Cannot save new outlook contacts or access Global Address List

I have outlook 2007 connected via VPN to exchange server.  I can
1) Send and receive emails
2) Edit contacts that have already been created some time ago
3) Copy and paste existing contacts
However, when I try and save a new contact it says the Microsoft exchange server is not available. I am connected because I am showing as connected and contacts created via the outlook web app appear almost immediately in my Outlook.  However,
I cannot save any edits to these but can copy and paste as a whole record.
Also, I cannot access the Global Address Book at all.
Does anyone know what the problem could be?
Thanks
Zeze

Hi Zeze,
Please check whether the issue happens in Outlook Online mode. If it doesn’t happen in Online mode, please create a new Outlook profile to have a try:
https://support.microsoft.com/kb/829918/en-us
Regards,
Winnie Liang
TechNet Community Support

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