.04? I want to change the country, but i can't.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
There is not any none option. I must need credit card. I m in Australia so can't use australian credit card. What can I do ?
Part of the validation for cards is that they are registered to the same name and address as on your iTunes account, prepaid cards tend not to be so won't be accepted.
What you owe isn't shown on the payment details screen of your account ? If iTunes gift cards are available in your country then you should be able to redeem them onto you account so that you can your debt, after which you should get the 'none' option so that you can remove the prepaid card. -
Cannot change credit card information, "maximum nu...
I am trying to order a Skype Number and I need to update my credit card as it's expired.
On the order page I click "Change" and am taken to a page where I see five cards listed, and the message:
You've currently saved the maximum number of cards allowed for your account. To pay with a new card, remove one of your saved cards from your stored payment details.
Fine, I go to the stored payment details-page, however only my recently expired card is listed. Not the other four. I remove it and try to make the order again. Same thing happens. The card chosen by default by Skype is the one I just removed. When I click change I am back to the page listing cards that I used several years ago. No link to remove them. Go back to the Stored Payment Details-page which now says: You haven't stored any payment details yet.
Seriously? So now I cannot delete the old, "hidden" cards, and I also cannot add a new card because I already reached my "quota" of five cards on file, but which are actually not there....
How can a bug like this even be possible from a huge company like Microsoft?
So now I can't make any purchase at all with Skype. Nice.
And by the way, I am indeed in China, but when I visit an English version of Skype, having an English operating system and browser and I click on the support-link, you do realise that it's bad form to redirect me to a 100% Chinese version of Skype with no option to change language, right?Checking for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Cannot verify credit card information
When I attempt to purchase a TV show (which I have done dozens of times), I get a message to verify my billing information. I input my expiration date and security code, and click done and a screen appears with the expiration date blank and grayed out and an error message telling me to correct my mistake. Multiple attempts have the same result. I contacted customer support via Chat and after a few minutes was told that the customer service person had to speak with a "senior advisor". That was 5 hours ago...no response. I decided to redeem a gift card that I had and use that. I redeemed the gift card and my account reflects that it has been registered. However, when I try to make a purchase, I get to the same billing screen and it won't let me use my gift card. What's going on?
Get in touch with iTunes support:
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4 -
Cannot update credit card information
I have been trying for two days to update the expiration date on my credit card, I keep getting "Your request is temporarily unable to be processed" I have restarted my computer, iTunes is updated, I have tried a different card, tried on my Mac desktop and iPad... help!
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Cannot remove Credit Card information from App Store
Hi
I had my account hacked sometime back. The person who did the hacking left the account name, but changed everything else, including my CC#. I called Apple and after several hours, I had my account back to normal.
The person on the other end of the phone told me when I wanted to make a purchase, I should enter my cc# and remove it after I had made the purchase. Today I tried and there seems to be no way to remove the card.
I found some info on this forum about removing the CC by setting the payment option to 'none'. That does not seem to be an option anymore, and when I try to delete number, the website keeps telling me to enter a valid CC#. Any ideas?not solve my problem
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How to delete my credit card information on iPad air please?
I'm having trouble figuring out how to delete my credit card information. Can someone help?
Tyga0205 wrote:
How to delete my credit card information off of my phone I can't download games or nothing
Deleting your CC info has nothing to do with downloading free games "or nothing"...
Perhaps you would explain exactly what haapens...
Any messages? -
I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?
Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me. -
so it is trying to make me give credit card information to make an apple id but im trying to pick none but it dont say none what can i do
Either add or credit card or
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/ -
What can I do I can not to purchase credit on my game when I was change my credit card information....and it said please contact the iTunes support to complete this transaction
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Can I download free apps without a credit card information?
Hi! I have recently created an Apple ID. I want to download a free app in the iTunes Store, but it forces me to enter a credit card information, and I don't have a credit card right now. I've seen iPhones were there's an option were it says "none" instead of giving a credit card information, but I can't see that option on my computer. Is that option available from a computer? Or am I obliged to have a credit card?
If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
What a dumb answer, the payment is done and charged already,
ADOBE DOES NEED MY CREDIT CARD INFO ANYMORE, PLEASE REMOVE IT
FROM YOUR DATABASE AS I CANNOT DO IT MYSELF. It is quite annoying
to be controlled like this, please confirm that my request has been answering
with intelligence please.
Lucie Lévesque
Date: Mon, 8 Dec 2014 08:09:59 -0800
From: [email protected]
To: [email protected]
Subject: I want my credit card information to be removed from Adobe's file and I can't find a phone number to contact someone in your company, how come, please help! Lucie
I want my credit card information to be removed from Adobe's file and I can't find a phone number to contact someone in your company, how come, please help! Lucie
created by Bernd Alheit in Adobe Reader - View the full discussion
Adobe needs the credit card information for the payments.
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Start a new discussion in Adobe Reader by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.Adobe Reader is a FREE program, so you would not enter a credit card
If you have a subscription to a PAID program, removing your credit card information would cause that program to stop working when you stop paying for your subscription
If that is what you want, here is the information on how to cancel
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I lost my Ipod touch yesterday. Can I disconnect my credit card information from the account to avoid someone accessing my account and charging on it?
No, Apple cannot locate your iPod for you. If you didn't have Find My iPod set up before you lost the iPod, there's no way to trace it.
Regards.
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