Cannot Save Preference??? (EAR4)

I cannot save preference for every and all settings in the Tools --> Preferences. When I changed some values, click OK and open the preference again, all the old values re-appear.... Is that preference cannot save at this moment???

Yes - the 'quirks' I meant were not being able to shut down (only intermittent - we didn't hit it before pushing it out) and access to SQL Worksheet (only with certain connection names, again, we never had the right or wrong connection name to bring up the error). That is exactly why we are pushing the code out internally and externally before production. You all try stuff the developers and QA people would never think of :)
-- Sharon

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Apps won't open and I cannot save preferences

I have upgraded to Creative Cloud and have had nothing but problems. First it took my system down completely. I had to re-install my system. Thank you Apple for Time Machine. I re-installed the CS suite and Photoshop will open, but not save preferences, like workspaces. Illustrator, InDesign, Premiere and After Effects will not open. I unistalled them an re-installed. No luck.

Update: I tried Cleaner Tool several times, no luck. I downloaded a trial version of Illustrator as a test and activated it. Same result. In reading the forums I see a recommendation to create a new admin user and try opening an app, I will try that next.
Upon reading the crash report I find this:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
A little research finds that it may be a system extension:
http://www.tempel.org/FindingCrashCausesOnOSX
Since I am not a programmer I cannot be sure of which extension it might be. I am afraid of bringing my system down again!

Cannot Save Mail Preferences in Mavericks

Hi Friends,
I am using Apple Mail, Mavericks (10.9.1) and cannot save Mailbox Behaviors for my IMAP Gmail accounts. Even after I have "saved" them, they return to everything being stored on the server. This configuration runs counter to Google's recommended settings.
I am running OSX 10.9.1 and therefore have the Mail Update installed. Any fixes out there?
Thanks,
Falguni

Delete the account and re-add the gmail account inside Apple mail instead of from the system preferences. Mail > Accounts.
There are a ton of gmail issues going on so you might be better off using the web interface or a 3rd party mail program until Apple and Google work out their issues (Google isn't following IMAP and Apple's attempt at patching it has made it worse for many).
If you are using any custom GMAIL setting on their server side that could also be causing issues in Apple Mail. If you are using 2 step authentication make sure Apple Mail has a custom password issued for it.
Best of luck
- Stephen
http://learni.st/users/Riptide360/boards/69477-optimizing-apple-mail

Cannot save files or preferences

I'm getting the USheetSelection.cpp : 260 : REQUIRE failed
in the error log and I can't save anything
I haven't changed anything
but my list of recent files has disapearred
CS6 extended photohop not working
I have reset the preferences file but it still happens
I reinstalled photoshop but it still happens
My error messages are:
could not save because the file could not be found
and upon exit:
could not save Preferences because of a program error.

I did a search on my system disk for *.cpp files. Two were found in the extended script toolkit SDK. So I would guess that you have installed some Photoshop extension that uses Photoshop Scripting. There may be some initialization done during Photoshop start up for the extension. Try resetting your Photoshop preferences and remove any extensions you added to Photoshop. Also remove third party plug-ins. If Photoshop then works add extensions back one at a time.

Cannot save or access preferences on our network

I'm hoping there are some Apple XSAN exports out there who can assist me. I've been having these problems for months and our engineers have not had the slightest clue in fixing these issues. It seems very easy to fix, but since I'm not a network engineer I can only hope that they fix it for me... but it hasn't happened yet.
Basically, there seems to be a system wide problem that is not allowing me to write/save preferences for various applications on my system. I'm a video editor and Final Cut Studio seems to be unaffected by these problems. However - I have a Wacom Intuous 3 tablet and I can't even get access to the Wacom preference pane - it's grayed out. This is most frustrating aspect. Other smaller aspects are likewise frustrating - for example it doesn't seem like Kona 3 Control Panel settings are recognizing anything I change... so that the next time I launch it everything is reset. It's such a hassle having to go in and reset these things every time. Also, when I installed the Zaxwerks plugin for Adobe After effects it would not save any of my settings... this was the only problem I was able to remedy myself by doing some hunting and pecking and changing the permissions so that I own the preference files. This solution doesn't seem to be working for the other programs though. It's worth mentioning - I do know the admin login and password when it prompts me to authenticate... so I am able to change preferences to try to alleviate this problem. However - for example with the Wacom - I've changed the ownership to me on nearly every file I've found associated with the driver and pref pane.. but it still remains grayed out.
If anyone knows any solutions I can let the engineers know so that the problem doesn't happen to begin with, that would be great. It would seem that they could do something system wide to allow people who install drivers and preferences to at least have access to them. I had to type in the admin name and password when I installed the WACOM drivers... wouldn't it make sense that if I could do that then I could have access to the actual pane?
If anyone could provide some insight I would greatly appreciate. Some details that might help:
I'm using a MacPro 8-core 3Ghz workstation
We're using I believe the latest software version of XSAN

Wow.
Sounds like you're either NetBooted or in a version of **** created by MCX. An over zealous Mac Admin run amok with Workgroup Manager can make all those prefs unchageable and saveable. (No, I've never done that

I cannot save my work in Illustrator CC2014.1 due to an 'unknown error'. Any ideas on a solution?

Hi there,
I have produced some work in illustrator and wanting to save before I proceed but Illustrator will not allow me due to an unknown error. I have tried some ideas posted on the web (turning off the visibility of layers, saving as an EPS) but to no avail. I have tried resetting my preferences and turning off sync settings but again no luck. Is anyone else experiencing this and anyone have any ideas on a solution?
Many thanks,
Matt

Hi Jacob,
Thanks for the idea.
Tried that, (tried all the Save As options) and the same 'unknown error' occurs. I have tried saving as an Illustrator EPS and a different alert comes up as 'Cannot Save. A necessary item is missing: ID: 192'. No idea what the necessary item is? Mithril? Gold?
Raghuveer- yes, it still is an issue- joined the connect session and waiting for your response.
Many thanks,
Matt

Error message: iMovie cannot save changes to the library!?!

iMovie crashed my computer and now I can't creat a new movie.
Here's the full error message:
iMovie cannot save changes to the library.
The hard disk where your library is located may be full or unavailable or permissions may have changed. To avoid losing your work, quit iMovie.
What's up with this? I tried trashing the preferences, but got the same message. I have a 27-inch late 2013 iMac running Mavericks with 445.55 GB free space.
Please let me know if you have any suggestions.

You've already tried trashing iMovie preferences (By the way think in Mavericks you have to reboot as well after this for the new preferences to take effect) . One other thing to try is creating a new user account, logging in and seeing if you can create a new project in iMovie (of course you won't see your exisitng projects). If you can then iMovie itself is OK. If not then the only other thing I can think of is re-installing iMovie (see http://macs.about.com/od/usingyourmac/qt/How-To-Re-Download-Apps-From-The-Mac-Ap p-Store.htm)
Is everthing else working OK after your computer crash? Maybe you should also run Verify disk in Disk Utility.
Maybe someone-else has some other suggestions (I have not heard of this problem before)?
Geoff

Cannot save a bookmark to NEW folder - FF wants me to rename EXISTING parent folder

I cannot save a bookmark to a new folder. This is the path I am taking from the main menu:
Bookmarks | Bookmark This Page
Click the drop-down arrow to the right of Folder
Select Choose
Scroll to the parent folder in which I would like a new subfolder
Click New Folder
Then, instead of creating a new folder as it always did in the past, it highlights the parent folder for editing. If I type in a new folder name, the parent folder is changed to that new name. A new subfolder is created with the name New Folder.
Things I have already tried that did *not* resolve the problem:
- Deleting and then restoring bookmarks from a saved bookmark backup file.
- Running the Add-On "Places Maintenance"
- Rebuild "Places" database
I have not yet reset Firefox or created a new profile but can try that if you gurus think that would help.
I am using FF 32.0.2 on Win XP SP3.
I have hundreds and hundreds of bookmarks, but from what I have read, there is no max size limit.
Thank you in advance!
Carol

Cor-el, thank you very for your reply.
I started Firefox in Safe Mode. The problem still occurs in Safe Mode. My understand is if the problem persists in Safe Mode, it is *not* being caused by an extension, theme or hardware acceleration. Other possible causes could be plugins or changes made to Firefox preference settings, which are not disabled in Safe Mode.
As you suggested, I did check Add-ons > Appearance. (I don't think I have ever had any Appearance other than the default theme.) It was and still is set at Default 32.0.2 By Mozilla. Since the bookmarks problem persists in Safe Mode, I think we can rule out this as the cause anyway.
All of my Plug-Ins are up-to-date except iTunes Application Detector 1.0.1.1. Status is "unknown". I have all Plug-Ins set to "Ask to Activate" or "Never Activate". None of them are set to "Always Activate".
My cache, cookies and history have been cleared. I have rebooted my computer.
Per your instructions, I did *not* reset Firefox. Should I reset Firefox or reinstall Firefox?
The bookmarks problem still occurs.
Thank you so much!
Carol

Not enough Ram memory and cannot save due to a program error in photoshop cs6

Hi, I'm currently a beginner at photoshop cs6, and I've been using it since december last year, mostly to draw stuff and it has worked fine with few to no errors at all.
However, recently when I've been drawing, the same message keeps popping up over and over again "Can't use (tool) due to the computer not having enough ram" followed by either "cannot save due to program error" or, it just simply crashes.
This is obviously a something that worries me A LOT since at first, I thought that it was just a small error, but recently, it's been like this for several day s and I've been forced to re-start the computer (and photoshop) countless times... It really slows down my working progress and is VERY annoying to deal with.
As a beginner though, I don't really know how to fix this. I've been trying to look up some answers on this site, but I've just not found any answer yet...
I'm currently using photoshop cs6 that's up to date and I've got lots of memory left on my computer, so, I'm wondering. What exactly is the cause of this problem, and how can I fix it? Please answer as fast as you can.. I'm getting a bit desperate...
Oh, in case you're wondering, they're all saved as PSD files and every single one of them has about 15+ layers on them.

It would help if you could list a few things:
1. Your operating system
2. How much physical RAM do you actually have in your machine?
3. Under Preferences > Performance, have you allocated "Scratch Disk(s)"?
4. Also under Preferences > Performance > Memory Usage, what is the "Ideal Range" listed there, and what % is "Let Photoshop Use"?

Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enc

Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enclosing folders." What on earth does it mean? How can I stop this message from appearing?

See here:
I cannot save recent images.

Updated to Oct 2014 version of photoshop CC. since that time cannot save ANY work. I can work on files but when I hit 'save as" every time it says "photoshop has quit working and needs to close."

Updated to Oct 2014 version of photoshop CC. since that time cannot save ANY work. I can work on files but when I hit 'save as" every time it says "photoshop has quit working and needs to close." Need solution now.

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I transferred a pages file from ipad to mac (also pages) via email for editing. However received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately. Ideas?

I transferred a pages file from ipad to mac (also pages) via email for editing. It opened normally. However, after editing, received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately and presumed they would work without a hitch. Am I missing something?

It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

Cannot Save Document Leading to Serious Error in InDesign

I'm using both InDesign CS3 and CS4 in Mac OS X 10.5.5
We recently got a new printer at work (Xerox 700 Digital Color Press). Since then, I've had major issues saving some of my documents. Immediately after printing a document duplexed, It says this when I try to save: "Cannot save the document. It may be opened by other applications. Close applications and try again. You may also use saveas to save it into a new document." If I cancel and do a save as to another location, InDesign immediately crashes saying a serious error has been detected and must shut down. The same thing happens if I close the document without saving and try to open that same file again. I've tried this with files located on our server as well as my hard drive with the same results.
Fortunately, restarting the computer resolves this problem (although only until I try printing it duplexed again). If I print it without duplexing, It will save just fine. No other applications I use are having this problem. As a temporary solution, I've been printing the job to the hold and then changing the settings on the printer to make the job duplex. I've tried uninstalling and reinstalling the entire creative suite as well as deleting the preferences and other settings, but none of those things have helped.

I managed to find a workaround to this problem. Hopefully this'll be useful for anyone else with this problem until the problem is resolved by Adobe.
After you close the document without saving, rename the file. When you open the file, it will open as a read-only document. Do a "Save As" to another location. You can then move the file you just saved to where it belongs. However, you won't be able to delete the previous file until you restart the computer.

Wow ... I'm stumped ... I have been a dedicated and satisfied Firefox user .. OK ... I downloaded Firefox 8.01 to my Mac and now I cannot save any bookmarks even aftertrying everything I can find in Firefox Help

Help with bookmarks ... I cannot save any bookmarks at all ...even in safe mode, I have reset Firefox preferences, restarted after installing, and looked at all of the Troubleshooting instructions.
Really at a loss and will not be able to use Firefox until I figure ths out ... I love my Firefox and want it to work

Thanks for the reply ... I was not able to locate the places.sqlite file as described. I did solve the problem by deleting Firefox .. emptying the trash and then I restarted the computer and re-installed a new download of the application. When I completed the clean install everything worked great. I like the new look and features of 8.0.1 and look forward to using it from now on ... Thanks again for trying to help core-el ,,,

TS4002 Can't create any alias in iCloud mail, see message "Cannot save alias.

Can't create any alias in iCloud mail, see message "Cannot save alias. This alias cannot be saved at this time". I tried different variations at different dates (I thought this is temporary issue) but this not helped me. Perhaps some of you have resolved this issue and can tell me how I can do it?

Do you see in account settings two email addresses - with "@me.com" and "@icloud.com"? Or only "@me.com"? In second case just wait - your account will be updated in some time. I've waiting from summer and my account was updated in one day as soon as I've start this discussion When your account will be updated - you will see in preferences two addresses, with "@me.com" and with "@icloud.com".

Cannot Save Preference??? (EAR4)

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