Cannot save downloaded music

I have users (W2K SP5) that are getting the following error when trying to dowload a purchased song:
"There was an error downloading your purchased music. The disk could not be read from or written to."
User is a member of the lcoal admins group.
I ran Itunes as me and had him download the song and it worked fine.
The only difference in our accounts is that I directly added his account to the local admins group. My account is in a global group in the local admins.
Also, we have the Integrity firewall installed. I added the follwoing sites to the "trusted sites" sites list:
phobos.apple.com
phobos.apple.com.edgesuite.net
I also added all itunes.exe and iTunesHelper.exe as trusted applications to run on the box.
Any information is appreciated.

hiya!
"There was an error downloading your purchased music. The disk could not be read from or written to."
hmmmm. do you get any sort of errors if you try to import songs from a CD too, at the moment?
love, b

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Hi all,
Have recently purchased new music for a new Ipod, when I double click the song in Itunes to play it is asking me to authorise the IPod. Having entered my username and password it states that it has been correctly authorised however i then get a message saying 'could not complete music store request.An unknown error occures (-208).Error in Music Store. Please try again later.'
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You need iTunes 10.6 or later to download previously purchased movies and TV shows.
iTunes account in a country where iTunes in the Cloud is available
iTunes Store
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Cannot save downloaded music

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