Cannot save file after it is digitally signed

Hello, I work for the IT Dept at my company and one of our employees is having trouble saving PDF files after digitally signing them.  He received the error message:
The document could not be saved.  Can not save to this file name.  Please save the document with a different name or in a different folder.
After each signature, Acrobat asks to save the file, which he does.  The strange thing is that he may sign the same document 4 times, and the error might only occur on the last attempt to save.  It will successfully perform it the first three times.  I cannot find a pattern to the errors.  The times he gets the error messages don't necessarily all happen on the last attempt, it might be the first or the middle.  I have tried updating the program and searching around through the options to find any setting which may be applicable, but have had no luck.  I have been trying to solve this problem for a few days now and I can't make any progress.
Does anyone eles have this problem or have a solution?

I don't have an answer as I have never seen the problem. However, for those that might be able to answer the question they will likely want to replicate the problem. It would be helpful to know what OS (and if 32 or 64-bit) and what version (include subversion) of Acrobat -- latest 10.1.4. If you can create a sample document that has the problem, then folks may have an easier time to repeat it. A document can be posted either at one of your sites, Acrobat.com, or maybe dropbox.

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