Cannot Save Document Leading to Serious Error in InDesign

I'm using both InDesign CS3 and CS4 in Mac OS X 10.5.5
We recently got a new printer at work (Xerox 700 Digital Color Press). Since then, I've had major issues saving some of my documents. Immediately after printing a document duplexed, It says this when I try to save: "Cannot save the document. It may be opened by other applications. Close applications and try again. You may also use saveas to save it into a new document." If I cancel and do a save as to another location, InDesign immediately crashes saying a serious error has been detected and must shut down. The same thing happens if I close the document without saving and try to open that same file again. I've tried this with files located on our server as well as my hard drive with the same results.
Fortunately, restarting the computer resolves this problem (although only until I try printing it duplexed again). If I print it without duplexing, It will save just fine. No other applications I use are having this problem. As a temporary solution, I've been printing the job to the hold and then changing the settings on the printer to make the job duplex. I've tried uninstalling and reinstalling the entire creative suite as well as deleting the preferences and other settings, but none of those things have helped.

I managed to find a workaround to this problem. Hopefully this'll be useful for anyone else with this problem until the problem is resolved by Adobe.
After you close the document without saving, rename the file. When you open the file, it will open as a read-only document. Do a "Save As" to another location. You can then move the file you just saved to where it belongs. However, you won't be able to delete the previous file until you restart the computer.

Similar Messages

  • What is going on with Lion???? Something has happened to my Mac Pro since I got Lion! I cannot save documents in Word and as a consequence have lost files....God knows where they are!!! HELP!

    What is going on with Lion??? Something has happened to my Mac Pro since I got Lion!  I cannot save documents in Word, or at least if I do I have no idea where they are after I save then, Word does not know either! I have never seen this before? As a conseqience I have lost files despite saving them in the usual way......God knows where they are! In the middle of all this I am suddenly asked for my Mobile Me password,,,,,in Word??? What is going on? Help!

    Update to latest patched version that no longer relies on Rosetta and PowerPC
    Visit www.RoaringApps.com for a list and table of what version is supported, can be updated and which are not.
    A year ago this was news.
    Hopefully people kept a boot drive with the old OS so they could dual boot for a month or two whiile sorting out the changes and updates.

  • Cannot Save File because of disk error

    I selected 4 RAW images in Lightroom and chose the Merge to Panorama In Photoshop. After the file was created and I cropped it to my desired dimensions I tried to perform a simple save. I was asked what name to give the file and I went with the default settings and clicked OK on the Maximize Compatibility dialogue but I get an error that said "Cannot Save XXXXXX.PSD because of a Disk Error.
    There are no details and not other options to find details. The drive these images came from have permissions set to Read and Write so I don't know what the issue is.

    Your OS has reported a disk error - which usually means that there is a serious problem with the disk.
    Photoshop is just passing along the error it got from the OS.

  • Flash CS6 cannot save document

    I am posting a new discussion of this since I couldn't find an answer for this for a Windows computer. I am using Windows 8.1 and Flash CS6 using the Creative Cloud Application.
    Whenever I try to save a .fla document it gives an error saying it "cannot save the document as [filename] try changing the filename or file location".
    I do work over a network but have been saving the file to my desktop and moving it back to my network file when I'm done editing it. But now its happening even with local files on my desktop. Is anyone else having this issue or found a fix? 

    Hey mediachic,
      We have done a lot of troubleshooting for this issue and with NO help from Adobe support what so ever. They just keep repeating that they don't support individual networks and advise not to open or modify files over a network as it may/will cause corrupted files and not allow you to save. Try having them save the file to a local drive or flash drive and work on the project from there. So far this is the only work around that we have found for this but it is not bulletproof. We still have some users that are crashing in flash just not as often. Also, make sure there are no pending updates for Flash if there are update Flash and reboot. Hope that helps. Best of luck!

  • Not enough Ram memory and cannot save due to a program error in photoshop cs6

    Hi, I'm currently a beginner at photoshop cs6, and I've been using it since december last year, mostly to draw stuff and it has worked fine with few to no errors at all.
    However, recently when I've been drawing, the same message keeps popping up over and over again "Can't use (tool) due to the computer not having enough ram" followed by either "cannot save due to program error" or, it just simply crashes.
    This is obviously a something that worries me A LOT since at first, I thought that it was just a small error, but recently, it's been like this for several day s and I've been forced to re-start the computer (and photoshop) countless times... It really slows down my working progress and is VERY annoying to deal with.
    As a beginner though, I don't really know how to fix this. I've been trying to look up some answers on this site, but I've just not found any answer yet...
    I'm currently using photoshop cs6 that's up to date and I've got lots of memory left on my computer, so, I'm wondering. What exactly is the cause of this problem, and how can I fix it? Please answer as fast as you can.. I'm getting a bit desperate...
    Oh, in case you're wondering, they're all saved as PSD files and every single one of them has about 15+ layers on them.

    It would help if you could list a few things:
    1. Your operating system
    2. How much physical RAM do you actually have in your machine?
    3. Under Preferences > Performance, have you allocated "Scratch Disk(s)"?
    4. Also under Preferences > Performance > Memory Usage, what is the "Ideal Range" listed there, and what % is "Let Photoshop Use"?

  • Keynote - cannot save document

    Hi, anybody knows how to solve this problem? I am creating a keynote document with quite a lot of pictures. After the 3-4 slide I could save the document with no problems. I am in the 11th slide now and suddenly, when I tried to save the document it told me: "Couldn't auto-save document"
    I've tried to reduce file to no avail.
    If anybody has a good suggestion of what the problem is I'd really appreiciate it. I've been working on it for hours and I am afraid if I close Keynote I would loose the document -

    I have 21 slides. Latest everything (OS, Keynote etc...). No problems until I added some more pictures and now I get the same message.
    Every time I try to save my file, I get "Couldn't auto-save document". 
    Honestly, this is so pitiful, by a mega rich company that tells us continually that they produce amazing stuff.  Yes, Keynote truly is amazing. Powerpoint does not have these amazing problems. What is auto-save doing anyhow?  There are no setting for auto-save, nothing in the help files. I am not asking it to auto-save. I just click "save" but uncle Apple knows best, and fails. Sounds like my wife's iPad iOS 8.0.2 in which Pages is really unstable.  I guess Apple cannot afford proper testers.....?
    I can duplicate the document and it seems to save that new file fine.

  • Cannot save file, disk is full error

    i am running indesign cs3 ver 5.0.3 and i have installed the update patch. just finished an ad, went to save, and received this error message:<br /><br />cannot save <filename> under a new name. disk is full. (error code: 4)<br /><br />any ideas? i tried rebooting, deleting the preferences for indesign. i can't export it as anything else and i can't make a print ready pdf either .... any help would be greatly appreciated!

    Seems obvious, but I wonder why you didn't mention it. Maybe your hard
    disk is full, or close to it? Usually "disk is full" means just that.
    Your computer needs a few gigabytes of free space all the time.
    First thing I'd want to do is go to each hard disk, right-click, choose
    Properties, then Disk Cleanup. This will get you enough space so you can
    breathe a little. Then think about ways to get more room: either a new
    hard disk or get some of the old stuff archived.
    Kenneth Benson
    Pegasus Type, Inc.
    www.pegtype.com

  • Cannot save Adobe PDF Settings File error

    I'm using Acrobat X Pro with Windows 8. I've downloaded a .joboptions file to add to Distiller. I select Settings > Add Adobe PDF settings, browse to the file's location, select the file, and click Open.
    Distiller says, "Cannot save Adobe PDF Settings File."
    In the Start menu, I right-clicked Adobe Acrobat X Pro and selected Properties > Compatibility > Run this program as Administrator. It didn't help. Suggestions welcome.

    I downloaded it from the linked website, and installed it successfully in Distiller 10. I don't know of a "Repair" utility for Distiller, so maybe you should uninstall and install Acrobat X in order to reinstall Distiller 10.

  • Cannot open projects or sequences "serious error"

    I am editing on a MacBook Pro Retina OS 10.8.2 2.3GHz 16GB RAM running PPro version 6.0.2 and am encountering this problem when trying to launch projects. The projects and media reside on an external Thunderbolt drive (I realize this isn't ideal but it has been working fine for months for numerous projects without a hiccup).
    "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down."
    I have tried multiple projects on both the external and internal drive, same problem, and even tried creating a new project on the desktop and importing a sequence from previous projects, which I can do, but when I try to launch the sequence, same crash.
    Anyone have any ideas? Thanks.

    Please don't double-post.  I deleted your duplicate.
    Jeff

  • Cannot save document in InDesign CC, also cannot undo any actions

    Yesterday I could save my College Yearbook file that I am working in InDesign CC, today I cannot undo anything as usual - via the edit menu and I cannot save or save as. I do not want to lose all my work! Can anyone can help me??

    Moving the Discussion to InDesign forum.
    Thanks,
    Atul Saini

  • Cannot save document

    I am a heavy user of numbers and have repeatedly hit the wall with some of my more advanced spreadsheets. Recently one of my templates would not save as a workable template any longer. I've stopped using it as a template which has worked for a couple months but now when I've tried to make a few more improvements and it is not allowing me to save. This one spreadsheet is the most integral part of every project in my company. I can't emphasize how important it is for me to get this resolved.
    Here is the current issue:
    In the sheet: "Pricing Backpage" in the table "Proposal Pricing Table" I have tried to enter a new category and it allows me to enter it but as soon as I do the spreadsheet will no longer save. I have a table with 215 rows and "Z" columns and its broken into 5 categories (in the technical table-feature sense of the word). The header row and columns are frozen. I can't think of anything else that would effect it. Almost ever cell in the table has a formula in it. The document size is 6MB.
    Error Message:
    The document "name" could not be saved.
    Another issue I am having is that on occasion numbers will not allow me to copy and paste data. Restarting the application seems to work when that happens but still annoying.
    The issue happens on multiple computers within my network. The file is saved on a Xserve Server.
    Anyone - PLEASE HELP!
    The issue has been reported to apple as a bug.
    Thank you.

    Jeremy,
    We all want our spreadsheets to perform. We are all users, just like you, except perhaps for the fact that you seem to have found a practical limit of Numbers capability to handle large files. We've told Apple via Feedback that the program is slow. I wonder if FileMaker Pro would be a better business solution in your case.
    Jerry

  • Cannot save for web - unknown system error Photoshop CS5

    I've attached the error I recieve here: http://img838.imageshack.us/img838/5624/screenshot20101027at122.png
    What happens is I create any new document, and when I try to save for web it comes up with "unknown system error has occurred'. Prior to this it worked perfectly (pretty much just 2 hours ago)! Also, my Photoshop CS4 stil works properly. I've been searching for solutions but nothing has come up in regards to this particular error.
    I'm running the CS5 Extended edition suite, on 10.6.4 if this helps.

    Hi,
    Could you please send your system info to me([email protected]) to have a look?
    Thanks,
    Ping

  • Cannot save PDF due to program error

    Just documenting this in case anyone else ever has the same problem.
    Running Photoshop CS3 under Windows Vista I could not save as PDF due to a "program error" (whatever that is).
    Looked in C:\Users\admin\AppData\Roaming\Adobe\Adobe Photoshop CS3\Adobe Photoshop CS3 Settings
    File PSErrorLog.txt contained the message:
    2009:07:21 15:31:54 : ..\..\sources\PDFUtilities.cpp : 2240 : REQUIRE failed
    Solution:
    Close Photoshop
    Rename Adobe Photoshop CS3 Prefs.psp to Adobe Photoshop CS3 Prefs-old.psp
    Restart Photoshop

    Thank you for pointing that out.
    It should be added that this action is what is generally known as Resetting Photoshop Preferences and is the usual method for dealing with unusal behaviour when all obvious remedies have failed.
    It is more fully documented in the FAQ: http://forums.adobe.com/thread/375776?tstart=0
    It is useful to keep a "good" copy of the content of the Settings folder in a separate location on the computer, This can be copied back after a reset to save having to get your individual preferences how you like them.

  • HP Deskjet F4235 cannot save document scan in word or pdf

    Win 7 32bit - HP Deskjet F4235 - Can only save a scanned document asJpeg, etc. Do not know how to change settings to save scanned document to a Word or PDF document. That option does not seem to be available.
    This question was solved.
    View Solution.

    Hi,
    Please try to install the following package on Windows 7 computer:
        http://ftp.hp.com/pub/softlib/software11/COL30102/al-74858-1/DJ_AIO_03_F4200_NonNet_Full_Win_WW_130_...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Modified CRBO lead to serious errors

    Hi Guys,
    I am new to labview and I was playing around with labview file and accidently changed the CRBO for control relay output block to a pushbutton,now I cannot/ dont know how to revert it back.
    Now Labview is showing many errors,like "subVI" not executable,polymorphic sub VI is broken.I have no cluse what these means.
    I am using labview 2013.
    I am using labview 2013 as a dnp3 master to some sel relays.
    I made this dnp3 file by modifing the example dnp files form NI.
    Pls help me get this setting back.I have also attached an image regarding the same and also the labview file.
    Do I have to reinstall Laview completly to get the old settings back.I am quite sure the files I made are working fine because I had checked it before trying to modify the CRBO(trying  to make it look simple)
    Please Help mE
    Leon Koshy
    Attachments:
    crbo changed.jpg ‏136 KB
    Master_AI_vol_freq_trialLLOP.vi ‏45 KB
    plethora of errors,dnp3 master blocks not working.png ‏262 KB

    Hi Leon,
    You may have modified the typedef of the terminal CROB.
    Reinstalling DNP3 alone will cure the problem, I believe. You don't have to reinstall LabVIEW.
    The VI you attached opens with no error. It's executable.

Maybe you are looking for